Service manual

4. Using the Product Manager, execute a CTP swap:
a. From the Product/Element Manager Hardware view, verif y that an amber LED indicator is
not displayed for either CTP card.
b. Right-click the CTP card you believe to be active, and then select FRU Properties.Verifythat
it is the active CTP card.
c. Right-click the active CTP card and select Switchover.
The Director loses its Ethernet connection for a short time during the switchover process.
When switchover occurs, the green LED illuminates on the backup CTP card to indicate that
it is now the active card.
5. Upgrade the firmware to 05.02.00-13 on each Director by selecting Send in the Firmware Library
dialog box.
Upgrading firmware on an Edge Switch from 04.xx.xx to 05.xx.xx
An issue has been identified in release 04.xx.xx if the contents of the NVRAM on the C TP are corrupted.
Once the configuration has been loade d, this corruption is not d etected until an IPL/IML, power cycle, or
firmware code load. If the NVRAM on the CTP has corrupted contents, the firmwar e load can cause the
configurati
on to reset to factory defaults, which can cause a system outage.
Edge switc
h products already running 05.01.00 or later continually validate the NVRAM configuration,
so risk of a
n outage is extremely low. For Edge Switch products running an earlier version of fi rmware,
the risk of
an outage increases due to the NVRAM issue. If an outage compromises system integrity, HP
recommen
ds that the Edge Switch firmware upgrade be a scheduled maintenance a ction that anticipates
the failu
re of switch connectivity. This issue has been resolved with firmware 05.02.00-13 and later.
To safely upgrade firmware on an Edge Switch:
1. Upgrade HAFM software on the HA FM Server/Appliance to 07.01.00 (minimum).
2. Download firmware 05.02.00-13 by selecting Firmware Library from the Product Manager
Maintenance menu.
3. Back up
theEdgeSwitchconfiguration by selecting Backup & Restore Configuration from the Product
Manager Maintenance menu.
4. Upgrade the firmware to 05.0 2.00-13 on each Edge Switch by selecting Send in the Firmware
Library dialog box.
Considerations for downgrading the firmware version
DirectorsorEdgeSwitchesarenotrequiredtobeofflinebeforeperformingafirmware downgrade
operation. Limitations to downgrades are clearly identified if there are any limitations to p erforming the
operation.
Before downgrading firmware, H P recommends that you back up the Director or Edge Switch
configuration. Refer to the D irector or Edge Switch Element Manager user guide for more information.
EWS (HAFM Basic) also provides an option to print or save product configuration to a file. See the HA FM
or EFCM Basic user guide for more information.
Consider the following when downgrading firmware:
• Before downgrading to a release prior to 07.00.00, there can be only one user assigned as
Administrator and one user assigned as O perator for HAFM Basic and command line interface
(CLI). If additional users were created, you must delete them before downgrading. Firmware
07.xx.xx does not allow the last user with Administrator rights in HAFM Basic or CLI to be deleted.
If no O p erator user exists, firmware 07.xx.xx automatically creates one for ea ch interface during
the downgrade. If m ore than one Administrator and/or one Operator exists for HAFM Basic
and/or CLI, when at tempting to downgrade, you are prompted to delete one of them first.
12