Instruction manual

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After Sales Support
19. Customer Service
19.1. What To Do In Case of Hardware Problems
Malfunctions can sometimes have quite trivial causes, but they may also be the
result of defective components. We have included a brief troubleshooting guide
below which may help to solve any problems.
If these tips don’t do the trick, then we’ll be more than pleased to assist you. Just
give us a call!
19.2. Find The Cause
Start by carefully checking all the cable connections. If the indicator lamps are not
on, ensure that the PC and all peripheral devices are connected to the power
supply.
• If you are in battery mode, connect the PC to the mains adapter and check that
the battery is charged.
• If you wish to operate the PC using the mains adapter, disconnect the mains
adapter from the socket and connect an electrical appliance such as a lamp to
the same socket to test it. If the lamp does not work either, seek the advice of an
electrician.
• Turn off the PC and check all cable connections. If the PC is connected to
peripheral devices, check all cable connections. Do not swap around the cables
for the various devices, even if they look alike. The pin assignment within the
cables may be different. Once you have ensured that the device’s power supply
is functioning and all connections are intact, then switch the PC back on.
8320 PC Win8 Aldi AUS Final Content MSN 2005 4011 rev1.indd 528320 PC Win8 Aldi AUS Final Content MSN 2005 4011 rev1.indd 52 09.01.2013 09:18:4309.01.2013 09:18:43