Intrepid® 6064 Director Installation and Service Manual P/N 620-000108-930 REV A 380 Interlocken Crescent Broomfield, CO 80021-3464 Corporate Headquarters: 800-545-5773 Sales E-mail: sales@mcdata.com Web: www.mcdata.
Record of Revisions and Updates ii Revision Date Description 620-000108-100 2/2001 Initial release of the manual 620-000108-200 5/2001 Updates to describe Release 4.1 of the Enterprise Fabric Connectivity Manager application. 620-000108-300 6/2001 Additional updates to describe Release 4.1 of the Enterprise Fabric Connectivity Manager application. 620-000108-400 11/2001 Updates to describe Release 4.2 of the Enterprise Fabric Connectivity Manager application.
620-000108-910 12/2003 Revision of the manual to describe Release 8.0/8.1 of the Enterprise Fabric Connectivity Manager application. New style for safety notices. Addition of translated safety notices. 620-000108-920 11/2004 Revision of the manual to describe Release 8.5 of the Enterprise Fabric Connectivity Manager application, and the 10 Gbps (XPM) port card and functionality. 620-000108-930 7/2005 Revision of the manual to describe Release 8.
iv Intrepid® 6064 Director Installation and Service Manual
Contents Preface.......................................................................................................................... xvii Chapter 1 General Information Director Description .........................................................................1-1 Field-Replaceable Units ...................................................................1-4 Cable Management Assembly .................................................1-5 Front Bezel ....................................................
Contents 2-6 Unpack and Inspect Ethernet Hub .........................................2-6 Desktop Installation ..................................................................2-7 Rack-Mount Installation ...........................................................2-8 Task 3: Unpack, Inspect, and Install the Director.........................2-9 Task 4: Configure Director at the EFCM Basic Edition Interface (Optional).........................................................................................
Contents Task 16: Configure PFE Key (Optional) ...................................... 2-51 Task 17: Configure Management Server (Optional).................. 2-53 Task 18: Set Director Date and Time............................................ 2-54 Task 19: Configure the Element Manager Application............. 2-55 Configure Director Identification ......................................... 2-56 Configure Director Parameters ............................................. 2-56 Configure Fabric Parameters......
Contents Obtaining Port Diagnostic Information....................................... 4-11 Port LED Diagnostics..............................................................4-11 Element Manager Application Diagnostics .........................4-12 EFCM Basic Edition Diagnostics ...........................................4-17 Performing Loopback Tests...........................................................4-21 Internal Loopback Test (Element Manager Application) ..
Contents Restore Configuration (EFCM Basic Edition) ..................... 4-54 Reset Configuration Data (EFCM Basic Edition) ............... 4-55 Chapter 5 Removal and Replacement Procedures (RRPs) Factory Defaults ........................................................................ 5-1 Procedural Notes....................................................................... 5-2 Removing and Replacing FRUs ..................................................... 5-3 ESD Information........................
Contents Operating Environment........................................................... B-2 Fabricenter Equipment Cabinet Service Clearances............ B-3 Appendix C Management Server and Ethernet Hub Management Server Description................................................... C-1 Management Server Specifications ........................................ C-2 Ethernet Hub Description ..............................................................
Figures 1-1 1-2 1-3 1-4 1-5 1-6 1-7 1-8 1-9 1-10 Cabinet-Mounted Intrepid 6064 Directors and Management Server ... 1-3 Director FRUs (Front Access) ..................................................................... 1-4 Director FRUs (Rear Access) ....................................................................... 1-5 UPM Card LEDs and Connectors .............................................................. 1-8 Small Form-Factor Pluggable (SFP) transceiver ......................................
Figures xii 2-19 2-20 2-21 2-22 2-23 2-24 2-25 2-26 2-27 2-28 2-29 2-30 2-31 2-32 2-33 2-34 2-35 2-36 2-37 Add New User Wizard ............................................................................... 2-43 Properties Dialog Box (General Tab) ........................................................ 2-44 Date/Time Properties Dialog Box (Time Zone Tab) .............................. 2-45 Date/Time Properties Dialog Box (Date & Time Tab) .......................... 2-46 Add User Dialog Box .............
Figures 4-20 4-21 4-22 4-23 Discover Setup Dialog Box ........................................................................ Address Properties Dialog Box ................................................................ Backup Configuration View ..................................................................... Restore Configuration View .....................................................................
Figures xiv Intrepid® 6064 Director Installation and Service Manual
Tables 1-1 Element Manager Alert Symbols, Messages, and Status ...................... 1-13 2-1 2-2 2-3 2-4 Factory-Set Defaults (Director) ................................................................... 2-1 Factory-Set Defaults (Management Server) .............................................. 2-2 Installation Task Summary ......................................................................... 2-3 Operational States and Symbols ...............................................................
Tables xvi 5-3 Nonconcurrent FRUs .................................................................................... 5-5 6-1 6-2 6-3 6-4 Front-Accessible FRU Parts List .................................................................. Rear-Accessible FRU Parts List ................................................................... Miscellaneous Parts ...................................................................................... Power Cord and Receptacle List ................................
Preface This publication is part of a documentation suite that supports the McDATA® Intrepid® 6064 Director. Who Should Use This Manual This publication is intended for installation and service representatives experienced with the director, storage area network (SAN) technology, and Fibre Channel technology. Organization of This Manual This publication includes six chapters and four appendices organized as follows: Chapter 1, General Information.
Preface data, collect maintenance data, power-on, power-off, and reset the director, set the director online or offline, block ports, manage director firmware, clean fiber optics, and install or upgrade management server software. Chapter 5, Removal and Replacement Procedures (RRPs). This chapter describes procedures to remove and replace director FRUs. Chapter 6, Illustrated Parts Breakdown. This chapter illustrates, describes, and shows the location of director FRUs.
Preface Related Publications Ordering Printed Manuals Other publications that provide additional information about the director include: • McDATA Products in a SAN Environment Planning Manual (620-000124). • McDATA Intrepid 6140 and 6064 Directors Element Manager User Manual (620-000153). • McDATA Enterprise Fabric Connectivity Manager User Manual (620-005001). • McDATA EFCM Basic Edition User Manual (620-000160). • McDATA SNMP Support Manual (620-000131).
Preface For technical support for the SANavigator® application, contact the SANavigator Solution Center at the phone number or e-mail address listed below. Phone: (877) 948-4448 E-mail: support@sanavigator.com Forwarding Publication Comments We welcome comments about this publication. Please send comments to the McDATA Solution Center by telephone, fax, or e-mail. The numbers and e-mail address are listed above. Please identify the manual, page numbers, and details.
Preface Federal Communications Commission (FCC) Statement The director generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instructions provided, may cause interference to radio communications. The directors have been tested and found to comply with the limits for Class A computing devices pursuant to Subpart J of Part 15 of the FCC Rules, which are designed to provide reasonable protection against such interference in a commercial environment.
Preface • The director conforms with all protection requirements of EU directive 73/23/EEC (Low Voltage Directive) in accordance with of the laws of the member countries relating to electrical safety. • The director conforms with all protection requirements of EU directive 93/68/EEC (Machinery Directive) in accordance with of the laws of the member countries relating to safe electrical and mechanical operation of the equipment.
Preface ESD Precautions • Always use correct replacement parts. • Keep all paperwork up to date, complete, and accurate. The director contains electrostatic discharge (ESD) sensitive FRUs. When working with any director FRU, always use correct ESD procedures. • Always wear a wrist grounding strap connected to chassis ground (if the director is plugged in) or a bench ground. • Always store ESD-sensitive components in antistatic packaging.
Preface xxiv Intrepid® 6064 Director Installation and Service Manual
1 General Information The McDATA® Intrepid™ 6064 Director provides up to 64 ports of high-performance, dynamic Fibre Channel connectivity for switched fabric devices in a storage area network (SAN). The director provides a scalable bandwidth (1 or 2 gigabits per second), redundant switched data paths, and long transmission distances. This chapter presents information and features of the director and its management, including: • Director description. • Field-replaceable units (FRUs).
General Information 1 computing environments, and provides data transmission and flow control between device node ports (N_Ports) as dictated by the Fibre Channel Physical and Signaling Interface (FC-PH 4.3). Through interswitch links (ISLs), the director can also connect to one or more additional directors to form a Fibre Channel multiswitch fabric.
General Information 1 Figure 1-1 Cabinet-Mounted Intrepid 6064 Directors and Management Server Director Description 1-3
General Information 1 Field-Replaceable Units The director provides a modular design that enables quick removal and replacement of FRUs. This section describes director FRUs and controls, connectors, and indicators associated with the FRUs. Director FRUs accessed from the front (Figure 1-2) include the: Figure 1-2 • Cable management assembly. • Front bezel. • Control processor (CTP) cards. • Universal port module (UPM) cards (1 and 2 Gbps). • Power supplies.
General Information 1 Figure 1-3 Director FRUs (Rear Access) Cable Management Assembly The cable management assembly at the bottom front of the director provides routing for Ethernet cables attached to CTP2 cards and fiber-optic cables attached to director ports. The assembly rotates up to provide front access to the redundant power supplies. Front Bezel The bezel at the top front of the director includes an amber system error light-emitting diode (LED) and a green power LED.
General Information 1 The CTP2 card provides an initial machine load (IML) button and a RESET button (recessed) on the faceplate. When the IML button is pressed, held for three seconds, and released, the director performs an IML that reloads the firmware from FLASH memory. This operation is not disruptive to Fibre Channel traffic. When the RESET button is pressed and held for three seconds, the director performs a reset.
General Information 1 Each card faceplate contains a green LED that illuminates if the card is operational and active, and an amber LED that illuminates if the card fails. Both LEDs are extinguished on an operational backup card. The amber LED blinks if FRU beaconing is enabled. UPM Card Each UPM card (Figure 1-4) provides four full-duplex generic ports (G_Ports) that transmit or receive data at 1 or 2 gigabits per second (Gbps). G_Port functionality depends on the type of cable attachment.
General Information 1 Figure 1-4 UPM Card LEDs and Connectors SFP Transceivers Singlemode or multimode fiber-optic cables attach to director ports through 1 or 2 Gbps small form-factor pluggable (SFP) optic transceivers (Figure 1-5). The transceivers provide duplex LC® connectors and can be detached from director ports for easy replacement. NOTE: SFP and XFP transceivers are not interchangeable. These fiber-optic transceiver types are available: 1-8 • Shortwave laser, SFP, 1.0625 or 2.
General Information 1 Figure 1-5 Power Supply Small Form-Factor Pluggable (SFP) transceiver Redundant, load-sharing power supplies step down and rectify facility input power to provide 48-volt direct current (VDC) power to director FRUs. The power supplies also provide overvoltage and overcurrent protection. Either power supply can be replaced while the director is powered on and operational. Each power supply has a separate backplane connection to allow for different AC power sources.
General Information 1 Power Module Assembly Fan Module The power module assembly is located at the bottom rear of the director. The module is a nonconcurrent FRU, and the director must be powered off prior to scheduled removal and replacement. The module provides: • Two single-phase AC power connectors. Each connector is input rated at 85 to 264 VAC. • A power switch (circuit breaker) that controls AC power distribution to both power supplies.
