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Overview for the Avaya G450 Media Gateway 03-602058 Issue 1 January 2008
© 2008 Avaya Inc. All Rights Reserved. Notice While reasonable efforts were made to ensure that the information in this document was complete and accurate at the time of printing, Avaya Inc. can assume no liability for any errors. Changes and corrections to the information in this document may be incorporated in future releases. For full legal page information, please see the complete document, Avaya Legal Page for Software Documentation, Document number 03-600758.
Contents About this book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Downloading this book and updates from the web . . . . . . . . . . . . . . . . . Downloading this book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 5 Related resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Technical assistance . . . . . . . . . . . . . . . . . . . . . . .
Contents Routing features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Chapter 4: Management, Security, Alarms and Troubleshooting . . . . 37 Management applications . . . . . . . . . . . . . . . . . Avaya G450 Command Line Interface (CLI) . . . . . Avaya G450 Manager and Embedded Web Manager Avaya Integrated Management . . . . . . . . . . . . . . . . 37 37 37 38 Management access security features . . . . . . . . . . . . . . . . . . . . . . . .
About this book This guide contains information that you need to consider before implementing the Avaya G450 Media Gateway. Use this guide to learn what the G450 can do and to plan how you will deploy a G450 in your environment. Audience The information in this book is intended for use by Avaya technicians, provisioning specialists, Business Partners, and customers.
About this book Related resources Title Number Quick Start for Hardware Installation for the Avaya G450 Media Gateway 03-602053 Installing and Upgrading the Avaya G450 Media Gateway 03-602054 Administration for the Avaya G450 Media Gateway 03-602055 Avaya G450 CLI Reference 03-602056 Maintenance Alarms for Avaya Communication Manager, Media Gateways and Servers 03-300430 Maintenance Commands for Avaya Communication Manager, Media Gateways and Servers 03-300431 Maintenance Procedures for Avaya
Sending us comments Sending us comments Avaya welcomes your comments about this book. To reach us by: ● Mail, send your comments to: Avaya Inc. Product Documentation Group Room B3-H13 1300 W. 120th Ave. Westminster, CO 80234 USA ● E-mail, send your comments to: document@avaya.com ● Fax, send your comments to: 1-303-538-1741 Ensure that you mention the name and number of this book, Overview for the Avaya G450 Media Gateway, 03-602058.
About this book 8 Administration for the Avaya G450 Media Gateway
Chapter 1: Introduction The Avaya G450 Media Gateway is a multipurpose media gateway that can be deployed in medium to large sized branch locations or in wiring-closets servicing buildings and floors, in a campus environment. It works in conjunction with Avaya Communication Manager IP telephony software running on Avaya S8XXX Servers to help deliver intelligent communications to enterprises of all sizes.
Introduction The G450 is a modular device, adaptable to support different combinations of endpoint devices. While fixed front panel ports support the connection of external LAN switches, network data ports, Ethernet WAN lines and external routers, eight slots are provided for plugging in optional media modules. Pluggable media modules provide interfaces for different types of telephones, trunks, and WAN links. A combination is selected to suit the needs of the branch.
Features ● T1/E1 - Supported CODECs: G.711A/µLaw, G.729a, G.
Introduction - Multi-VLAN binding, 802.
G450 physical description G450 physical description Figure 1: The Avaya G450 Media Gateway Chassis 1 2 3 4 7 6 5 8 9 10 15 11 12 16 13 17 14 18 Figure notes: 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. System LEDs USB ports Console port Services port ETR (Emergency Transfer Relay) port CCA (Contact Closure Adjunct) port ETH WAN ports ETH LAN ports RST button ASB button 11. V1 — slot for standard media module or S8300 Server 12. V2 — standard media module slot 13. V3 — standard media module slot 14.
Introduction Table 1: Fixed ports and buttons on the G450 front panel (continued) Port/Button Description CONSOLE RS-232 port for services and maintenance access. RJ-45 connector. SERVICES Ethernet 10/100 port for services and maintenance access. RJ-45 connector. ETR Emergency Transfer Relay port. Controls two external 808A emergency transfer panels. RJ-45 connector. USB Two USB ports with USB connectors.
Chapter 2: Optional components The Avaya G450 Media Gateway is a versatile device with powerful capabilities. To implement the various services that are supported, a variety of swappable internal components called media modules are available.
Optional components ! CAUTION: The MM340 and MM342 are not supported by the Avaya G700 Media Gateway. Do not insert an MM340 or MM342 media module into an Avaya G700 Media Gateway. CAUTION: S8300 server The S8300 server is a Pentium-based processor that runs a Linux operating system. The G450 supports the S8300 from version S8300B onwards. The S8300 runs Avaya Communication Manager (CM) to provide call control services to the G450. The G450 is compatible with Avaya CM from version 5.0.
