Owner`s manual

DVR Quick Guide
42
Why wasn’t my show recorded?
• Make sure the TiVo DVR is connecting to the TiVo service.
• View your Recording History for an explanation of why the show did not record. Recording
History is the first selection in the To Do List. Here are some reasons why a show may not
have recorded:
• When Season Pass recordings and other repeating recordings conflict, shows are
recorded according to their priority in the Season Pass Manager.
• If the show was a rerun, your Season Pass recording may be set to record First Run Only
shows.
• The show may have been deleted from the My Shows list by someone else in your
household.
• The show may have been canceled by the network.
• There may have been a conflict when requesting another show, and the proposed
resolution was to delete the missing show earlier than planned. If you accepted that
resolution, the show would have been deleted.
• There may have been a power outage that affected the recording.
My TiVo DVR did not record a show I requested on TiVo.com.
• A show’s air time shown in red on tivo.com/tco indicates that this show is upcoming quickly
and might not record on your TiVo DVR if you schedule it online. This is because there
might not be enough time for your TiVo DVR to connect to the TiVo service and retrieve
your recording request.
• Your TiVo DVR’s Recording History may explain why the show did not record.