Instruction Manual

Customer helpline 0345 605 2065
22
Troubleshooting
The following chart lists problem symptoms, possible causes and corrective action, if your electric
grass trimmer does not operate properly. If these do not identify and correct the problem, contact
your helpline.
WARNING: Always switch the product off, disconnect it from power supply and let the
product cool down before performing inspection, maintenance and cleaning work!
Problem Possible cause Solution
Grass trimmer
does
not operate
1.1 No power
1.2 Replace with DC possible
cause & corrective action
1.1 Check power
1.2 Check other socket, replace
Grass trimmer
operates
intermittently
2.1 Extension cord
damaged
2.2 Internal wiring
damaged
2.1 Check cord, replace
2.2 Contact Service Agent
Grass trimmer
labours
3. Grass too high 3. Cut in stages
Grass trimmer is
not cutting
4 Line too short/broken off 4 Feed the line manually/automatically
Line will not feed
from spool
5.1 Spool empty
5.2 Line inside the spool
entangled
5.1 Replace the spool
5.2 Inspect the spool, rewind if
necessary
Line keeps
breaking
6.1 Line inside the spool
entangled
6.2 Trimmer used
incorrectly
6.1 Inspect the spool, rewind if
necessary
6.2 Only trim with the tip of the line,
avoid stones, walls and other hard
objects.
Feed the line regularly to maintain full
cutting width.
General troubleshooting
This product has been marked with a symbol relating to removing electric and electronic waste. This
means that this product shall not be discarded with household waste but that it shall be returned to
a collection system which conforms to the European Directive 2002/96/CE. It will then be recycled
or dismantled in order to reduce the impact on the environment. Electric and electronic equipment can be
hazardous for the environment and for human health since they contain hazardous substances.
Environmental protection