Supported media modules in the G450 ● Two USB ports for modem connections ● SNMP alarming ● Support for remote call out alarming Figure 2: The S8300 server Telephony media modules The G450 supports the MM711, MM714, and MM716 analog media modules, the MM712 and MM717 DCP media modules, the MM710 E1/T1 media module, and the MM720 and MM722 BRI media modules. MM711 analog media module The MM711 provides analog trunk and telephone features and functionality.
Optional components ● Ring voltage generation for a variety of international frequencies and cadences Figure 3: The MM711 media module MM714 analog media module The MM714 analog media module provides four analog telephone ports and four analog trunk ports. Note: The four analog trunk ports cannot be used for analog DID trunks. Instead, the four analog telephone ports must be used.
Supported media modules in the G450 Figure 4: The MM714 media module MM716 analog media module The MM716 provides 24 analog ports supporting telephones, modem, and fax. These ports can also be configured as DID trunks with either wink-start or immediate-start. The 24 ports are provided via a 25 pair RJ21X amphenol connector, which can be connected by an amphenol cable to a breakout box or punch-down block.
Optional components Figure 6: The MM712 media module MM717 DCP media module The MM717 DCP media module provides 24 DCP ports of two-wire DCP functionality exposed as a single 25-pair amphenol connector. The DCP ports are exposed by connecting the module via a standard amphenol cable to a punch-down block with RJ-11 jacks. The MM717 allows you to use one of the smaller media module slots for a large number of DCP telephones.
Supported media modules in the G450 Note: The MM720 BRI media module cannot be administered to support both BRI trunks and BRI endpoints at the same time. Also, the MM720 BRI media module does not support combining both B-channels together to form a 128-kbps channel. Finally, if the MM720 BRI Media Module is administered to support BRI endpoints, it cannot be used as a clock synchronization source.
Optional components WAN media modules The G450 supports the MM340 E1/T1 WAN and MM342 Universal Serial Port WAN media modules. MM340 E1/T1 WAN media module The MM340 E1/T1 WAN media module provides a data WAN access port for the connection of an E1 or T1 WAN. Figure 11: The MM340 media module MM342 universal serial data WAN media module The MM342 media module provides one universal serial data WAN access port. MM342 supports the following WAN protocols: ● V.35/ RS449 ● X.
Media module slot configurations in the G450 Media module slot configurations in the G450 When choosing a combination of media modules to install in the G450 chassis, consider the slots in which each module type can be housed, and the limitations and recommendations regarding combinations of media modules. Permitted slots The G450 chassis has eight media module slots, marked V1, V2, V3, V4, V5, V6, V7, V8 (see G450 physical description on page 13). Each media module is restricted to certain slots.
Optional components G450 media module capacity The G450 chassis is designed to accommodate: ● Up to eight telephony media modules (MM710, MM711, MM712, MM714, MM716, MM717, MM720, MM722) ● Up to three WAN media modules (MM340, MM342)) ● Up to one S8300 server 24 Administration for the Avaya G450 Media Gateway
Chapter 3: Summary of services The G450 offers various services, which are described in Media gateway services on page 25, LAN services on page 31, and WAN services on page 32. Media gateway services The Avaya G450 Media Gateway provides a telephone exchange service, supporting the connection of various types of telephones and outside telephone lines. Telephones and lines are connected to the G450 via media modules on the chassis.
Summary of services Physical media — G450 There are various types of telephones and lines supported by the G450 and access ports provided for their connection. Telephones The G450 supports IP telephones, Avaya DCP telephones, analog telephones, and BRI telephones. For information about which Avaya telephones are supported, see Appendix B: Supported Avaya telephones. Telephones must be connected to the correct type of port for the telephone type.
Media gateway services Outside telephone lines The table below lists which modules you can use to connect each type of outside line. See Chapter 2: Optional components for more information about each type of port and media module. Table 5: Outside telephone lines supported and ports provided Line Type Ports ISDN line ISDN ports on the MM720 and MM722 BRI media modules. Analog trunks Analog trunk ports on the MM714 analog media module. Universal analog ports on MM711.
Summary of services See Chapter 2: Optional components for information about the S8300 Server module. Configuring G450 options The G450 provides the following configuration options to help you ensure continuous telephone services: ● You can configure the G450 to use up to four MGCs. If the MGC is an S8710, S8720, or S8730, the first server on the list will normally be the primary C-LAN board connected to the S8xxx server.
