Instruction manual

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After Sales Support
18. FAQ – Frequently Asked Questions
Where can I find the necessary drivers for my Notebook?
− The drivers can be found on the integrated HDD in the base unit.
What is Windows
®
8 activation?
− You will find a relevant section in these operating instructions containing
detailed information on this topic.
How do I activate Windows
®
8?
− Windows
®
8 is activated automatically as soon as an Internet connection is
established.
How do I activate Windows
®
8 without an Internet connection?
− Windows
®
8 can also be activated over the telephone. Follow the instructions
in the section ““Windows Activation“ to activate Windows
®
8 by telephone.
When is restoring factory settings recommended?
− This method should only be selected as a last resort. Read about the
alternatives in the System recovery section.
How do I perform a data backup?
− Perform a backup or backup synchronisation of selected data onto external
media to familiarise yourself with the technology. A backup is of no use if
you are unable to recover the data or if the medium is faulty or is no longer
available.
Why do I need to reinstall my USB device even though I have already done it?
− If the device is not operated on the same USB port as the one it was installed
in, it automatically receives a new identifier. The operating system then treats
it like a new device and tries to reinstall it.
− Use the installed driver or connect the device to the port on which it was
originally installed.
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