User manual

5
5-2
McDATA Sphereon™ 4500 Fabric Switch Product Manager User Manual
Using Maintenance Features
Run Port Diagnostics
The Port Diagnostics option enables you to run internal and external
loopback tests on any port. To use this option, follow the detailed
steps in the McDATA Sphereon 4500 Fabric Switch Installation and
Service Manual (620-000159).
Collect Maintenance Data
The Collect Maintenance Data option enables you to collect
maintenance data that can help support personnel diagnose system
problems. Save this data to a zip file on a Zip disk (or other medium
with the appropriate capacity), and forward it to technical support
personnel.
NOTE: If the Full Volatility feature has been enabled through the switch’s
maintenance port, a memory dump file will not be included with the data
collection.
To use this option, follow the detailed steps in the McDATA Sphereon
4500 Fabric Switch Installation and Service Manual (620-000159).
Execute an IPL
CAUTION
The Ethernet connection between the Enterprise Fabric
Connectivity (EFC) Server and switch is interrupted momentarily
during an initial program load (IPL). However, this does not
interrupt Fibre Channel traffic.
CAUTION
An IPL is not intended for ordinary or casual use and should only
be performed if the active control processor (CTP) card is suspected
to be faulty. Do not use this option unless directed by your support
representative or if you need to reset a failed CTP card.