Item Brochure
QX | Dealer Customer Service Program MODULE 1
11
Troubleshooting Guide
Problem Interventions
Check the following:
Leakage
Correct application of product
Correct size of product
Brief worn for more than 2 hours
Excessive use of petroleum moisture barriers may clog product
Make sure penis is pointed down
Make sure poly of the leg gathers is facing out
Evaluate absorbency; consider a more absorbent product
Make sure leg cuffs are placed tightly in the creases between the perineal area and the thighs
Make sure the core is in contact with the skin
Center the product correctly in both directions
Blisters
Caused by plastic touching the skin
Caused by incorrect product application
Check for proper size of product
Skin
irritation
Make sure leg cuffs are placed tightly in the creases between the perineal area and the thighs
Peri-care needs to be performed with each incontinent episode
Make sure plastic is not touching the skin
Check that the brief size is correct
Make sure poly of the leg gathers is facing out
Make sure to use a protective barrier with each incontinent episode