General Information 1 transmission without interruption. Failover to the backup assembly is transparent to attached devices. Each SBAR assembly consists of a card and steel carriage that mounts flush on the backplane. The carriage provides protection for the back of the card, distributes cooling airflow, and assists in aligning the assembly during installation.
General Information 1 • An RS-232 maintenance port at the rear of the director (port access is password protected) that enables installation or service personnel to change the director’s internet protocol (IP) address, subnet mask, and gateway address; or to run diagnostics and isolate system problems through a local or remote terminal.
General Information 1 • SNMP management using the Fibre Channel Fabric Element MIB (Version 1.1), transmission control protocol/internet protocol (TCP/IP) MIB-II definition (RFC 1157), or a product-specific private enterprise MIB that runs on each director. Up to six authorized management workstations can be configured through the Element Manager application or EFCM Basic Edition interface to receive unsolicited SNMP trap messages.
General Information 1 Table 1-1 Element Manager Alert Symbols, Messages, and Status (continued) Symbol Message Description Loading firmware The system is busy loading new firmware, but the system is otherwise operational. Not operational A critical failure has occurred that prevents the director from performing fundamental switching operations. o Link time-out o Protocol mismatch o Never connected Director status is unknown.
General Information 1 Figure 1-6 Torque Tool and Hex Adapter • Figure 1-7 Door Key • Figure 1-8 Door key - The door key with 5/16” socket (Figure 1-7) is required to open the front or rear door of the FC-512 Fabricenter equipment cabinet. A 5/16” socket wrench may be used in lieu of the door key. Loopback plug - An SFP multimode (shortwave laser) or singlemode (longwave laser) loopback plug (Figure 1-8) is required to perform port loopback diagnostic tests.
General Information 1 Figure 1-9 Fiber-Optic Protective Plug • Figure 1-10 Tools Supplied by Service Personnel 1-16 Null modem cable - An asynchronous RS-232 null modem cable (Figure 1-10) is required to configure director network addresses and acquire event log information through the maintenance port. The cable has nine conductors and DB-9 male and female connectors.
General Information 1 • Maintenance terminal (desktop or notebook PC) - The PC is required to configure director network addresses and acquire event log information through the maintenance port. The PC must have: — The Microsoft Windows 98, Windows 2000, Windows 2003, Windows XP, or Windows Millennium Edition operating system installed. — RS-232 serial communication software (such as ProComm Plus™ or HyperTerminal) installed. HyperTerminal is provided with Windows operating systems.
General Information 1 1-18 • Simple network management protocol (SNMP). An SNMP agent is implemented through the SAN management application that allows administrators on SNMP management workstations to access director management information using any standard network management tool. Administrators can assign internet protocol (IP) addresses and corresponding community names for up to 12 SNMP workstations functioning as SNMP trap message recipients. Refer to the McDATA SNMP Support Manual (620-000131).
2 Installation Tasks This chapter describes tasks to install, configure, and verify operation of the Intrepid 6064 Director using a storage area network (SAN) management application or the EFCM Basic Edition interface. The director can be installed in a Fabricenter equipment cabinet, in any standard 19-in equipment rack, or mounted on a table top. Factory Defaults Table 2-1 lists factory-set defaults for the director.
Installation Tasks 2 Table 2-2 lists factory-set defaults for the rack-mount management server (running a SAN management application).
Installation Tasks 2 Installation Task Summary Table 2-3 summarizes the installation tasks for the director, optional management server, and optional Ethernet hub. The table describes each task, states if the task is optional, and lists the page reference. Table 2-3 Installation Task Summary Task Number and Description Required or Optional Page Task 1: Verify Installation Requirements Required.
Installation Tasks 2 Table 2-3 2-4 Installation Task Summary (continued) Task Number and Description Required or Optional Task 18: Set Director Date and Time Required if management server is used. 2-54 Task 19: Configure the Element Manager Application Required if management server is used. 2-55 Task 20: Back Up Configuration Data Required if management server is used. 2-70 Task 21: Cable Fibre Channel Ports Required.
Installation Tasks 2 Task 1: Verify Installation Requirements Verify that the following requirements are met prior to director and management interface installation. Ensure: • A site plan and planning tasks are complete. Refer to the McDATA Products in a SAN Environment - Planning Manual (620-000124). • Fibre Channel SAN design is complete. Refer to the McDATA Products in a SAN Environment - Planning Manual (620-000124).
Installation Tasks 2 Task 2: Unpack, Inspect, and Install the Ethernet Hub (Optional) The director is managed through either: • A 10/100 megabit per second (Mbps) LAN connection to a management server. Connectivity may require installation of a 24-port Ethernet hub. A combination of up to 48 products can be configured and managed on one network, therefore multiple, daisy-chained hubs may be required to provide sufficient port connections.
Installation Tasks 2 Desktop Installation To install and configure up to three Ethernet hubs on a desktop: 1. Remove the backing from the four adhesive rubber pads and apply the pads to the underside of each hub. Ensure pads are aligned with the scribed circles at each corner. 2. Position the first hub on a table or desktop. Stack the remaining hubs on top of the first hub. Ensure the adhesive rubber pads on the underside of a hub align with the recesses on the top of the hub below. 3.
Installation Tasks 2 Figure 2-1 Patch Cable and MDI Selector Configuration Rack-Mount Installation Perform the following steps to install and configure up to three Ethernet hubs in a Fabricenter cabinet or 19-inch equipment rack. A pointed instrument (pencil tip or bent paper clip), #2 Phillips screwdriver, and 1/8-inch Allen wrench are required. 1. Secure one mounting bracket to each side of the first hub (Figure 2-2). Use the two brackets and four pan-head Phillips screws (8/32 x 0.5-inch) provided.
Installation Tasks 2 2. Position the hub in the equipment rack. Align screw holes in the mounting brackets with screw holes in the rack-mount standards. 3. Secure both sides of the hub to the rack-mount standards. Use the 1/8-inch Allen wrench and four Allen-head mounting screws (10/32 x 0.5-inch) provided. 4. Repeat step 1 through step 3 for the remaining hubs. 5. To daisy-chain (connect) the hubs: a.
Installation Tasks 2 CAUTION Use safe lifting practices when moving the product. Unpack and inspect the director. 1. Inspect shipping containers for damage. If a container is damaged, ensure a freight carrier representative is present when the container is opened. Unpack shipping container(s) and inspect each item for damage. Ensure packaged items correspond to items listed on the bill of materials. 2.
Installation Tasks 2 NOTE: The director does not have a power switch. Therefore the director powers on when its power cords are connected to facility or rack power. Figure 2-3 AC Power Connections (Director) 9. Connect the equipment rack power cords to separate (for redundancy) facility power sources that provide single-phase, 180 to 264 VAC voltage. 10. Power on the rack power strips. 11. Inspect the front panel of each rack-mounted Ethernet hub. Ensure each green Power LED illuminates. 12.
Installation Tasks 2 — If the director will be managed through the EFCM Basic Edition interface, go to Task 4: Configure Director at the EFCM Basic Edition Interface (Optional). — If the will be managed through a management or customer-supplied server, go to Task 5: Configure Director Network Information (Optional) on page 2-30. Task 4: Configure Director at the EFCM Basic Edition Interface (Optional) Perform these procedures to configure the director from the EFCM Basic Edition interface.
Installation Tasks 2 • Ports - includes basic information, buffer-to-buffer credits (BB_Credits), and N_Port identifier virtualization (NPIV). • Management - includes SNMP trap message recipients, command line interface (CLI), open systems management server (OSMS), secure socket layer (SSL) encryption. • Options - includes product feature enablement (PFE) keys.
Installation Tasks 2 Figure 2-4 Identification View Configure Date and Time Perform this procedure to configure director date and time. 1. Select Switch and Date & Time from the Configure menu at any view. The Date Time View displays (Figure 2-5). a. Click Date fields that require change, and type numbers in the following ranges: • Month (MM): 1 through 12. • Day (DD): 1 through 31. • Year (YYYY): greater than 1980. b.
Installation Tasks 2 Figure 2-5 Date Time View Configure Parameters Perform this procedure to configure director operating parameters. 1. Set the director offline (Setting the Director Online or Offline on page 4-36). 2. Select Switch and Parameters from the Configure menu at any view. The Parameters View displays (Figure 2-6). Figure 2-6 Parameters View a. At the Insistent Domain ID field, check (enable) or uncheck the parameter.
Installation Tasks 2 b. At the Rerouting Delay field, check (enable) or uncheck the parameter. When enabled, traffic is delayed through the fabric by the error detect time out value (E_D_TOV). This delay ensures Fibre Channel frames are delivered to their destination in order. c. At the Domain RSCN field, check (enable) or uncheck the parameter. When enabled, attached devices can register to receive notification when other devices change state. d.
Installation Tasks 2 Configure Fabric Parameters Perform this procedure to configure fabric operating parameters. 1. Set the director offline (Setting the Director Online or Offline on page 4-36). 2. Select Switch and Fabric Parameters from the Configure menu at any view. The Fabric Parameters View displays (Figure 2-7). Figure 2-7 Fabric Parameters View a. At the R_A_TOV field, type a value between 10 through 1200 tenths of a second (one through 120 seconds). Ten seconds (100) is the recommended value.
Installation Tasks 2 Principal is the highest priority setting, Default is next, and Never Principal is the lowest. At least one switch in a fabric must be set as Principal or Default. If all switches are set to Never Principal, all ISLs segment. d. Select from the Interop Mode drop-down list to set the director operating mode. This setting affects the mode used to manage the director and does not affect port operation. Available selections are: • McDATA Fabric 1.
Installation Tasks 2 Figure 2-8 Network View a. At the IP Address field, type the new value (default is 10.1.1.10). b. At the Subnet Mask field, type the new value (default is 255.0.0.0). c. At the Gateway Address field, type the new value (default is 0.0.0.0). 2. Click OK to save and activate changes. An acknowledgement message displays, indicating the browser PC must be directed to the new IP address. 3. Update the address resolution protocol (ARP) table for the browser PC. a.
Installation Tasks 2 e. Click close (X) at the upper right corner of the DOS window to close the window and return to the Windows desktop. 4. Perform a power-on reset (POR) (IML, IPL, or Reset the Director on page 4-38). 5. At the PC, launch the browser application (Internet Explorer or Netscape Navigator). Enter the director new IP address as the Internet URL. The Enter Network Password dialog box displays. 6. Type the case-sensitive user name and password and click OK.
Installation Tasks 2 Figure 2-9 Basic Information View Configure Port BB_Credit Perform this procedure to configure port receive BB_Credit. 1. Set all or a subset of user-specified ports offline (Blocking and Unblocking Ports on page 4-27). 2. Select Ports and RX BB_Credit from the Configure menu at any view. The RX BB_Credit View displays. 3. Perform one of the following: — To set all offline ports to default values, click Default.
Installation Tasks 2 (Install PFE Keys (Optional) on page 2-26). Perform this procedure to configure ports for NPIV connectivity. 1. Select Ports and NPIV from the Configure menu at any view. The NPIV View displays. 2. Click Enable to activate director NPIV operation. 3. To set a port to a user-specified value, type the desired value (1 through 256) in the Login column. 4. Click OK to save and activate changes.
