Instruction manual

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Sometimes Defragmenter or Scandisk works on 10% or 30% of a hard drive
and then hangs. This is usually caused by Windows programs running in the
background. If this happens you can force Windows not to run automatic
background programmes. To run ScanDisk/Defrag successfully:
1. Go to Start->Run and type msconfig in the Open: box.
2. On the General tab, uncheck all items listed under Selective startup
(make sure that Selective startup is selected).
3. Hit apply and OK and restart Windows. This starts Windows with only
the basics running; Insures nothing will interfere with ScanDisk and
Defragmenter.
4. Run ScanDisk and Defrag.
5. Go to Start->Run and type msconfig in the Open: box. Select Normal
Startup.
6. Restart Windows.
Troubleshooting
PROBLEM: Windows stops responding when I disconnect the external
hard drive.
ANSWER: This may occur because Windows is trying to access a file that is in
the external hard drive. Make sure that none of the files on the disk are
open when you unplug the drive. Be sure to stop the drive before
disconnecting the power or adapter cable to prevent any data loss.
PROBLEM: The drive is not recognised by my computer.
ANSWER: Restart your computer.
PROBLEM: The hard drive does not seem to have as much storage
capacity as I allocated.
ANSWER: Check that your operating system and file system support the
desired amount.
PROBLEM: ScanDisk reports an unrecoverable error.
ANSWER: The Scandisk program tests drives for errors. If ScanDisk finds a
problem and is unable to fix it, there may be a problem with the hard disk