Service manual

A
CTP/CTP2 Card Events (400 through 499)
A-45
Event Code Tables
Distribution: Director Management Server Host
Nonvolatile
System
Event Log
System
Error LED
Event Log E-Mail Call-Home Sense Info Link Incident
Event Code: 431
Message: Excessive Ethernet receive errors.
Severity: Informational.
Explanation: Receive error counters for the active CTP card Ethernet adapter (sum of all counters) exceeded a threshold. This
does not indicate a CTP card failure; it indicates a problem with the Ethernet cable, hub, or device on the same
Ethernet segment. Event data counters are represented in hexadecimal format with the least significant byte first.
Action: Verify the Ethernet cable, hub, and other devices are properly connected and operational.
Event Data: Bytes 0 - 3 = sum of all receive errors (total_recv_error).
Bytes 4 - 7 = frame count where received frame had from 1 to 7 bits after last received full byte (dribble_bits_cnt).
CRC error counter updated but frame not processed.
Bytes 8 - 11 = frame count where received frame had bad CRC (CRC_error_cnt). Frame not processed.
Bytes 12 - 15 = frame count received with less than 64 bytes (runt_cnt). Broadcast frames count but do not
contribute to threshold. Frame not processed.
Bytes 16 - 19 = frame count received with more than 1518 bytes (extra_data_cnt). Broadcast frames count but do
not contribute to threshold. Frame not processed.
Distribution: Director Management Server Host
Nonvolatile
System
Event Log
System
Error LED
Event Log E-Mail Call-Home Sense Info Link Incident