Media gateway services ● You can configure the Avaya CM to support the auto fallback feature, which enables a G450 being serviced by an LSP to return to its primary MGC automatically when the connection is restored between the G450 and the MGC. When the G450 is being served by its LSP, it automatically attempts to register with its MGC at periodic intervals. The MGC can deny registration in cases in which it is overwhelmed with call processing, or in other configurable circumstances.
Summary of services ● Intelligent call routing ● Application programming interfaces Avaya CM software applications ● Determine where to connect your telephone call based on the number you dial ● Assign numbers to local telephones ● Play dial tones, busy signals, and prerecorded voice announcements ● Allow or prohibit access to outside lines for specific telephones ● Assign telephone numbers and buttons to special features ● Exchange call switching information with older telephone switches th
LAN services Contact closure The contact closure feature is a controllable relay providing dry contacts for various applications. To implement the contact closure feature, connect an Avaya Partner Contact Closure Adjunct box to the CCA port on the G450 chassis. The adjunct box provides two contact closures that can be operated in either a “normally closed” or “normally open” state. The contact closures can control devices such as devices that automatically lock or unlock doors or voice recording units.
Summary of services Rapid Spanning Tree Protocol (RSTP) The IEEE 802.1D (STP) and IEEE 802.1w (RSTP) Spanning Tree Protocols are supported on the ETH LAN ports. Port mirroring The G450 supports network traffic monitoring by port mirroring. You can configure port mirroring on any LAN port. You implement port mirroring by connecting an external traffic probe device to one of the LAN ports.
WAN services Physical media To use the G450 as the endpoint device for a WAN, install a WAN media module and connect the WAN line to a port on the media module. When you connect a WAN line to a media module, the G450 serves as the router for the WAN line. You can also use the fixed ETH WAN Fast Ethernet port as a WAN endpoint by configuring the port’s interface for PPPoE encapsulation (ADSL modem) or Ethernet-DHCP/static IP (cable modem).
Summary of services WAN features The G450 supports the following WAN features: ● Traffic shaping. The traffic shaping function estimates the parameters of the incoming traffic and takes action if it measures traffic exceeding agreed parameters. The action could be to drop the packets or mark them as being high drop priority. ● PPP over channeled and fractional E1/T1. The G450 has the ability to map several PPP sessions to a single E1/T1 interface.
WAN services ● Policy-based routing. The G450 features policy-based routing, which uses a policy list structure to implement a routing scheme based on traffic source, destination, type, and other characteristics. You can use policy-based routing lists (PBR lists) to determine the routing of packets that match the rules defined in the list.
Summary of services ● Fragmentation ● Static routes ● Policy based routing ● Distribution lists ● Dynamic IP addresses ● DNS resolver ● Unnumbered IP interfaces ● SYN cookies ● Keepalive packets ● Object tracking ● Backup interfaces 36 Administration for the Avaya G450 Media Gateway
Chapter 4: Management, Security, Alarms and Troubleshooting Management applications The Avaya G450 Media Gateway can be managed using any of the following applications: ● Avaya G450 Command Line Interfaces ● Avaya G450 Manager and Embedded Web Manager ● Avaya Integrated Management Avaya G450 Command Line Interface (CLI) You can use the Avaya G450 CLI to configure the G450 and its media modules. The CLI is a textual command prompt interface. It is similar to the CLI of many other network devices.
Management, Security, Alarms and Troubleshooting ● From a web browser on a computer on the same network as the device For information about Avaya G450 Manager, see the G250/G350/G450 Manager User Guide, 14-300166. Avaya Integrated Management Avaya Integrated Management offers a comprehensive set of web-based network and system management solutions that support Avaya converged voice solutions. You can use Avaya Integrated Management to monitor SNMP traps on the G450.
Alarms and troubleshooting features ● Protection against DoS (Denial of Service) attacks via: - MSS notifications. The G450 identifies predefined or custom-defined traffic patterns as suspected DoS attacks and generates SNMP notifications, referred to as Managed Security Services (MSS) notifications. MSS notifications are intercepted and, if certain conditions are met, may be forwarded to the Avaya Security Operations Center (SOC) as INADS alarms.
Management, Security, Alarms and Troubleshooting SNMP The G450 reports alarms using SNMP traps. The G450 fully supports SNMP versions SNMPv1 and SNMPv3. Packet sniffing The G450 features packet sniffing. All packets, including non-Ethernet packets, that pass through the G450, are recorded. The recorded packets are stored in a file that can be uploaded either to the S8xxx server or to a PC and read by Ethereal for troubleshooting purposes.