Installation Tasks 2 c. Check the Enable Authentication Traps check box to enable transmission of SNMP trap messages to recipients. d. For each configured recipient, type a community name of 32 alphanumeric characters or less in the Name field. The name is incorporated in SNMP trap messages to ensure against unauthorized viewing. e. Check the box in the Write Auth column to enable write authorization for the trap recipient (default is disabled).
Installation Tasks 2 Figure 2-11 CLI View Enable or Disable Host Control Perform this procedure to toggle (enable or disable) host control of the director through the OSMS. The OSMS PFE key must be installed (Install PFE Keys (Optional) on page 2-26). To enable or disable OSMS and host control: 1. Select OSMS from the Configure menu at any view. The OSMS View displays (Figure 2-12). 2. Perform one of the following: • Click Enable to activate OSMS. • Click Disable to deactivate OSMS. 3.
Installation Tasks 2 Configure SSL Encryption SSL is a protocol that encrypts internet communications. The protocol uses key encryption and includes a digital certificate that enables server authentication and SSL session initialization. To configure SSL encryption: 1. Select SSL from the Configure menu at any view. The SSL View displays (Figure 2-13). 2. With web SSL enabled, all data transmitted over an authenticated Internet connection is encrypted.
Installation Tasks 2 Figure 2-13 SSL View Install PFE Keys (Optional) The following PFE-keyed options are available: 2-26 • Element Manager application - This feature enables out-of-band director management through an Element Manager interface. Directors are delivered with the application enabled for a 31-day grace period. Before grace period expiration, the application must be reactivated through a PFE key.
Installation Tasks 2 • OpenTrunking - This feature provides dynamic load balancing of Fibre Channel traffic across multiple ISLs. • Preferred path - This feature allows a user to configure a path between multiple fabric elements (directors or fabric switches) by configuring the source and exit ports of the origination fabric element and the Domain_ID of the destination fabric element.
Installation Tasks 2 3. Click OK. New PFE keys activate, the message "Feature installation in process. Your browser connection will be unavailable until unit restart is complete." displays, and the director performs a non-disruptive (to Fibre Channel traffic) firmware reset. 4. After the director reset, the message "Feature installation complete. Click here to login." displays. 5. Click here to login and start a new EFCM Basic Edition session. The Enter Network Password dialog box displays.
Installation Tasks 2 • Authentication settings - The Authentication Settings View provides pages to configure the optional SANtegrity authentication features, including: — User settings - Use this page to configure password-protected administrator and operator access to the EFCM Basic Edition and command line interfaces. — Software settings - Use this page to configure challenge handshake authentication protocol (CHAP) controlled management interface access (out-of-band and inband) to the director.
Installation Tasks 2 To configure optional security features, refer to the McDATA EFCM Basic Edition User Manual (620-000240). Configure Interswitch Links This section describes optional ISL performance features configured through Configure menu selections. The OpenTrunking and preferred path PFE keys must be installed (Install PFE Keys (Optional) on page 2-26). Features include: • OpenTrunking - Use the OpenTrunking View to optimize ISL bandwidth.
Installation Tasks 2 NOTE: If multiple products and the management server are delivered in a Fabricenter equipment cabinet, all devices are configured with unique IP addresses that do not require change. The addresses require change only if multiple cabinets are LAN-connected. • Subnet mask - The default subnet mask is 255.0.0.0. If the director is installed on a complex public LAN with one or more routers, the address may require change. • Gateway address - The default gateway address is 0.0.0.0.
Installation Tasks 2 Figure 2-15 Connection Description Dialog Box 5. Type a descriptive director name in the Name field and click OK. The Connect To dialog box displays. 6. Ensure the Connect using field displays COM1 or COM2 (depending on the port connection to the director), and click OK. The COMn Properties dialog box displays, where n is 1 or 2. 7. Configure Port Settings parameters: — Bits per second - 115200. — Data bits - 8. — Parity - None. — Stop bits - 1. — Flow control - Hardware or None.
Installation Tasks 2 — IP Address (default is 10.1.1.10). — Subnet Mask (default is 255.0.0.0). — Gateway Address (default is 0.0.0.0). — Auto Negotiate. — Speed. — Duplex. Only the IP Address, Subnet Mask, and Gateway Address fields are configurable. 10. Change the IP address, subnet mask, and gateway address as directed by the customer. To change the addresses, type the following at the C > prompt and press Enter. ipconfig xxx.xxx.xxx.xxx yyy.yyy.yyy.yyy zzz.zzz.zzz.zzz The IP address is xxx.xxx.xxx.
Installation Tasks 2 — If the director is delivered separately from the management server, go to Task 6: Unpack, Inspect, and Install the Management Server following. — If the director is delivered as part of a Fabricenter equipment cabinet, go to Task 7: Configure Server Password and Network Addresses on page 2-36. Task 6: Unpack, Inspect, and Install the Management Server The management server is a rack-mount unit with SAN management and Element Manager applications installed.
Installation Tasks 2 4. Connect the server to the Ethernet LAN segment or Ethernet hub (private LAN interface): a. Connect one end of the Ethernet patch cable (supplied) to the right RJ-45 adapter (LAN 2) at the rear of the server (Figure 2-16). Figure 2-16 1U Management Server Connections b. Connect the remaining end of the Ethernet cable to the LAN: • If the server is installed on a LAN segment, connect the cable to the LAN as directed.
Installation Tasks 2 8. When the power cord is connected, the server powers on and performs power-on self-tests (POSTs). During POSTs: a. The green liquid crystal display (LCD) panel illuminates. b. The green hard disk drive (HDD) LED blinks momentarily, and processor speed and random-access memory information display momentarily at the LCD panel. c. After a few seconds, the LCD panel displays a Boot from LAN? Press message. d. Ignore the message.
Installation Tasks 2 1. At the management server LCD panel, press ENTER. The Welcome!! or operational information message changes to an Input Password 0**** message. 2. Input the default password (9999), and press ENTER. A LAN 1 Setting?? message appears at the LCD panel. 3. Press the down-arrow button several times until the Change Password? option appears at the LCD panel, then press ENTER. A New Password 0**** message appears. 4. Input a new 4-digit numeric password, then press ENTER.
Installation Tasks 2 Configure Public LAN Addresses (Optional) To optionally configure TCP/IP network information for the public LAN connection (LAN 1): 1. At the management server LCD panel, press ENTER. The Welcome!! or operational information message changes to an Input Password 0**** message. 2. Input the default or changed password, and press ENTER. The LAN 1 Setting?? message appears at the LCD panel. 3. Press ENTER and the default IP address of 192.168.0.1. appears. 4.
Installation Tasks 2 2. At the PC, enter the LAN 2 IP address of the server, followed by :5800, as the Internet uniform resource locator (URL). Use the following format: http://xxx.xxx.xxx.xxx:5800 Where xxx.xxx.xxx.xxx is the default IP address of 10.1.1.1 or the IP address configured while performing Task 7: Configure Server Password and Network Addresses on page 2-36. The VNC Authentication screen displays. 3. Type the default password and click OK. The Welcome to Windows dialog box displays.
Installation Tasks 2 4. At the Computer Name field, change the name to MGMTSERVER. Click (select) the Workgroup radio button, change the name to WORKGROUP, and click OK. The dialog box closes. 5. Record the computer and workgroup names for reference. 6. Close all dialog boxes and return to the Windows desktop.
Installation Tasks 2 Figure 2-18 Internet Protocol (TCP/IP) Properties Dialog Box 5. The Use the following IP address radio button is enabled and the IP address and Subnet mask fields display network information configured while performing Task 7: Configure Server Password and Network Addresses on page 2-36. 6. At the Default gateway field, enter the gateway address obtained from the customer. 7. Select (enable) the Use the following DNS server addresses radio button.
Installation Tasks 2 Task 9: Configure Windows Operating System Users Configure password access for all authorized Windows (server) users. It is also recommended to change the default administrator password. To configure users: 1. At the Windows desktop, click Start at the left side of the task bar (bottom of the desktop), then sequentially select Settings, Control Panel, and Users and Passwords. The Users and Passwords dialog box displays. 2.
Installation Tasks 2 4. Select the Standard user, Restricted user, or Other radio button. If the Other radio button is selected, choose the type of access from the adjacent list box. 5. Click Finish. New user information is added and the wizard closes. Record the user information for reference. 6. If no other users are to be added, close all dialog boxes and return to the Windows desktop. Figure 2-19 Add New User Wizard Change User Properties To change existing user properties: 1.
Installation Tasks 2 5. If no other users will be changed, close all dialog boxes and return to the Windows desktop. Figure 2-20 Properties Dialog Box (General Tab) Task 10: Set Management Server Date and Time SAN Management application logs are stamped with the server date and time, and the director system clock is synchronized with the server date and time by default. To set the server date and time: 1.
Installation Tasks 2 Figure 2-21 Date/Time Properties Dialog Box (Time Zone Tab) 3. To change the time zone: a. Select the appropriate time zone from the drop-down list at the top of the dialog box. b. If instructed by the customer, select the Automatically adjust clock for daylight saving changes check box. c. Click Apply. Record time zone and daylight savings information for reference. 4. Click the Date & Time tab.
Installation Tasks 2 Figure 2-22 Date/Time Properties Dialog Box (Date & Time Tab) Task 11: Configure the Call-Home Feature (Optional) The management server has an optional call-home feature that provides automatic dial-out through the internal modem to a service support facility to report director problems. The problem is logged into the support facility tracking system for resolution. To configure the call-home feature: 1.
Installation Tasks 2 Task 12: Assign User Names and Passwords In addition to password access for the Windows operating system, users must be configured for SAN management application access. To assign application user names and passwords: 1. At the Windows desktop, open the SANavigator Log In or EFCM Log In dialog box . 2. Type the SAN management application default user ID and password and select a server or IP address from the Network Address drop-down list.
Installation Tasks 2 • User ID - Type a unique user ID for the new user. • Secure password - Type a password up to 16 alphanumeric characters in length. Control characters and spaces are not valid. The password is case-sensitive. • Retype Password - To confirm the password, enter the password exactly as in the Secure Password field. 7. To enable e-mail notification for the new user, select (click) the Enable check box. An unchecked box indicates e-mail notification is not enabled. 8.
Installation Tasks 2 Figure 2-24 Address Properties Dialog Box (IP Address Page) Task 14: Record or Verify Server Restore Information Windows operating system configuration information must be recorded to restore the server in case of hard drive failure (Appendix D, Restore Management Server). Record or verify the following information: 1.
Installation Tasks 2 • Gateway address - default is blank. • DNS server IP address - default is blank. d. Verify the default computer name (MGMTSERVER) or changed computer name was recorded. 2. Verify user passwords and other information were recorded (during Task 9: Configure Windows Operating System Users). 3. Verify date and time information was recorded (during Task 10: Set Management Server Date and Time). a. Verify the time zone was recorded. b.
Installation Tasks 2 Table 2-4 Operational States and Symbols Operational State Status Symbol Operational - Communication is established, the product is operational, and no failures are indicated. Go to Task 16: Configure PFE Key (Optional) on page 2-51. No status symbol Degraded - Communication is established, but the product is operating in degraded mode and requires service. This condition is typical if a port or redundant FRU fails. Go to step 2.
