User Manual
Before you begin... 1
Chapter 1
Before you begin...
Availability
The pump and accompanying products are available from Medtronic MiniMed and authorized distributors.
Assistance
Medtronic MiniMed provides a 24-hour Product
Help Line for assistance. The Help Line is staffed with
technicians who are trained in the set-up and opera-
tion of the pump and are able to answer pump-
related questions. When calling the Help Line or your
local Medtronic MiniMed office, please have your
pump and serial number available. The phone number
for the 24-hour Product Help Line is also on the back
of your pump.
Emergency kit
Keep an emergency kit with you at all times to make sure that you always have necessary supplies. Inform a
family member, co-worker, and/or friend where this emergency kit is kept. Please refer to chapter 10, “User
safety” for more information on pump safety. Your emergency kit should include these items:
➠ Fast-acting glucose tablets ➠ Paradigm Quick Reference Card
➠ Blood glucose monitoring supplies ➠ Dressing and adhesive
➠ Urine ketone monitoring supplies ➠ Glucagon Emergency Kit
➠ Extra Paradigm infusion set and
Paradigm reservoir
➠ Extra AAA Alkaline batteries (Energizer brand is
recommended)
➠ Insulin syringe and short-acting insulin
(with dosage instructions from your healthcare professional)
Department Telephone number
24-hour Product Help Line
(calls within the United States)
800.646.4633
(800.MiniMed)
24-hour Product Help Line
(calls outside the United States)
818.576.5555
Web site www.minimed.com
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