Product Manual

SYMPTOMS COMPONENTS
CONCERNED
POSSIBLE CAUSES ACTION SOLUTION
The actuator is installed and a
clicking sound is audible.
Actuator
Actuator and PCB
Actuator plug is not sealed prop-
erly into control box.
Actuator is defective or
completed its life cycle.
Control box is defective.
Test control box
on another
Medline lift.
Firmly plug the actuator plug into
control box.
Replace actuator if control box is
good.
Replace PCB if control box is bad.
The actuator will either go up or
down, but not both.
Hand Control or
PCB
Hand control or control box defec-
tive.
Test hand control
on another
Medline lift.
Replace PCB if hand control is
good.
Replace hand control if it is bad.
The actuator makes a grinding
sound while lifting, but works
ne without a load.
Actuator The internal gear is stripped likely
due to overloading
Stop using the lift. Repair or replace the actuator.
The actuator stops and starts
during lifting or lowering.
Batteries Bad batteries Check battery in-
dicator. Conrm if
lights drop quickly
to red light.
Replace batteries.
The lift will not operate even
though battery indicator shows
charge.
Control Box Charger still plugged in.
Poor connection between control
box and hand control, or defective
hand control.
Poor connection between actuator
and control box.
Unplug charger.
Plug hand control rmly into con-
trol box, or replace hand control.
Plug actuator cord rmly into
control box.
The lift will not operate and
battery indicator has no lights
illuminated.
Control box and
battery
Control box may be in “off” posi-
tion.
Internal batteries may be loose
from their connections.
Batteries are in need of being
charged.
Batteries are dead and won’t hold
a new charge.
Turn the red emergency stop
button until it pops up to the “on”
position.
Check inside control box to ensure
batteries are connected.
Use the charger to charge the
batteries making sure the red
emergency stop is in “on” or “up”
position.
Replace the two internal batteries.
During charging the battery,
indicator is not illuminated and
won’t charge.
Control Box
Charger
The red emergency stop button is
in “off” or “down” position.
The charger is defective or at end
of it’s life cycle.
Turn the red emergency stop
button until it pops up into the “on”
position.
Inspect the charger for damage
and replace if required.
The battery indicator indicates
need for frequent charging
and/or lift looses power.
Batteries The internal batteries are at the
end of life cycle.
Replace the two internal batteries.
The lift will not operate and
there is no clicking sound or
light when hand control was
pressed.
Hand Control The hand control is loose/ defec-
tive or at the end of life cycle.
Check battery
indicator.
Replace the hand control if battery
indicator shows full charge.
Two beeps per second audible
from control box, and lift runs
slowly/ stops/ starts.
Batteries Low battery charge level. Charge the batteries.
Three beeps per second
audible from control box with
only red light illuminated and
lift stops.
Batteries Low battery charge level. Charge the batteries
immediately.
Six beeps per second audible
from control box with no lights
illuminated.
Batteries Extremely low battery charge level. Charge the batteries
immediately.
Three beeps every other sec-
ond audible from control box
and lift won’t operate.
Batteries Battery life cycle. Replace the batteries.
Three long beeps and lift stops
during lift.
Working Load Lift is overloaded. Stop the lift immediately and lower
patient.
TROUBLESHOOTING CHART
11