Installation Tasks 2 During the grace period, a No Feature Key dialog box appears when the Element Manager application opens. Click OK to close the dialog box and use the application. In addition, the message Element Manager license key has not been installed - Please follow up instructions to update permanent key appears splashed across all views.
Installation Tasks 2 Figure 2-25 New Feature Key Dialog Box 3. Type the PFE key (case-sensitive xxxx-xxxx-xxxx-xx format) and click OK. The Enable Feature Key dialog box displays. 4. Verify the feature description appears in the New Features panel and click OK. A Warning dialog box displays with the message Installing this feature key causes an IPL and momentary loss of the LAN connection. The operation is nondisruptive to Fibre Channel traffic. Do you wish to continue? 5.
Installation Tasks 2 Task 18: Set Director Date and Time Log entries are stamped with the date and time received from the director. To set the effective date and time for the director: 1. Select Date/Time from the Configure menu at any view. The Configure Date and Time dialog box displays (Figure 2-26). Date and time can be set manually, or set to be periodically updated by the SAN management application (the director and application synchronize at least once daily).
Installation Tasks 2 • Second (SS): 0 through 59. d. Click Activate to set the director date and time and close the dialog box. 3. To set the director to periodically synchronize date and time with the SAN management application: a. Click the Periodic Date/Time Synchronization check box to select the option (check mark in the box). Date and Time fields are greyed out and not selectable. Perform one of the following: • Click Activate to enable synchronization and close the dialog box.
Installation Tasks 2 Configure Director Identification Perform this procedure to configure the director identification. The Name, Location, and Contact variables correspond respectively to the SNMP variables sysName, sysLocation, and sysContact, and are used by management workstations when obtaining director data. 1. Select Identification from the Configure menu at any view. The Configure Identification dialog box displays (Figure 2-27). a.
Installation Tasks 2 2. Select Operating Parameters and Switch Parameters from the Configure menu at any view. The Configure Switch Parameters dialog box displays (Figure 2-28). Figure 2-28 Configure Switch Parameters Dialog Box a. At the Preferred Domain ID field, type a value between 1 through 31. This value uniquely identifies each fabric element. NOTE: An ISL between fabric elements with identical domain IDs segments and prevents communication. b.
Installation Tasks 2 f. At the NPIV field, check (enable) or uncheck (disable) N_Port identifier virtualization. NPIV allows multiple (up to 256) Fibre Channel addresses to be assigned to a node (N_Port). 3. Click Activate to save the information and close the dialog box. 4. Set the director online (Setting the Director Online or Offline on page 4-36). Configure Fabric Parameters Perform this procedure to configure fabric operating parameters. 1.
Installation Tasks 2 b. At the E_D_TOV field, type a value between 2 through 600 tenths of a second (0.2 through 60 seconds). NOTE: If the switch is attached to a fabric element, the switch and element must be set to the same E_D_TOV value. If the values are not identical, the E_Port connection to the element segments and the switch cannot communicate with the fabric. In addition, the E_D_TOV value must be less than the R_A_TOV value. c.
Installation Tasks 2 Configure Ports To configure Fibre Channel ports: 1. At the Hardware View, select Ports from the Configure menu. The Configure Ports dialog box displays (Figure 2-30). Figure 2-30 Configure Ports Dialog Box a. For each port to be configured, type a port name of 24 alphanumeric characters or less in the associated Name field. The port name should characterize the device to which the port is attached. b. The director provides a port buffer pool of 150 receive BB_Credits.
Installation Tasks 2 e. Select from the drop-down list in the Type column to configure the port type. Available selections are fabric port (F_Port), expansion port (E_Port), generic port (G_Port), generic mixed port (GX_Port), and fabric mixed port (FX_Port). f. Select from the drop-down list in the Speed column to configure the port transmission rate. Available selections are auto-negotiate between 1.0625 and 2.1250 Gbps operation (Negotiate), 1.0625 Gbps operation (1 Gb/sec), and 2.
Installation Tasks 2 Figure 2-31 Configure SNMP Dialog Box a. Click Enable SNMP Agent and Enable Authentication Traps to activate the installed agent and enable transmission of SNMP trap messages to recipients. b. Select the appropriate FA MIB from the Fibre Alliance MIB Trap Version drop-down list. Valid selections are FA MIB Version 3.0 or FA MIB Version 3.1. c. For each configured recipient, type a community name of 32 alphanumeric characters or less in the Community Name field.
Installation Tasks 2 • An attention indicator (yellow triangle) associated with a port at the Hardware View, Port List View, or Port Properties dialog box. • Data recorded in the Threshold Alert Log. To configure threshold alerts: 1. Select Threshold Alerts from the Configure menu at any view. The Configure Threshold Alert(s) dialog box displays. If alerts are configured, they display in table format showing the alert name, type, and state. 2. Click New.
Installation Tasks 2 Figure 2-33 New Threshold Alert Dialog Box (Screen 2) 6. Type a value from 1 through 100 in the % utilization field. When throughput reaches the specified percentage of port capacity, a threshold alert occurs. 7. Enter the cumulative minutes for which the % utilization should exist during the notification interval before an alert is generated. Select the At any time radio button to specify that an alert occur when the % utilization is reached.
Installation Tasks 2 12. Click Finish. The Configure Threshold Alerts dialog box reappears listing the name, type, and state of the alert configured. 13. To activate the alert, highlight (select) the alert and click Activate. Figure 2-34 New Threshold Alert Dialog Box (Screen 3) Enable EFCM Basic Edition and Telnet Access Perform this procedure to enable EFCM Basic Edition interface and Telnet access through the maintenance port. To enable the functions: 1.
Installation Tasks 2 2. At the SANavigator or EFCM main window, select Event Notification and Email from the Monitor menu. The Email Event Notification Setup dialog box displays (Figure 2-35). Figure 2-35 Email Event Notification Setup Dialog Box 3. To enable e-mail transmission to configured addresses, click the Enable Email Event Notification check box. A check mark appears when transmission is enabled. 4. Type the IP address or DNS host name of the SMTP server in the E-mail Server field. 5.
Installation Tasks 2 11. Click Send Test Email. A test message is sent to configured recipients. 12. Click OK to save the information and close the dialog box. 13. Maximize the Element Manager application. 14. Select Enable E-Mail Notification from the Maintenance menu at any view. A check mark appears to indicate e-mail notification for the product is enabled. NOTE: The enable function must be activated for each product through the Element Manager application.
Installation Tasks 2 1. Minimize the Element Manager application and return to the SAN management application. 2. At the SANavigator or EFCM main window, select Event Notification and Call Home from the Monitor menu. The Call Home Event Notification Setup dialog box displays. 3. Click the Enable Call Home Event Notification check box. A check mark appears to indicate call-home event notification is enabled.
Installation Tasks 2 — IP Access Control - Configure a list of device IP addresses or a range of device IP addresses authorized to communicate with the product. — RADIUS Servers - Configure RADIUS servers. A RADIUS server stores and authenticates passwords and CHAP secrets. • Enterprise Fabric Mode - Use the Enterprise Fabric Mode option from the Configure menu (SAN management application) to enable or disable EFM. Fabric binding is activated when EFM is enabled.
Installation Tasks 2 • Preferred path - Use the Preferred Path option from the Configure menu (Element Manager application) to specify and configure one or more ISL data paths between multiple fabric elements. At each fabric element, a preferred path consists of a source port, exit port, and destination Domain_ID.
Installation Tasks 2 and verified while performing Task 14: Record or Verify Server Restore Information. To back up server configuration data and create a base restore CD: 1. Insert a blank rewritable CD into the CD-RW drive and format the CD: a. At the Windows desktop, locate the InCD icon (1) at the right side of the task bar (Figure 2-36). The icon is indicated by a red down arrow. b. Right-click the icon and select Format (F). The first window of the InCD wizard displays. c.
Installation Tasks 2 b. Select the Restart option from the list box and click OK. The server powers down and restarts. During the reboot process the LAN connection between the server and browser-capable PC drops momentarily, and the TightVNC viewer displays a network error. c. After the management server reboots, click Login again. The VNC Authentication screen displays. d. Type the default password and click OK. The Welcome to Windows dialog box displays.
Installation Tasks 2 Task 21: Cable Fibre Channel Ports Perform this task to cable Fibre Channel ports and connect devices: 1. Route fiber-optic jumper cables from Fibre Channel devices, FC-AL devices, or fabric elements to director ports. 2. Connect device cables to optical port transceivers as directed by the customer. 3.
Installation Tasks 2 • A zone set name cannot contain spaces. • Valid characters are alphanumerics and the caret ( ^ ), hyphen ( - ), underscore ( _ ), or dollar ( $ ) symbols. • A zone set name can have a maximum of 64 characters. If the installation is performed from the EFCM Basic Edition interface, refer to the McDATA EFCM Basic Edition User Manual (620-000240) for instructions. If the installation is performed from the management server, refer to the SANavigator Software Release 4.
Installation Tasks 2 — If the values must be changed from the management server, refer to Task 19: Configure the Element Manager Application on page 2-55. 4. Route a multimode or singlemode fiber-optic cable (depending on the type of transceiver installed) from an E_Port of the fabric element to the front of the director. 5. Connect the fiber-optic cable to a director port as directed by the customer. 6. If the director is managed through the management server, go to step 7.
Installation Tasks 2 • Technical publications. • Firmware and software upgrades. • Technical newsletters. • Release notes. To register with the Filecenter: 1. At the server with Internet access, open the McDATA home page (http://mcdata.com). Select File Center from the Support menu. The Filecenter home page opens (Figure 2-37). Figure 2-37 McDATA Filecenter Home Page 2. Select (click) the New User Registration option at the top of the home page.
Installation Tasks 2 3. Complete fields as required and click Register. The registration is complete and Filecenter login information is transmitted to the e-mail address specified. 4. At the browser PC, close the Internet session. If no director problems are indicated, installation tasks are complete.
Installation Tasks 2 2-78 Intrepid® 6064 Director Installation and Service Manual
3 Maintenance Analysis Procedures (MAPS) This chapter describes maintenance analysis procedures (MAPs) used by service representatives to fault isolate Intrepid 6064 Director problems or failures to the field-replaceable unit (FRU) level. MAPs provide information to interpret system events and isolate a failure to a FRU.
Maintenance Analysis Procedures (MAPS) 3 Quick Start Table 3-2 lists and summarizes MAPs. Fault isolation normally begins at MAP 0000: Start MAP.
Maintenance Analysis Procedures (MAPS) 3 Table 3-3 Event Code Event Codes versus Maintenance Action (continued) Explanation Action 060 Fabric controller unable to synchronize databases. Go to MAP 0600. 061 Fabric Controller database invalid. Go to MAP 0600. 062 Maximum interswitch hop count exceeded. Go to MAP 0600. 063 Remote switch has too many ISLs. Go to MAP 0600. 064 ESS response from indicated domain ID not received after maximum tries. No action required.
