User Manual

Table Of Contents
108 Chapter 9
My pump won’t display my BG reading from my meter...
1. Make sure you are using the correct meter (Paradigm Link Blood Glucose Monitor Powered by BD Logic
Technology). Your 512 pump will communicate with this meter only.
2. Make sure your meter is on (set to “snd”) and working correctly.
3. Make sure the meter option in your pump is set to “on” and your meter ID is programmed correctly.
4. Make sure your pump does not have a low battery alert condition.
5. Make sure the meter is within 4 feet (1.2 meters) of the pump without anything in between such as another
person, a wall, etc.
6. Make sure there is no RF (radio frequency) interference from other electronic devices that could prevent
communication. These devices can include some cell phones, cordless phones, televisions, computers, radios,
other Paradigm pumps meters and pump remote controls. To restore communication, simply move away
from these other types of devices, or turn them off.
7. Your pump will not show another reading. Make sure the pump is idle and the HOME screen is blank
8. If your pump still does not receive your BG reading from the Paradigm Link meter, use the up/down buttons to
manually enter your BG (in the ENTER BG screen).
I dropped my pump
Take care to protect your pump from being dropped.
1. Check that all connections are still tightly in place.
2. Check the LCD, keypad and pump case for cracks or damage.
3. Check infusion set, including the tubing connector and tubing for cracks or damage.
4. Review the status screen, basal rates and other pump settings.
5. Perform the Selftest procedure located in the UTILITIES MENU.
6. Call the Medtronic MiniMed 24-hour Product Help Line for assistance.