Specifications

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Picture runs or is not stable:
Signal cable pins. If pins are bent, please contact your call center.
Video card. Check whether the settings are correct.
Image refresh frequencies. Select permissible values for your
graphic settings.
Remove any interfering equipment (portable telephones, loud-
speakers, etc.) from the vicinity of your LCD monitor.
Avoid using monitor extension cables.
Colors not displayed cleanly:
Check the signal cable pins. If pins are bent, please contact your
service dealer.
Readjust the color settings using the OSD (see page 19).
Avoid using monitor extension cables.
The display is too dark or too bright:
Check that the video output level of the computer matches the
technical data of the monitor.
Select Auto-Setup to optimize the brightness and contrast settings
(see page 18).
Characters displayed dark, picture too small, too large or not cen-
tered, etc.:
Readjust the corresponding settings (see page 18).
The picture jitters:
Check that the operating voltage matches the technical data of the
monitor.
Select Auto-Setup to optimize the settings for pixel and phase syn-
chronization (see page 18).
DO YOU REQUIRE ADDITIONAL SUPPORT?
If the suggestions in the above section have not solved your problem, please
contact the call center. We will try and help you over the telephone. How-
ever, before you contact your call center, please have the following informa-
tion available:
- How is your computer configured?
- What additional peripherals do you use?
- What messages, if any, appear on your screen?
- What software were you using when the error occurred?
- What steps have you already undertaken to solve the problem?
- If you have already been given a customer number, please have this
available.