Installation manual
©2008 McQuay International 
6
5 Troubleshooting
● If the followings unit malfunction occurred, please follow the below simple checking step to fix : 
Symptom    analysis  Solution   
Indoor  temperature  is higher  (heating)  or lower (cooling) 
than setting temperature 
Re – set up the temperature 
Compressor  stop and fan work 
normally   
When heating and defrost mode, indoor unit is just running  Wait for 10minutes 
Power is not on    Check and connect the power 
Set up the re-start function  Wait or cancel timer On 
Units do not work 
Fuse broken in main power supply  Replace the fuse 
Air filter is too dirty  Clean or replace the filter 
Cooling  or  heating    not  enough 
or too much 
Return air barrier  Remove the barrier 
Low battery  Replace the battery 
Remote  controller 
unreadable   
Wrong installation of battery    Install properly 
Humidity is too high  Dehumidify 
Condensing water in front panel   
Setting temperature is too low  Set up the higher indoor temperature 
● If user can not fix the problem, please contact wit the local service agent for assistance, meanwhile record the malfunction code by remote 
controller and indication light of units self-checking function. 
Item
code
Description 
  Item
code
Description 
  Item
code
Description 
1
E0
System malfunction  26
FB
Water pump(indoor drain pump)  49
15
Sensor broken(slaveTH5 mid coil 2#) 
2
E1
Sensor  broken  (TH1  discharge 
temp.) 
27
FC
Indoor&outdoor 
communication malfunction
50
16
Sensor broken(slaveTH6 inlet coil 3#) 
3
E2
Sensor broken (TH2 inlet coil 1#)  28
FE
Outdoor master and outdoor slave   
communication malfunction 
51
17
Sensor broken(slaveTH7 mid coil 3#) 
4
E3
Sensor broken (TH3 mid coil 1#)  29
FF
Fresh air filter clogging  52
18
Sensor broken(slaveTH8 ambient temp.)
5
E4
Sensor broken (TH4 inlet coil 2#)  30
H0
Digital comp overload  53
19
Sensor broken(slaveTH9 outlet coil) 
6
E5
Sensor broken (TH5 mid coil 2#)  31
H1
Fixed comp1 overload  54
1A
Sensor broken (slave TH10 subcool 
  outlet) 
7
E6
Sensor broken (TH6 inlet coil 3#)  32
H2
Fixed comp2 overload  55
1B
Sensor broken ( slave TH11 subcool               
  suction) 
8
E7
Sensor broken (TH7 mid coil 3#)  33
H3
Fixed comp3 overload  56
1C
Sensor broken(slaveTH12 suction) 
9
E8
Sensor broken (TH8 ambient temp.)
34
H4
High pressure too high  57
1F
Emergency run(slave) 
10
E9
Sensor broken (TH9 outlet coil)  35
H5
Sensor broken, high pressure  58
20
Outdoor storage malfunction(slave) 
11
EA
Sensor broken (TH10subcool outlet)
36
H6
Discharge temp too high  59
27
Ambient temp exceed the limit(slave) 
12
EB
Sensor 
broken  (TH11subcool 
suction) 
37
H7
High pressure too low  60
28
Water temp. too high or low (slave) 
13
EC
Sensor broken (TH12suction)  38
L0
Super heat too low  61
29
Insufficient water flow (slave) 
14
EF
Emergency run  39
L1
Low pressure too low  62
30
Digital comp overload(slave) 
15
F0
Outdoor storage malfunction  40
L2
Sensor broken, low pressure  63
31
Fixed comp1overload(slave) 
16
F1
Sensor broken (indoor inlet coil)    41
L3
All  indoor  units  and  outdoor  units    t   
communication malfunction
64
32
Fixed comp2 overload(slave) 
17
F2
Sensor broken (indoor mid coil)  42
L6
Outdoor  unit  and  elec. 
power  dist. 
communication malfunction 
65
33
  Fixed comp3 overload(slave)
18
F3
Sensor broken (indoor outlet coil)  43
L7
Ammeter  and  elec.  power  dist. 
communication malfunction
66
34
High pressure too high(slave) 
19
F4
Sensor broken (indoor return air ) 
 The following for the Slave units 
67
35
Sensor broken, high pressure(slave)
20
F5
Sensor broken (indoor supply air)  44
10
System malfunction  68
36
Discharge temp too high(slave) 
21
F6
Indoor and controller 
communication malfunction 
45
11
Sensor broken 
(slaveTH1 discharge temp.)
69
37
High pressure too low(slave) 
22
F7
Ambient temp exceed the limit  46
12
Sensor broken(slaveTH2 inlet coil 1#)  70
40
Super heat too low(slave) 
23
F8
Water temp. too high or low  47
13
Sensor broken(slaveTH3 mid coil 1#)  71
41
Low pressure too low(slave) 
24
F9
Insufficient water flow  48
14
Sensor broken(slaveTH4 inlet coil 2#)  72
42
Sensor broken, low pressure(slave) 
25
FA
Controller storage malfunction             
Indication light twinkle related to the code of malfunction: 
Type  Heat
Sleep/Fan
Dry
Type  Heat
Sleep/Fan
Dry
Type  Heat  Sleep/Fan
Dry
Sensor , indoor  Off
Off  F
Sensor, outdoor  Off
F  F 
Pressure  sensor, 
outdoor 
F  F  On
Pump , indoor  Off
F  Off
Overload , compressor
F  F  Off  System failure  F  F  F
Communication  F  Off  Off
Pressure high/low  F  Off  F  Others  F  On  On
    Note : “ F” means “ flash” , “ On” means “ light on” ,    “ Off” means “ light off” 










