User's Manual

• If the transmitter light did not blink, you need to charge your transmitter.
When your transmitter is charged, start your sensor. For details, see
Starting the sensor, on page 182.
• If your transmitter light blinked, but you still have no sensor signal,
continue to the next step.
5. Move your pump closer to your transmitter and select OK. It can take up to
15 minutes for your pump to find the sensor signal.
6. If your pump still cannot find the sensor signal, make sure you are away from
any electronic devices that might cause interference, such as cellular phones
and other wireless devices, and select OK.
7. If you have gone through all the troubleshooting steps on your pump screen,
and your pump still cannot find the sensor signal, or if your sensor graph
displays "Sensor signal not found. See User Guide," call your local
representative for assistance.
Calibration not accepted
Calibration not accepted alert occurs when one of the following happens:
• System was unable to use the BG meter readings you entered to calibrate
your sensor.
• System rejects two calibrations in a row from the same sensor.
• The transmitter was unable to receive the calibration BG meter readings from
the pump due to failed sensor signal.
For details on when and how to calibrate your sensor, see Calibrating your sensor,
on page 183.
Why does the SmartGuard suspend by sensor icon on my Home screen
appear gray?
The SmartGuard suspend by sensor icon appears gray on the Home screen
when either the Suspend on low or Suspend before low feature is unavailable. The
suspend features may be unavailable due to the following conditions:
• A suspend event has occurred recently.
236 Chapter 13
MP6025958-022 / A
RELEASED