Maintenance Analysis Procedures (MAPS) 3 Table 3-3 Event Code 3-4 Event Codes versus Maintenance Action (continued) Explanation Action 151 Fabric configuration failure. Go to Collecting Maintenance Data on page 4–32. 200 Power supply AC voltage failure. Go to MAP 0100. 201 Power supply DC voltage failure. Go to MAP 0100. 202 Power supply thermal failure. Go to MAP 0100. 203 Power supply AC voltage recovery. No action required. 204 Power supply DC voltage recovery. No action required.
Maintenance Analysis Procedures (MAPS) 3 Table 3-3 Event Code Event Codes versus Maintenance Action (continued) Explanation Action 410 CTP card reset. No action required. 411 Firmware fault. Go to MAP 0200. 412 CTP watchdog timer reset. Go to Collecting Maintenance Data on page 4–32. 413 Backup CTP card POST failure. Go to MAP 0200. 414 Backup CTP card failed. Go to MAP 0400. 415 Backup CTP card removed. Replace FRU. 416 Backup CTP card installed. No action required.
Maintenance Analysis Procedures (MAPS) 3 Table 3-3 Event Code 3-6 Event Codes versus Maintenance Action (continued) Explanation Action 453 New feature key installed. No action required. 500 Port card hot-insertion initiated. No action required. 501 Port card recognized. No action required. 502 Port module anomaly detected. No action required. 503 Port card hot-removal completed. No action required. 504 Port module card failure. Go to MAP 0500.
Maintenance Analysis Procedures (MAPS) 3 Table 3-3 Event Code Event Codes versus Maintenance Action (continued) Explanation Action 600 SBAR assembly hot-insertion initiated. No action required. 601 SBAR assembly recognized. No action required. 602 SBAR assembly anomaly detected. No action required. 603 SBAR assembly hot-removal completed. No action required. 604 SBAR assembly failure. Go to MAP 0400. 605 SBAR assembly revision not supported. Go to MAP 0400.
Maintenance Analysis Procedures (MAPS) 3 MAP 0000: Start MAP This MAP describes initial fault isolation beginning at the: • Director. • Browser-capable PC with Internet connectivity to the firmwareresident Enterprise Fabric Connectivity Manager (EFCM) Basic Edition interface. • Management server running storage area network (SAN) management and Element Manager applications. • Product-attached open systems interconnection (OSI) host console.
Maintenance Analysis Procedures (MAPS) 3 Are any amber LEDs illuminated? NO ↓ YES A FRU failure, power-on self-test (POST) failure, link incident, interswitch link (ISL) problem, fenced E_Port, or segmented E_Port is indicated. To obtain event codes that identify the failure, go to step 10. 4 Is the product management interface (browser PC, management server, or OSI host console) powered on and operational? NO ↓ YES Go to step 7.
Maintenance Analysis Procedures (MAPS) 3 NO ↓ YES Communication between the product and management interface failed. Go to MAP 0300: Loss of Server Communication. Exit MAP. Perform a data collection and contact the next level of support (Collecting Maintenance Data on page 4-32). Exit MAP. 7 Inspect product status at the management interface: a. For the product reporting the problem: — EFCM Basic Edition - Select Hardware from the Product menu at any view. The Hardware View displays.
Maintenance Analysis Procedures (MAPS) 3 — EFCM Basic Edition - Select Link Incident from the Logs menu at any view. The Link Incident Log displays. — Element Manager - Select Link Incident Log from the Logs menu at any view. The Link Incident Log displays. b. If a link incident occurred, the port number is listed with one of the following messages. — Link interface incident - implicit incident. — Link interface incident - bit-error threshold exceeded.
Maintenance Analysis Procedures (MAPS) 3 — EFCM Basic Edition - Select Event from the Logs menu at any view. The Event Log displays. — Element Manager - Select Event Log from the Logs menu at any view. The Event Log displays. b. Record the event code and associated date, time, and severity (Informational, Minor, Major, or Severe). c. If multiple event codes are found, record all codes and severity levels. Record the date, time, and sequence, and determine if all codes are related to the reported problem.
Maintenance Analysis Procedures (MAPS) 3 MAP 0100: Power Distribution Analysis This MAP describes fault isolation for the product power distribution system, including defective AC power cords or power supplies. The failure indicator is: • Failure of the product to power on. • Event codes observed at the Event Log (EFCM Basic Edition or Element Manager interface). 1 Ensure the product is connected to facility power.
Maintenance Analysis Procedures (MAPS) 3 3 As indicated by visual inspection or an event code, one or more power supplies failed and must be replaced (RRP: Power Supply on page 5-23). • The procedure is concurrent and performed while the product is operational. • Perform a data collection as part of FRU removal and replacement. NOTE: Do not remove a power supply unless a replacement FRU is available. To avoid product overheating, a removed power supply must be replaced within five minutes.
Maintenance Analysis Procedures (MAPS) 3 c. Ensure AC power cords are not damaged. If damaged, replace the cords. Was the maintenance action successful? NO ↓ YES The product is operational. Exit MAP. 6 Verify power supply operation. a. Inspect each power supply to determine if the amber failure LED is illuminated. b. If an amber LED is illuminated, ensure the indicated power supply is correctly installed and seated. Partially remove and reseat the power supply (RRP: Power Supply on page 5-23).
Maintenance Analysis Procedures (MAPS) 3 MAP 0200: POST Failure Analysis This MAP describes fault isolation for power-on self-test (POST) failure. The failure indicator are event codes observed at the Event Log (EFCM Basic Edition or Element Manager interface). 1 Table 3-5 lists event codes, explanations, and MAP steps. Table 3-5 Event Code MAP 200 Event Codes Explanation Action 400 Power-up diagnostic failure. Go to step 2. 411 Firmware fault. Go to step 9. 413 Backup CTP card POST failure.
Maintenance Analysis Procedures (MAPS) 3 3 The backplane failed POSTs (indicated by a FRU code 01) and must be replaced (RRP: Backplane on page 5-40). • This procedure is nonconcurrent and must be performed while director power is off. • Perform the data collection procedure as part of FRU removal and replacement. Did backplane replacement solve the problem? NO ↓ YES The director appears operational. Exit MAP. Contact the next level of support. Exit MAP.
Maintenance Analysis Procedures (MAPS) 3 Did SBAR assembly replacement solve the problem? NO ↓ YES The director appears operational. Exit MAP. Contact the next level of support. Exit MAP. 6 A fan module failed POSTs (indicated by a FRU code 05) and must be replaced (RRP: Fan Module on page 5-30). • This procedure is concurrent and can be performed while director power is on. • Perform the data collection procedure as part of FRU removal and replacement.
Maintenance Analysis Procedures (MAPS) 3 8 A port card failed POSTs (indicated by FRU codes 08 through 0F) and must be replaced (RRP: Port Module Card (UPM and XPM) on page 5-11). • This procedure is concurrent and can be performed while director power is on. • Perform the data collection procedure as part of FRU removal and replacement. Did port card replacement solve the problem? NO ↓ YES The director appears operational. Exit MAP. Contact the next level of support. Exit MAP.
Maintenance Analysis Procedures (MAPS) 3 MAP 0300: Loss of Server Communication This MAP describes fault isolation for the product to browser PC Internet connection (EFCM Basic Edition interface) or the product to management server LAN connection. The failure indicator is: • A Page cannot be found, Unable to locate the server, HTTP 404 file not found, or similar message (browser PC). • The icon representing the product displays a grey square with an exclamation mark (SAN management application).
Maintenance Analysis Procedures (MAPS) 3 Is the product powered on? YES ↓ NO A power distribution problem is indicated. Go to MAP 0100: Power Distribution Analysis. Exit MAP. 4 A product-to-PC link problem (Internet too busy or IP address typed incorrectly) or an Ethernet port failure is indicated. a. Wait approximately five minutes, then attempt to login to the product. b. At the Netsite field (Netscape Navigator) or Address field (Internet Explorer), type http://xxx.xxx.xxx.xxx, where xxx.xxx.xxx.
Maintenance Analysis Procedures (MAPS) 3 • An illuminated PWR LED (green) or ERR LED (amber). • Illuminated LEDs adjacent to Fibre Channel ports. • Audio emanations and airflow from fans. Is the product powered on? YES ↓ NO A power distribution problem is indicated. Go to MAP 0100: Power Distribution Analysis. Exit MAP. 7 At the SAN management application’s physical map, right-click the status icon for the product reporting the problem and select Element Manager from the pop-up menu.
Maintenance Analysis Procedures (MAPS) 3 a. Ensure an RJ-45 Ethernet cable connects the product to a hub. If not, connect the cable as directed by the customer. b. Ensure an RJ-45 Ethernet cable connects the management server to a hub. If not, connect the cable as directed by the customer. c. Ensure Ethernet cables are not damaged. If damaged, replace the cables. Was the maintenance action successful? NO ↓ YES The management server connection is restored. Exit MAP.
Maintenance Analysis Procedures (MAPS) 3 Figure 3-1 Daisy-Chained Ethernet Hubs Was the maintenance action successful? NO ↓ YES The management server connection is restored. Exit MAP. 11 Verify operation of Ethernet hubs. Inspect each hub for indications of being powered on, such as: • Green Power LED illuminated. • Green Status LEDs illuminated. Is a failure indicated? YES ↓ NO Go to step 13. 12 Remove and replace the Ethernet hub. Refer to supporting documentation for instructions.
Maintenance Analysis Procedures (MAPS) 3 13 A problem with LAN-attached device is indicated. • If the problem is associated with another fabric element or management server, go to MAP 0000: Start MAP to isolate the problem for that product. Exit MAP. • If the problem is associated with an unrelated device, inform the customer for problem resolution. Was the maintenance action successful? NO ↓ YES The management server connection is restored. Exit MAP.
Maintenance Analysis Procedures (MAPS) 3 Was the maintenance action successful? NO ↓ YES The management server connection is restored. Exit MAP. Contact the next level of support. Exit MAP. 18 An instance of the SAN management application is open at another management server and communicating with the product (duplicate session). Inform the customer and either: • Power off the server running the second instance of the application.
Maintenance Analysis Procedures (MAPS) 3 b. Type the user ID and password obtained in MAP 0000: Start MAP. c. Type the IP address of the management server running the first instance of the SAN management application in the Network Address field. d. Click Login. The application opens and the main window displays. Was the maintenance action successful? NO ↓ YES The management server connection is restored and the second management server is a client. Exit MAP. Contact the next level of support. Exit MAP.
Maintenance Analysis Procedures (MAPS) 3 g. Configure Port Settings parameters: — Bits per second - 115200. — Data bits - 8. — Parity - None. — Stop bits - 1. — Flow control - Hardware or None. Click OK. The New Connection - HyperTerminal window displays. h. At the > prompt, type the user password (default is password) and press Enter. The password is case sensitive.
Maintenance Analysis Procedures (MAPS) 3 d. Move the reconfigured product from the Available Addresses list to the Selected Individual Addresses list. e. Click OK to save the address, close the dialog box, and redefine the product to the SAN management application. f. Click OK to close the Discover Setup dialog box. Was the maintenance action successful? NO ↓ YES The management server connection is restored. Exit MAP. Contact the next level of support. Exit MAP.
