Owner Manual
9
PROBLEM POSSIBLE CAUSE SOLUTION
Unit will not operate • Unit is not plugged in
• Power button not pressed
• No power to unit
• Plug unit in
• Press the power button to turn 
the power on
• Check circuits, fuses, try a 
different outlet
Reduced airflow • The back grille may be blocked
• Pre-filter needs vacuuming
• The filter needs to be replaced
• Make sure side intakes are not 
blocked or the front outflow 
area
• Vacuum the pre-filter with 
the brush attachment of your 
vacuum cleaner
• Replace the filter
Reduced odor removal • The filter needs to be replaced • Repla
ce the filter
Excessive noise • The unit is not level • Place the unit on a flat, level 
surface
Replace filter light remains lit 
after filter replacement
• The replace filter indicator 
needs to be reset
• Press and hold the DIMMER
button for 3 seconds until the 
replace filter light turns off
TROUBLESHOOTING
This product earned the ENERGY STAR by meeting strict energy efficiency guidelines set by the US EPA. 
US EPA does not endorse any manufacturer claims of healthier indoor air from the use of this product.
The energy efficiency of this ENERGY STAR qualified model is measured based on a ratio between the 
model’s CADR for dust and the electrical energy it consumes, or CADR/Watt.










