Service manual

3
MAP 0500: Port Failure or Link Incident Analysis
3-43
Maintenance Analysis Procedures (MAPS)
A port card failure is indicated. Go to step 21.
19
A port failed a loopback test. Reset the failed port.
a. At the EFCM Basic Edition interface:
1. Select
Ports and Reset from the Maintenance menu at any
view. The
Reset View displays.
2. If necessary, use the vertical scroll bar to display the
information row for the port.
3. Select (click) the check box in the
Reset column.
4. Click
OK .Theportresets.
b. At the Element Manager:
1. At the
Hardware View , right-click the port. A pop-up menu
appears.
2. Select
Reset Port .ThemessageThis operation will cause
a link reset to be sent to the attached device displays.
3. Click
OK .Theportresets.
c. Perform an external loopback test for the reset port (
Performing
Loopback Tests
on page 4-21).
Was the maintenance action successful?
NO YES
↓ The product port is operational. Exit MAP.
20
A port failed and the optical transceiver must be replaced ( RRP:
Optical Transceiver (SFP and XFP)
on page 5-17).
• The procedure is concurrent and performed while the product is
operational.
• Verify the location of the failed port. Figure 3-2 and Figure 3-3
show UPM card numbers (0 through15), port numbers (00
through 63), and bolded logical port addresses (hexadecimal 04
through 43).