Maintenance Analysis Procedures (MAPS) 3 MAP 0400: FRU Failure Analysis This MAP describes fault isolation for product FRUs. The failure indicator is: • Illumination of the associated amber LED. • Event codes observed at the Event Log (EFCM Basic Edition or Element Manager interface). 1 Table 3-8 lists event codes, explanations, and MAP steps. Table 3-8 3-30 MAP 400: Event Codes Event Code Explanation Action 300 Cooling fan propeller failed. Go to step 3. 301 Cooling fan propeller failed.
Maintenance Analysis Procedures (MAPS) 3 MAP 400: Event Codes (continued) Table 3-8 Event Code Explanation Action 806 Critically hot temperature warning (SBAR assembly thermal sensor). Go to step 8. 807 SBAR assembly shutdown due to thermal violation. Go to step 8. 810 High temperature warning (CTP card thermal sensor). Go to step 5. 811 Critically hot temperature warning (CTP card thermal sensor). Go to step 5. 812 CTP card shutdown due to thermal violation. Go to step 6.
Maintenance Analysis Procedures (MAPS) 3 YES ↓ NO Contact the next level of support. Exit MAP. The product is operational. Exit MAP. 4 An intermittent synchronous dynamic random access memory (SDRAM) problem may indicate a CTP card failure. Is the event code a recurring problem? NO ↓ YES A CTP card failure is indicated. Go to step 6. Perform a data collection (Collecting Maintenance Data on page 4-32) and contact the next level of support. Exit MAP.
Maintenance Analysis Procedures (MAPS) 3 7 An SBAR assembly is not recognized by director firmware because the firmware version is not supported or the SBAR assembly failed. Advise the customer of the problem and determine the correct firmware version to download. Download the firmware (Downloading Director Firmware and Software on page 4-41). Perform a data collection after the download (Collecting Maintenance Data on page 4-32).
Maintenance Analysis Procedures (MAPS) 3 MAP 0500: Port Failure or Link Incident Analysis This MAP describes fault isolation for small form factor pluggable (SFP) optical transceivers and Fibre Channel link incidents. The failure indicator is: • Event codes observed at the Event Log (EFCM Basic Edition or Element Manager interface). • Event codes observed at the console of an open systems interconnection (OSI) server attached to the product reporting the problem.
Maintenance Analysis Procedures (MAPS) 3 MAP 500: Event Codes (continued) Table 3-9 Event Code Explanation Action 586 Invalid primitive sequence received for current link state. Go to step 22. 800 High temperature warning (port card thermal sensor). Go to step 21. 801 Critically hot temperature warning (port card thermal sensor). Go to step 21. 802 Port card shutdown due to thermal violation. Go to step 21. 2 Table 3-10 lists link incident messages and MAP steps.
Maintenance Analysis Procedures (MAPS) 3 c. The WWN must be entered in (XX:XX:XX:XX:XX:XX:XX:XX) format or must be a valid nickname. Ensure a valid WWN or nickname is entered. Was the maintenance action successful? NO YES ↓ The product port is operational. Exit MAP. Contact the next level of support. Exit MAP. 4 A port has an invalid attachment. a. At the Event Log, examine the first five bytes of event data. b. Byte 0 specifies the port reporting the problem.
Maintenance Analysis Procedures (MAPS) 3 Table 3-11 Byte 4 Invalid Attachment Reasons and Actions (continued) Invalid Attachment Reason Action 0F Unauthorized switch binding WWN. Go to step 11. 10 Authentication failure Go to step 13. 11 Fabric mode mismatch. Go to step 6. 5 A connection is not allowed because of a conflict with the configured port type. An expansion port (E_Port) is cabled to a Fibre Channel device or a fabric port (F_Port) is cabled to a director or fabric switch. a.
Maintenance Analysis Procedures (MAPS) 3 • The product is configured to operate in Open Fabric 1.0 mode and is connected to a legacy McDATA switch at the incorrect exchange link parameter (ELP) revision level. • The product is configured to operate in Open Fabric 1.0 mode and is connected to a non-McDATA switch at the incorrect ELP revision level. • The product is configured to operate in McDATA Fabric 1.0 mode and is connected to a non-McDATA switch. Reconfigure the operating mode: a.
Maintenance Analysis Procedures (MAPS) 3 • If the port is operational with no device attached, both LEDs adjacent to the port extinguish and the port state is No Light. • If the port is operational with a device attached, the blue/green LED illuminates, the amber LED extinguishes, and the port state is Online. Was the maintenance action successful? NO ↓ YES The product port is operational. Exit MAP. Contact the next level of support. Exit MAP.
Maintenance Analysis Procedures (MAPS) 3 Contact the next level of support. Exit MAP. 11 A connection is not allowed because of a switch binding or exchange security attribute (ESA) feature mismatch. Switch binding parameters must be compatible for both fabric elements. At the EFCM Basic Edition interface or Element Manager, ensure switch binding is enabled, the connection policy is compatible, and switch membership lists are compatible for both elements.
Maintenance Analysis Procedures (MAPS) 3 modify the IP address access control list, product-level authentication settings, port-level authentication settings, and challenge handshake authentication protocol (CHAP) sequence to ensure device access to the product. • EFCM Basic Edition - Refer to the McDATA EFCM Basic Edition User Manual (620-000240). • Element Manager - Refer to the McDATA Intrepid 6140 and 6064 Directors Element Manager User Manual (620-000153).
Maintenance Analysis Procedures (MAPS) 3 • Optical transceiver does not support the configured port speed. Change the port speed to be compatible with the backplane or optical transceiver speed. a. For the product reporting the problem: — EFCM Basic Edition - Select Ports and Basic Info from the Configure menu at any view. The Basic Information View displays. — Element Manager - Select Ports from the Configure menu at any view. The Configure Ports dialog box displays. b.
Maintenance Analysis Procedures (MAPS) 3 A port card failure is indicated. Go to step 21. 19 A port failed a loopback test. Reset the failed port. a. At the EFCM Basic Edition interface: 1. Select Ports and Reset from the Maintenance menu at any view. The Reset View displays. 2. If necessary, use the vertical scroll bar to display the information row for the port. 3. Select (click) the check box in the Reset column. 4. Click OK. The port resets. b. At the Element Manager: 1.
Maintenance Analysis Procedures (MAPS) 3 Figure 3-2 UPM Card Diagram (OSI) Figure 3-3 UPM Card Diagram (FICON) • Replace the transceiver with a transceiver of the same type (shortwave or longwave) and speed. • Perform an external loopback test (Performing Loopback Tests on page 4-21). NOTE: Event code 514 may generate a call-home event that incorrectly indicates a CTP card failure. Although the optical socket on the CTP card may have failed, replace the transceiver and verify operation.
Maintenance Analysis Procedures (MAPS) 3 • Verify the location of the failed port. Figure 3-2 and Figure 3-3 show UPM card numbers (0 through15), port numbers (00 through 63), and bolded logical port addresses (hexadecimal 04 through 43). • Notify the customer that all ports on the defective card are to be blocked. Ensure the customer system administrator quiesces Fibre Channel frame traffic through any operational ports on the card and sets attached devices offline.
Maintenance Analysis Procedures (MAPS) 3 a. Inform the customer the port will be blocked. Ensure the system administrator quiesces Fibre Channel frame traffic and sets attached devices offline. b. Block the port (Blocking and Unblocking Ports on page 4-27). c. Clean fiber-optic connectors (Cleaning Fiber-Optic Components on page 4-40). d. Unblock the port (Blocking and Unblocking Ports on page 4-27). e. Monitor port operation for approximately five minutes.
Maintenance Analysis Procedures (MAPS) 3 26 The attached device is causing the recurrent link incident. Inform the customer of the problem and have the system administrator: a. Inspect and verify operation of the attached device. b. Repair the attached device if a failure is indicated. c. Monitor port operation for approximately five minutes. Was the maintenance action successful? NO ↓ YES The product port is operational. Exit MAP. Contact the next level of support. Exit MAP.
Maintenance Analysis Procedures (MAPS) 3 MAP 0600: Fabric or ISL Problem Analysis This MAP describes fault isolation for fabric, interswitch link (ISL), fenced E_Port, and segmented E_Port problems. The failure indicator is an event code observed at the Event Log (EFCM Basic Edition or Element Manager interface). 1 Table 3-13 lists event codes, explanations, and MAP steps. Table 3-13 Event Code 3-48 MAP 600 Event Codes Explanation Action 010 Login Server unable to synchronize databases.
Maintenance Analysis Procedures (MAPS) 3 2 A minor error occurred that caused the Fabric Services database to be re-initialized to an empty state, and a disruptive fabric logout and login occurred for all attached devices. Indications are: • Event code 011 - The Login Server database failed cyclic redundancy check (CRC) validation. • Event code 021 - The Name Server database failed CRC validation. Devices resume operation after fabric login.
Maintenance Analysis Procedures (MAPS) 3 6 Fabric Controller software detected: • A fabric element with more than 32 ISLs (SAN management application Version 3.2 or earlier). • A fabric element with more than 128 ISLs (SAN management application Version 3.3 or later). Fibre Channel frames may be lost or directed in loops because of potential fabric routing problems.
Maintenance Analysis Procedures (MAPS) 3 Table 3-14 Byte 4 E_Port Segmentation Reasons and Actions (continued) Segmentation Reason Action 04 Build fabric protocol error. Go to step 11. 05 No principal switch. Go to step 13. 06 No response from attached switch (hello timeout). Go to step 14. 8 An E_Port segmented because the error detect time out value (E_D_TOV) or resource allocation time out value (R_A_TOV) is incompatible with the attached fabric element. a.
Maintenance Analysis Procedures (MAPS) 3 Was the maintenance action successful? NO ↓ YES The fabric, ISL, and product are operational. Exit MAP. Contact the next level of support. Exit MAP. 9 An E_Port segmented because two fabric elements had duplicate domain IDs. a. Determine the desired domain ID (1 through 31 inclusive) for each product. b. Inform the customer both products will be set offline. Ensure the system administrator quiesces Fibre Channel frame traffic and sets attached devices offline.
Maintenance Analysis Procedures (MAPS) 3 10 An E_Port segmented because two products had incompatible zoning configurations. An identical zone name is recognized in the active zone set for both products, but the zones contain different members. a. Determine the desired zone name change for one of the affected products. Zone names must conform to the following rules: — The name must be 64 characters or fewer in length. — The first character must be a letter (a through z), upper or lower case.
Maintenance Analysis Procedures (MAPS) 3 12 Reset the product (IML, IPL, or Reset the Director on page 4–38). Was the maintenance action successful? NO ↓ YES The fabric, ISL, and product are operational. Exit MAP. Perform a data collection and contact the next level of support. Exit MAP. 13 An E_Port segmented because no product in the fabric is capable of becoming the principal switch. a. Inform the customer the product will be set offline.
Maintenance Analysis Procedures (MAPS) 3 Was the maintenance action successful? NO YES ↓ The fabric, ISL, and product are operational. Exit MAP. Contact the next level of support. Exit MAP. 14 An E_Port segmented (operational product) because a response (hello timeout) to a verification check indicates an attached switch is not operational. a. Perform a data collection at the operational product and send the CD to support personnel for analysis.
