Owner`s manual

DVR Quick Guide
47
• Try changing channels. If the message appears on just a few channels, you may be tuned to a
channel to which you do not subscribe, or you may be experiencing a weak signal on a
channel to which you do subscribe.
• Your video cable may have come loose. Make sure all the cable connections on the back of
your TiVo DVR are secure.
• The cables you are using to connect your TiVo DVR to your TV or other equipment may be
damaged or defective. Try exchanging the cables connected to the TiVo DVR with other
cables that you know are working properly.
My Parental Controls are not working.
• For Parental Controls to work, they must be on (not temporarily turned off). When you enter
your password to watch a show that violates Parental Controls, they are temporarily turned
off. You can re-enable them on the Parental Controls screen (from the TiVo Central screen,
select ‘Settings & Messages,’ then ‘Settings,’ then ‘Parental Controls’), or by putting your
TiVo DVR in Standby mode and then taking it out of Standby. (Put your TiVo DVR in
Standby mode by selecting ‘Settings & Messages,’ then ‘Standby.’ To return to normal
mode from Standby, press either the TiVo button or the LIVE TV button.)
• KidZone and Parental Controls cannot be used together. Setting up KidZone clears all
Parental Controls settings and turns off Parental Controls.
How do I restart the TiVo DVR?
You may need to restart your TiVo DVR as a troubleshooting step.
Note: The restarting process can take 10 - 15 minutes.
To restart the DVR: