Service manual

5
RRP: CTP2 Card
5-11
Removal and Replacement Procedures (RRPs)
— Do not reinstall the failed replacement CTP2 card because this
can corrupt director firmware. Obtain a new CTP2 card and
perform this replacement procedure.
6. Verify that synchronization is complete by viewing the Event log.
7. Connect the Ethernet LAN cable to the RJ-45 connector on the
faceplate of the replacement CTP2 card.
8. Disconnect the ESD wrist strap from thedirector chassis and your
wrist.
9. Inspect theCTP2 card to ensure the amberLED isextinguished. If
the amber LED is illuminated, go to Chapter 3, Maintenance
Analysis Procedures (MAPS) to isolate the problem.
10. At the management server or at a web browser connected to the
EFCM Basic Edition interface, inspect the Event Log.Ensurethe
following event codes appear in the log:
— 410 - CTP2 card reset.
— 416 - Backup CTP2 installed.
— 422 - CTP2 firmware synchronization complete (only if the
firmware versions on the two CTP2 cards are different).
Iftheeventcodesdonotappearinthelog,gotoChapter 3,
MaintenanceAnalysisProcedures(MAPS)to isolate the problem.
11. Perform one of the following to verify CTP2 card operation:
— If at the management server, open the Hardware View and
observe the CTP2 card graphic to ensure no alert symbols
appearthat indicate afailure(yellow triangleorreddiamond).
Ifa problemis indicated, goto Chapter3, Maintenance Analysis
Procedures (MAPS) to isolate the problem.
— If at a web browser connected to the EFCM Basic Edition
interface, open the Switch tab at the View panel and ensure no
amber LEDs illuminate that indicate a CTP2 card failure. If a
problem is indicated, go to Chapter 3, Maintenance Analysis
Procedures (MAPS) to isolate the problem.
12. Perform the data collection procedure (Collecting Maintenance
Data on page 4-32).