Service manual
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Intrepid® 6064 Director Installation and Service Manual
Event Code Tables
Event Code: 427
Message: Utility bus error detected by backup CTP.
Severity: Major.
Explanation: Backup CTP is unable to communicate with one or more port modules due to errors in its utility bus. Director may
not be fully operational if backup CTP becomes master CTP.
Action: Replace the indicated CTP card with a functional card. Perform the data collection procedure and return the CD
and faulty card to McDATA support personnel.
Event Data: Each byte of data represents the ID of the port module with which the backup CTP was unable to communicate.
Distribution: Director Management Server Host
Nonvolatile
System
Event Log
System
Error LED
Event Log E-Mail Call-Home Sense Info Link Incident
Event Code: 430
Message: Excessive Ethernet transmit errors.
Severity: Informational.
Explanation: Transmit error counters for the active CTP card Ethernet adapter (sum of all counters) exceeded a threshold. This
does not indicate a CTP card failure; it indicates a problem with the Ethernet cable, hub, or device on the same
Ethernet segment. Event data counters are represented in hexadecimal format with the least significant byte first.
Action: Verify the Ethernet cable, hub, and other devices are properly connected and operational.
Event Data: Bytes 0 - 3 = sum of all transmit errors (total_xmit_error).
Bytes 4 - 7 = frame count where Ethernet adapter does not detect carrier sense at preamble end
(loss_of_CRSs_cnt).
Bytes 8 - 11 = frame count where Ethernet adapter does not detect a collision within 64 bit times at transmission
end (SQE_error_cnt).
Bytes 12 - 15 = frame count where Ethernet adapter detects a collision more than 512 bit times after first
preamble bit (out_of_window_cnt). Frame not transmitted.
Bytes 16 - 19 = frame count where transmission is more than 26 ms (jabber_cnt). Frame not transmitted.
Bytes 20 - 23 = frame count where Ethernet adapter encounters 16 collisions while attempting to transmit a frame
(16coll_cnt). Frame not transmitted.