Maintenance Analysis Procedures (MAPS) 3 17 An E_Port is fenced because of a protocol error. Depending on failure cause, additional information and event codes are available at the product or attached switch. Perform one of the following: • The E_Port is segmented and accompanied by primary event code 070. Go to step 7. • The fiber-optic cable is disconnected, the cable failed or is degraded, or the port optical transceiver failed.
Maintenance Analysis Procedures (MAPS) 3 — SAN management application - Refer to the SANavigator Software Release 4.2 User Manual (621-000013) or EFC Manager Software Release 8.7 User Manual (620-000170) for instructions. — Element Manager - Refer to the McDATA Intrepid 6140 and 6064 Directors Element Manager User Manual (620-000153) for instructions. b. Unblock the port (Blocking and Unblocking Ports on page 4–27).
Maintenance Analysis Procedures (MAPS) 3 • Event code 142 - OpenTrunking firmware detected an ISL with no transmission BB_Credit for a period of time that exceeded the configured low BB_Credit threshold. This results in downstream fabric congestion. No action is required for an isolated event or if the reporting ISL approaches 100% throughput. If the event persists, perform one of the following: • Relieve the congestion by adding parallel ISLs between the fabric elements reporting the problem.
Maintenance Analysis Procedures (MAPS) 3 Table 3-16 Fabric Merge Failure Reasons and Actions (continued) Bytes 8 - 11 Merge Failure Reason Action F0 Retry limit reached. Go to step 23. F1 Invalid response length. Go to step 23. F2 Invalid response code. Go to step 23. 23 A zone merge process failed during ISL initialization. The following list explains the reason: • Reason 01 - An invalid data length condition caused an error in a zone merge frame.
Maintenance Analysis Procedures (MAPS) 3 Obtain supplementary error code data for event code 150. At the Event Log, examine bytes 12 through 15 of event data that specify the error code. Record the error code. Perform a data collection and send the CD to support personnel for analysis. Contact the next level of support and report the event code, associated failure reason, and supplementary error code. Exit MAP.
4 Repair Information This chapter describes repair-related procedures for the Intrepid 6140 Director. The procedures are performed at the director, through storage area network (SAN) management application (SANavigator or EFCM), Intrepid 6064 Element Manager application, or EFCM Basic Edition interface. The following procedures are described: • Obtaining log information. • Obtaining port diagnostic information. • Performing loopback tests. • Blocking or unblocking ports. • Swapping ports.
Repair Information 4 Factory Defaults Table 4-1 lists the defaults for the passwords, and IP, subnet, and gateway addresses. Table 4-1 Factory-Set Defaults Item Procedural Notes Default Customer password password Maintenance password level-2 IP address 10.1.1.10 Subnet mask 255.0.0.0 Gateway address 0.0.0.0 NOTE: The screens in this manual may not match the screens on your server and workstation.
Repair Information 4 Obtaining Log Information The SAN management application, Element Manager application, and EFCM Basic Edition interface provide access to logs with information for administration, operation, and maintenance personnel. • Logs accessed through the SAN management application (SANavigator or EFCM). Fabric-log information: — Event Log. — Fabric Log. — Product Status Log. • Logs accessed through the Element Manager application. Director-log information. — Event Log. — Hardware Log.
Repair Information 4 Event Log The Event Log records simple network management protocol (SNMP) trap events, client-server communication errors, and other problems recorded by the SAN management application. Information provided is generally intended for use by third-level support personnel to fault isolate significant problems. The log describes: • Date/Time - The date and time the event occurred. • Event - An event number and brief description of the event.
Repair Information 4 • Network Address - The IP address or configured name of the director. This address or name corresponds to the address or name displayed under the product icon at the physical map. • Previous Status - The status of the director prior to the reported status change (Operational, Degraded, Failed, OutofBand Online, or Unknown). An Unknown status indicates the SAN management application cannot communicate with the director.
Repair Information 4 • Date/Time - The date and time the FRU was inserted or removed. • FRU - An acronym representing the FRU type. • Position - A number representing the FRU chassis position. The chassis (slot) position for a nonredundant FRU is 0. The chassis positions for redundant FRUs are 0 and 1. • Action - The action performed (Inserted or Removed). • Part Number - The part number of the inserted or removed FRU. • Serial Number - The serial number of the inserted or removed FRU.
Repair Information 4 • Port - The port number where the alert occurred. • Type - The type of alert: transmit (Tx) or receive (Rx). • Utilization % - The percent usage of traffic capacity. This setting constitutes the threshold value and is configured through the Configure Threshold Alerts dialog box. For example, a value of 25 means that threshold occurs when throughput reaches 25 percent of the port capacity.
Repair Information 4 • Direction - The Fibre Channel frame direction (In or Out). • Frame Header - 24-byte frame header (hexadecimal). • Length - The size of frame payload in bytes. • Payload - First 32 bytes of frame payload (hexadecimal). • SOF - The start of frame character (hexadecimal). • EOF - The end of frame character (hexadecimal). NOTE: Identical entries are recorded in the wrapping and non-wrapping logs. When the non-wrapping log fills, old records are overwritten.
Repair Information 4 • Error Code - The three-digit code that describes the event (Appendix A, Event Code Tables). • Severity - The severity of the event (Informational, Minor, Major, or Severe). • Event Data - Supplementary information (if available) in hexadecimal format (Appendix A, Event Code Tables). Link Incident Log The Link Incident Log records Fibre Channel link incident events and causes. The log describes: • Date/Time - The date and time the link incident occurred.
Repair Information 4 • Old Exit Port - The director port number (decimal) used for transmitting Fibre Channel traffic before the re-route action. • New Exit Port - The director port number (decimal) used for transmitting Fibre Channel traffic after the re-route action. Fabric Log The Fabric Log records the time and nature of changes made to a multiswitch fabric. The information is useful for isolating zoning or fabric-wide problems.
Repair Information 4 • EOF - The end of frame character (hexadecimal). • Payload Size - The size of frame payload in bytes. • Header - 24-byte frame header (hexadecimal). • Payload - The first 32 bytes of frame payload (hexadecimal). Obtaining Port Diagnostic Information Fibre Channel port diagnostic information can be obtained by: • Inspecting port LEDs at the port card faceplates or emulated port LEDs at the Element Manager Hardware View.
Repair Information 4 Table 4-2 Port Operational States (continued) Port State Green LED Amber LED Alert Symbol Description Link Incident Off Off Yellow Triangle A link incident occurred on the port. The alert symbol appears at the Port Card View, Port List View, and Hardware View. Link Reset Off Off Yellow Triangle The director and attached device are performing a link reset operation to recover the link connection. This is a transient state that should not persist.
Repair Information 4 Port List View To open the Port List View, click the Port List tab at any view (Figure 4-1). A row of information for each port appears. Figure 4-1 Port List View The view provides the following information: • Port # - The director port number. • FC Addr - The director logical port address (hexadecimal format). • Name - The user-defined name or description for the port. • Block Config - Indicates if a port is blocked or unblocked.
Repair Information 4 level indicators corresponding to 5% of maximum port throughput. If any activity is detected, at least one green bar appears. A red indicator on each bar graph (high-water mark) remains at the highest level reached since the port was set online.
Repair Information 4 Port Properties Dialog Box To open the Port Properties dialog box (Figure 4-2), double-click a port graphic at the Hardware View or a port row at the Port List View. Figure 4-2 Port Properties Dialog Box The dialog box provides the following information: NOTE: If the Open Trunking feature is installed, an additional item, Congested Threshold %, appears in the Port Properties dialog box. • Port Number - The director port number.
Repair Information 4 4-16 • Port WWN - The Fibre Channel WWN of the port. • Attached Port WWN - The Fibre Channel WWN of the device attached to the port. • Block Configuration - A user-configured state for the port (Blocked or Unblocked). • 10 - 100 km Configuration - The user-configured state for extended distance operation (On or Off). • Rx BB_Credits Configured - The user-defined number of receive BB_Credits allocated to the port.
Repair Information 4 • Zoning Enforcement - The zoning policy enforced (Hard Zoning, Soft Zoning, or N/A). Port Technology Dialog Box To open the Port Technology dialog box (Figure 4-3), right-click a port graphic at the Hardware View or a port row at the Port List View, then select Port Technology from the pop-up menu. Figure 4-3 Port Technology Dialog Box The dialog box provides the following information: • Port Number - The director port number.
Repair Information 4 Port List View To open the Port List View, select Port List from the Product menu at any view. As an example, the figure shows POM data in the lower panel (Figure 4-4). Figure 4-4 Port List View A row of information for each port appears. Each row consists of the following columns: 4-18 • Port - The director port number. • Name - The user-defined name or description for the port. • Block Configuration - Indicates if a port is blocked or unblocked.
Repair Information 4 Inspect Port Properties At the Port List View, click a physical port number listed in the Port column. Physical properties for the selected port appear in the lower panel of the view: • Port Number - The director port number. • Port Name - The user-defined name or description for the port. • Port Type - The user-defined port type (G_Port, F_Port, or E_Port). • Operating Speed - The port operating speed (Not Established, 1 Gbps, or 2 Gbps).
Repair Information 4 • Transceiver Type - The installed transceiver type (SFP, XFP, or Unknown). If the port has a digital diagnostics (DD) enabled optical transceiver installed, product firmware displays a table of reported temperature, voltage, current, transceiver power, and receiver power. Optical transceivers also provide vendor-specific threshold values for these parameters. Inspect Port Transceiver Technology At the Port List View, click the entry for a port in the Transceiver column.
Repair Information 4 • Error Statistics - These statistics include the number of link failures; synchronization and signal losses; discarded frames; invalid transmission words; primitive sequence, cyclic redundancy check (CRC), delimiter, and address identification errors; and short frames. • Class 2 Statistics - These statistics include the number of 4-byte words transmitted and received, and the number of Class 2 frames transmitted, received, busied, or rejected.
Repair Information 4 NOTE: At the start of the loopback test, the port or port card can be online, offline, blocked, or unblocked. NOTE: An optical transceiver (SFP or XFP) must be installed in the port during the test. A device can remain connected during the test. 2. At the Element Manager application, select Port Diagnostics from the Maintenance menu. The Port Diagnostics dialog box displays (Figure 4-5). 3.
Repair Information 4 8. When finished, click Cancel to close the Port Diagnostics dialog box. 9. Reset the port: a. At the Hardware View, right-click the port graphic. A pop-up menu appears. b. Select Reset Port. A message box displays, indicating a link reset will occur. c. Click OK. The port resets. 10. Notify the customer that the test is complete and the attached device can be set online.
Repair Information 4 c. A red progress bar (indicating percent completion) travels from left to right across the Completion Status field. 10. When the test completes, results appear as Port xx: Passed! or Port xx: Failed! in the message area of the dialog box. 11. When finished, click Cancel to close the Port Diagnostics dialog box. 12. Remove the loopback plug and reconnect the fiber-optic jumper cable from the device to the port. 13. Reset the port: a. At the Hardware View, right-click the port graphic.
Repair Information 4 Figure 4-6 Diagnostics View 3. Type the port number to be tested in the Targeted Port Number field. 4. At the Diagnostic Test list box, select the Internal Loopback option. 5. Click Start. The test begins and: a. The Diagnostics View changes to a Diagnostics - Executing View. b. The message Diagnostics Time Remaining: xx appears, where xx are the seconds remaining in the test. The test takes approximately 30 seconds. NOTE: Click Stop at any time to abort the loopback test. 6.
