Instruction manual

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Customer Service
First Aid In The Case Of Malfunctions
Localisation Of The Cause
Malfunctions can sometimes have simple causes, but they can also at
times be very complex in nature and require a costly analysis.
Requirements For Optimal Performance:
 A stable, trouble-free computer
 A correctly installed operating system
 Cords correctly attached to the hard drive
 Regular execution of the Windows® defragmenter and scandisk
programs to remove sources of error and increase the system
performance.
Troubleshooting
We would like to give you basic ideas in the following, in order to
recognize a problem possibly present and to remove the cause of it. We
would be glad to help you further if the information given here does not
lead to success.
PROBLEM: Is the hard drive motor functioning?
ANSWER: You should hear a soft humming and clicking sounds after the
connection of the hard drive in this case.