Operating instructions
ACZ/AGZ Troubleshooting Chart 
PROBLEM  POSSIBLE CAUSES  POSSIBLE CORRECTIVE STEPS 
1. Main Switch.  1. Close Switch. 
2.  Fuse Blown. Circuit breakers open  2.  Check electrical circuits and motor windings 
for shorts or grounds. Investigate for 
possible overloading. Replace fuse or reset 
breakers after fault is corrected. Check for 
loose or corroded connections. 
3.  Thermal overloads tripped  3.  Overloads are auto-reset Check unit closely 
when unit comes back on line. Allow time for 
auto-reset. 
4.  Defective contactor or coil.  4.  Repair or replace 
5.  System Shutdown by equipment protection 
devices 
5.  Determine type and cause of shutdown and 
correct it before resetting equipment 
protection switch 
Compressor 
Will Not Run 
6.  No cooling required  6.  None. Wait until unit class for cooling 
7.  Liquid line solenoid will not open  7.  Repair or replace solenoid coil. Check wiring 
8.  Motor electrical trouble  8.  Check motor for opens, shorts, or burnout 
9.  Loose wiring  9.  Check all wire junctions. Tighten all terminal 
screws 
1.  Low or no refrigerant charge 
1.  Repair and recharge 
2.  Compressor running in reverse 
2.  Check unit and compressor for correct 
phasing 
Compressor 
Noisy Or 
Vibrating 
3.  Improper piping support on suction or 
discharge 
3.  Relocate, add, or remove hangers 
4.  Worn compressor isolator bushing 
4. Replace 
5. Worn Compressor 
5. Replace 
1.  Noncondensables in system  1.  Extract the noncondensables with approved 
procedures 
2.  System overcharged with refrigerant  2.  Remove excess, check liquid subcooling 
High Discharge 
Pressure 
3.  Optional discharge shutoff valve partially 
closed 
3. Open valve 
4.  FanTrol wiring not correct  4.  Check FanTrol wiring 
5.  Fan not running  5.  Check electrical circuit, Check fan motor 
6.  Dirty condenser coil  6. Clean coil 
7. Air recirculation  7. Correct 
1.  Refrigerant flood back  1.  Correct 
2.  Wind blowing into coil at low ambient  2.  Shield coil from direct wind 
3.  Faulty condenser temperature regulation  3.  Check condenser control operation 
4.  Insufficient refrigerant in system 
5.  Low suction pressure 
4.  Check for leaks. Repair and add charge 
5.  See corrective steps for Low Suction 
Pressure 
Low Discharge 
Pressure 
6.  Only one compressor operating  6.  See corrective steps for Compressor Will Not 
Stage Up 
1.  Excessive water temperature  1.  Check control settings 
2. Excessive load  2. Reduce load or add additional equipment 
High Suction 
Pressure 
3.  Expansion valve overfeeding  3.  Check remote bulb. Regulate superheat 
4.  Compressors running in reverse  4.  Check for proper phasing 
1.  Rapid load swings  1.  Stabilize load 
2.  Lack of refrigerant  2.  Check for leaks, repair, add charge. Check 
liquid sight glass 
3.  Clogged liquid line filter-drier  3.  Check pressure drop across filter-drier. 
Replace 
4.  Expansion valve malfunctioning  4.  Check and reset for proper superheat 
5.  Condensing temperature to low  5.  Check means for regulating condenser 
temperature 
6.  Compressor will not unload  6.  See corrective steps for Compressor Staging 
Intervals Too Low 
Low Suction 
Pressure 
7.  Insufficient water flow  7.  Adjust flow 
8.  Evaporator head ring gasket slippage  8.  Take pressure drop across vessel and 
contact factory to obtain design pressure 
drop for that vessel 
9. Evaporator dirty  9. Clean chemically 
10.  Rapid load swings  10. Stabilize load 
Continued next page. 
IMM ACZ/AGZ-4  ACZ / AGZ-BM  69 










