User manual
xviii
E/OS Command Line Interface User Manual
Preface
Where to Get Help For technical support, McDATA end-user customers should call the
phone number located on the service label attached to the front or
rear of the hardware product.
McDATA’s “Best in Class” Technical Support Center (TSC) and
Network Operations Center (NOC) provide single points of contact
for customers seeking help. These centers will research, explore, and
resolve inquiries or service requests regarding McDATA products
and services. The centers are staffed 24 hours a day, 7 days a week,
including holidays.
McDATA Corporation
11802 Ridge Parkway
Broomfield, CO 80021
For SAN Router issues, contact the Network Operations Center
(NOC) at:
(800) 752-8061 or (763) 268-6600.
For all other products, contact the Technical Support Center at:
(800) 752-4572 or (720) 558-3910.
E-mail: support@mcdata.com
To expedite warranty entitlement, please have your product serial
number available.
For warranty or contract entitlement, contact (800) 545-5773.
NOTE: Customers who purchased the hardware product from a company
other than McDATA should contact that company’s service representative
for technical support.
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