Chapter 5: Documentation The following documentation is available to help you implement the G450 in your environment: ● Installing and Upgrading the Avaya G450 Media Gateway, 03-602054. Describes how to install and upgrade the G450, prepare the G450 for software configuration, and perform some basic configurations. This guide describes how to insert media modules and connect external devices to the G450 and media module ports.
Documentation 42 Administration for the Avaya G450 Media Gateway
Appendix A: G450 capacities G450 maximum media gateway capacities Table 8: G450 media gateway capacities Description Capacity Comments Maximum number of G450 Media Gateways controlled by an S8500 or S8700-series server 250 This number also applies if the same external server controls a combination of Avaya G450, G350, G250, and G700 Media Gateways. Maximum number of G450 Media Gateways controlled by an S8300 server housed in another G450 Media Gateway.
G450 capacities Table 8: G450 media gateway capacities (continued) Description Capacity Comments Maximum number of BRI endpoints per G450 Media Gateway 128 Simultaneous two-way conversations with TDM transcoding from IP phone to legacy telephone or trunk.
S8300 maximum capacities S8300 maximum capacities Table 9: S8300 capacities Item Quantity Supported Number of Users per S8300 450 Number of Trunks per S8300 450 Total Endpoints (Trunks and Users) per S8300 900 MGs per S8300 50 LSPs per S8300 50 MGs per LSP 50 Announcement Sources per S8300 50 Busy Hour Calls (Maximum, non-call center) 10,000 Locations 50 For a complete list of capacities, see Avaya Communication Manager System Capacities Table, 03-300511.
G450 capacities 46 Administration for the Avaya G450 Media Gateway
Appendix B: Supported Avaya telephones There are various Avaya telephones supported by the G450, including IP, DCP digital, and analog telephones. Avaya IP telephones The G450 supports all Avaya IP telephones, including the Avaya 1602, 1608, and 1616 SAGE H.323 IP phones.
Supported Avaya telephones ● Avaya eConsole R1 (PC Console R3 with 8411 digital telephone) ● Avaya IP eConsole Avaya analog telephones The G450 supports the following Avaya analog telephones: ● Avaya 6210 Analog Telephone ● Avaya 6211 Analog Telephone ● Avaya 6218 Analog Telephone ● Avaya 6219 Analog Telephone ● Avaya 6220 Analog Telephone ● Avaya 6221 Analog Telephone 48 Administration for the Avaya G450 Media Gateway
Appendix C: G450 technical specifications The G450 technical specifications include physical dimensions and tolerances of the Avaya G450 Media Gateway, power cord specifications, and media module specifications. G450 specifications The table of technical specifications provides detailed information on the physical dimensions and tolerances of the Avaya G450 Media Gateway: Table 10: Avaya G450 Media Gateway specifications Description Value Height 5.25 in. (133.3 mm) Width 19 in. (482.
G450 technical specifications G450 power cord specifications For North America: The cord set must be UL Listed/CSA Certified, 16 AWG, 3-conductor (3rd wire ground), type SJT. One end is to be terminated to an IEC 60320, sheet C13 type connector rated 10A, 250V. The other end is to be terminated to either a NEMA 5-15P attachment plug for nominal 125V applications or a NEMA 6-15P attachment plug for nominal 250V applications.
Index Index A ACM, see Avaya Communication Manager Administration for the Avaya G450 Media Gateways . 41 Alarms and troubleshooting . . . . . . . . . . . . . 39 ASB button . . . . . . . . . . . . . . . . . . . . 14 Automatic error detection . . . . . . . . . . . . . . 39 Avaya Communication Manager (ACM) server integration . . . . . . . . . . . . . . . . . 9 Avaya Communication Manager (CM) feature categories . . . . . . . . . . . . . . . 29 software uses . . . . . . . . . . . . . . . . .
Index L LAN ETH LAN port . . . . . . . . . . . . media modules . . . . . . . . . . . . LAN ports fixed . . . . . . . . . . . . . . . . . switched . . . . . . . . . . . . . . . LAN services overview . . . . . . . . . . . . . . . physical media . . . . . . . . . . . . port redundancy . . . . . . . . . . . RSTP (Rapid Spanning Tree Protocol) . VLANs configuration . . . . . . . . . LEDs . . . . . . . . . . . . . . . . . . LLDP (Link Layer Discovery Protocol) . . . LSP (Local Survivable Processor) . . . . . .
Index Console . . . . . ETH LAN . . . . . ETH WAN . . . . for telephone lines for telephones . . LAN . . . . . . . SERVICES . . . . USB . . . . . . . Primary MGC . . . . Product introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Index 54 Administration for the Avaya G450 Media Gateway