Item Brochure

QX | Dealer Customer Service Program MODULE 3
3
Build It and They Will Come ........................4
Ideas for Attracting New Customers ...........5
Social Marketing and Seniors .....................6
You’re Getting the Customers
In the Door – Now What? ..........................
7
Capture Customers’ Interest .......................8
Make Customers Feel Important .................8
Store Features and Accessibility .................9
Displaying and Promoting
Incontinence Products ................................
9
The Science of Buying ................................10
What Shoppers Like ...................................11
What Shoppers Do Not Like .......................11
Test Your Knowledge ..................................12
Contents
Module 3
The Retail Experience