User's Manual
Table Of Contents
- Starting right
- Getting to know your computer
- Connecting to a network
- Enjoying entertainment features
- Navigating using touch gestures, pointing devices and the keyboard
- Managing power
- Initiating Sleep and Hibernation
- Using the power meter and power settings
- Selecting a power plan
- Running on battery power
- Running on external AC power
- HP CoolSense (select models only)
- Refreshing your software content with Intel Smart Connect Technology (select models only)
- Shutting down (turning off) the computer
- Managing and sharing information
- Maintaining your computer
- Securing your computer and information
- Using Setup Utility (BIOS) and System Diagnostics
- Backing up, restoring, and recovering
- Specifications
- Electrostatic Discharge
- Index
Using Windows Refresh for quick and easy recovery
When your computer is not working properly and you need to regain system stability, the Windows
Refresh option allows you to start fresh and keep what is important to you.
IMPORTANT: Refresh removes any traditional applications that were not originally installed on the
system at the factory.
NOTE: During Refresh, a list of removed traditional applications will be saved so that you have a
quick way to see what you might need to reinstall. See Help and Support for instructions on
reinstalling traditional applications. From the Start screen, type h, and then select Help and Support.
NOTE: You may be prompted for your permission or password when using Refresh. See Help and
Support for more information. From the Start screen, type h, and then select Help and Support.
To start Refresh:
1. From the Start screen, point to the upper-right or lower-right corner of the screen to reveal the
charms.
2. Click Settings.
3. Click Change PC settings in the bottom-right corner of the screen, and then select General
from the PC settings screen.
4. Under Refresh your PC without affecting your files, select Get started, and then follow the
on-screen instructions.
Remove everything and reinstall Windows
Sometimes you want to perform detailed reformatting of your computer, or you want to remove
personal information before you give away or recycle your computer. The process described in this
section provides a speedy, simple way to return the computer to its original state. This option
removes all personal data, apps, and settings from your computer, and reinstalls Windows.
IMPORTANT: This option does not provide backups of your information. Before using this option,
back up any personal information you wish to retain.
You can initiate this option by using the f11 key or from the Start screen.
To use the f11 key:
1. Press f11 while the computer boots.
– or –
Press and hold f11 as you press the power button.
2. Select Troubleshoot from the boot options menu.
3. Select Reset your PC, and then follow the on-screen instructions.
To use the Start screen:
1. From the Start screen, point to the upper-right or lower-right corner of the screen to reveal the
charms.
2. Click Settings.
Restore and recovery 63