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QX | Dealer Customer Service Program MODULE 2 – The Customer Service Experience
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Good Customer Service
- A Key to Retail Success
It is critical for HME businesses to dedicate time and energy to enhancing customer service. Customer service
representatives protect and grow business and are essential to ensuring longstanding relationships.
What is customer service?
The degree of assistance and courtesy given to those who patronize a business.
DEALER/OWNER TIP
The  rst 60 seconds of a call can capture or lose a customer. Customer service representatives
protect and grow your business and are essential to ensuring longstanding relationships.
Quality
Customer
Solutions
FOR THE HOME MEDICAL DEALER
Qx