Repair Information 4 c. Click OK at the bottom of the page. The port resets and the message Your changes have been successfully activated. appears. 8. Notify the customer that the test is complete and the attached device can be set online. External Loopback Test (EFCM Basic Edition) To perform an external loopback at the EFCM Basic Edition interface: 1. Notify the customer that a disruptive external loopback test will be performed and that the attached device must be disconnected. 2.
Repair Information 4 b. For the tested port, click the check box in the Reset column. A check mark in the box indicates the port reset option is enabled. c. Click OK at the bottom of the page. The port resets and the message Your changes have been successfully activated. appears. 11. Notify the customer the test is complete and the device can be reconnected to the director and set online. Blocking and Unblocking Ports This section describes procedures to block or unblock director ports.
Repair Information 4 • A check mark appears adjacent to the Block Port or Block All Ports menu option. — To unblock a port or port card: Select the Block Port or Block All Ports menu option. Note the check mark in the box adjacent to the menu item, indicating the port or port card is blocked. A Warning dialog box displays. Click OK. The dialog box closes and the following occur to indicate the port is unblocked and online: • At the director, the green port (or ports) LED illuminates.
Repair Information 4 Figure 4-7 Basic Information View 2. Perform one of the following: — Click the check box for the selected port in the Blocked column to block the port or ports. A check mark in the box indicates the port is blocked. — Click the check box for the selected port in the Blocked column to remove the check mark and unblock the port or ports. A blank box indicates the port is unblocked. 3. Click OK at the bottom of the page to save and activate the change.
Repair Information 4 Figure 4-8 Swap Ports Dialog Box 2. Select the radio button associated with the product management style and enter the decimal port numbers (open systems style) or hexadecimal port addresses (FICON style) of the ports to be swapped. The FC Address fields update dynamically. 3. Click Next. The Instructions section of the dialog box indicates the ports will be blocked. 4. Notify the customer that a port swap will be performed.
Repair Information 4 Performing Channel Wrap Tests (FICON) A channel wrap test is a diagnostic procedure that checks host-to-director FICON link connectivity by returning the output of the host as input. The test is host-initiated, and transmits ECHO extended link service (ELS) command frames to a director port enabled for channel wrapping. The director port echoes the frames back to the host. To perform a channel wrap test for a director-attached host: 1.
Repair Information 4 Collecting Maintenance Data When director operational firmware detects a critical error or FRU failure, the director automatically copies the contents of dynamic random access memory (DRAM) to a dump area in FLASH memory on the active CTP card, then initiates a failover to the operational FRU. The director then transfers (through the Ethernet connection) the captured dump file from FLASH memory to the management server hard drive.
Repair Information 4 2. Remove the backup CD from the management server compact disk-rewritable (CD-RW) drive and insert a blank rewritable CD. 3. At the Save Data Collection dialog box, select the compact disc drive (D:\) from the Look in drop-down menu, type a descriptive name for the collected maintenance data in the File name field, then click Save. 4. The Data Collection dialog box displays with a progress bar that shows percent completion of the data collection process.
Repair Information 4 3. Insert a blank diskette in the floppy drive of the PC communicating with the EFCM Basic Edition interface. 4. At the Save As dialog box, select the floppy drive (A:\) from the Save in drop-down menu, type a descriptive name for the zipped (.zip) dump file in the File name field, and click Save. 5. A Download dialog box displays, showing the estimated time remaining to complete the download process. When finished, the dialog box changes to a Download complete dialog box. 6.
Repair Information 4 2. The director powers on and performs power-on self-tests (POSTs). During POSTs: — Amber LEDs on both CTP cards and all port cards illuminate momentarily. — Green LED on each CTP card (active and backup) and each port card illuminate as the card is tested. — Green LEDs associated with Fibre Channel ports sequentially illuminate as the ports are tested. 3.
Repair Information 4 4. If servicing the director, disconnect power cord(s) from the input AC module at the bottom rear of the director. This step is not required when performing a power cycle. Setting the Director Online or Offline This section describes procedures to set the director online or offline. These operating states are described as: • Online - When the director is set online, an attached device can log in to the director if the port is not blocked.
Repair Information 4 Figure 4-11 Set Online State Dialog Box Set Online or Offline (EFCM Basic Edition) To set the director online or offline from the EFCM Basic Edition interface: 1. At the EFCM Basic Edition interface, select Switch from the Maintenance menu at any view. The Switch View displays (Figure 4-12). 2. Perform one of the following: — If the director is offline, click the green Activate button adjacent to the Current Online State: field.
Repair Information 4 IML, IPL, or Reset the Director An IML or reset is performed at the CTP front panel using the IML or the RESET button. An IPL is performed through the Element Manager application. The EFCM Basic Edition interface does not provide an IML, IPL, or director reset function. ATTENTION! A reset should only be performed if a CTP card failure is indicated. Do not reset the director unless directed to do so by a procedural step or the next level of support.
Repair Information 4 — The status bar at the bottom of the window displays a grey square, indicating director status is unknown. — Illustrated FRUs disappear, and appear again as the connection is re-established. IPL the Director (Element Manager Application) To IPL the director from the Element Manager application: 1. At the Element Manager application, select the IPL option from the Maintenance menu. An Information dialog box displays. 2. Click Yes to IPL the director.
Repair Information 4 — The director-to-management server Ethernet link drops momentarily and the following occur at the Hardware View: • As the network connection drops, the Intrepid 6140 Status table turns yellow, the Status field displays No Link, and the State field displays Link Timeout. • The status bar at the bottom of the window displays a grey square, indicating director status is unknown. • Illustrated FRUs disappear, and appear again as the connection is re-established.
Repair Information 4 — Hold the duster upright and keep the air nozzle approximately 50 millimeters (two inches) from the end of the component. — Blow compressed air or HFC-134a gas on the surfaces and end of the connector for approximately five seconds. Figure 4-13 Clean Fiber-Optic Components 3. Gently wipe the end-face and other surfaces of the connector with an alcohol pad (part B of Figure 4-13). Ensure the pad makes full contact with the surface to be cleaned.
Repair Information 4 • Downloading firmware and software versions to the director from the EFCM Basic Edition Application. Download Firmware and Software from Filecenter The firmware version shipped with the director is provided on the System Version XX.YY.ZZ CD-ROM. The SAN management application (software) shipped with the product is provided on the EFC Management Applications CD-ROM. Subsequent (upgrade) firmware and software versions are provided to customers through the McDATA Filecenter.
Repair Information 4 3. Type the user name and password (assigned and registered while performing Task 24: Register with the McDATA Filecenter on page 2-75) and click Login. The Welcome page displays. 4. Select (click) Documents at the top of the page. The Search / New Documents / By Category page displays. 5. Select (highlight) the desired option (firmware or software) from the list box and click Search. The Documents Match page displays with a list of firmware or software available for download. 6.
Repair Information 4 Download Firmware and Software to Director (Element Manger Application) To download a firmware and software version to the director from the Element Manager application: NOTE: When downloading a firmware version, follow all procedural information contained in release notes or EC instructions that accompany the firmware version. This information supplements information provided in this general procedure. 1.
Repair Information 4 7. The new firmware version and associated description appear in the Firmware Library dialog box. 8. Select the firmware version to be downloaded and click Send. The send function verifies existence of certain director conditions before the download begins. If an error occurs, a message displays indicating the problem must be fixed before firmware is downloaded. Conditions that terminate the process include: — A redundant CTP card failure.
Repair Information 4 Download Firmware and Software to Director (EFCM Basic Edition) To download a firmware and software version to the director from the EFCM Basic Edition interface: NOTE: When downloading a firmware version, follow all procedural information contained in release notes or EC instructions that accompany the firmware version. This information supplements information provided in this general procedure. 1.
Repair Information 4 5. Click OK to download the firmware to the director. The download takes several minutes, during which the browser is unavailable. 6. When the process completes, the message "Firmware successfully received and verified. Your browser connection will be unavailable until unit restart is complete" displays. 7. After verification, the director performs an IPL that takes approximately 30 seconds.
Repair Information 4 — Ensure the desired software version is obtained from the Filecenter and resident on the server hard drive (Downloading Director Firmware and Software on page 4-41). 2. At the server Windows desktop, click Start at the left side of the task bar, then select the Run option. The Run dialog box displays. 3. In the Open field at the Run dialog box, type: — C:\mcdataServerInstall.exe to install from the server hard drive. — D:\mcdataServerInstall.
Repair Information 4 b. Select the Restart option from the list box and click OK. The server powers down and restarts. During the reboot process the LAN connection between the server and browser-capable PC drops momentarily, and the TightVNC viewer displays a network error. c. After the server reboots, click Login again. The VNC Authentication screen displays. d. Type the default password and click OK. The Welcome to Windows dialog box displays. NOTE: The default TightVNC viewer password is password. e.
Repair Information 4 Managing Configuration Data The Element Manager and the EFCM Basic Edition applications provide options to: • Back up and restore the configuration file stored in NV-RAM on the CTP cards. • Reset the configuration file to factory defaults. ATTENTION! The director must be set offline prior to restoring or resetting the configuration file. Back Up Configuration (Element Manager Application) To back up the configuration file to the management server: 1.
Repair Information 4 2. Set the director offline (Setting the Director Online or Offline on page 4-36). 3. At the Element Manager application, select Backup & Restore Configuration from the Maintenance menu. The Backup and Restore Configuration dialog box displays (Figure 4-18). 4. Click Restore. A Warning dialog box displays, indicating the existing configuration file is to be overwritten. 5. Click Yes. A Restore dialog box displays, indicating the restore is in progress. 6.
Repair Information 4 5. Click Reset to start the reset and close the dialog box. 6. The IP address resets to the defaults of 10.1.1.10. — If the configured IP address (prior to reset) was the same as the default, the director-to-management server Ethernet link is not affected and the procedure is complete. — If the configured IP address (prior to reset) was not the same as the default, the director-to-management server Ethernet link drops and server communication is lost. Continue to the next step. 7.
Repair Information 4 Figure 4-21 Address Properties Dialog Box e. Type 10.1.1.10 in the IP Address field and click OK. Entries at the Discover Setup dialog box reflect the new IP address. f. At the Discover Setup dialog box, click OK. Director-tomanagement server communication is restored and the procedure is complete. 8. Change the director IP address and restart the management server session as follows: a.
Repair Information 4 Back Up Configuration (EFCM Basic Edition) To back up the director configuration file to the PC communicating with the EFCM Basic Edition interface: 1. Select Backup Configuration from the Maintenance menu at any view. The Backup Configuration View displays (Figure 4-22). Figure 4-22 Backup Configuration View 2. Right-click the Configuration file link to open a list of menu options. Select the Save Target As menu option. The Save As dialog box displays. 3.
Repair Information 4 3. Select Restore Configuration from the Maintenance menu at any view. The Restore Configuration View displays (Figure 4-23). Figure 4-23 Restore Configuration View 4. At the Download Configuration file from field, select the file from the PC hard drive using the Browse button or type the filename. 5. Click Send and Load Configuration. A message box displays, indicating any browser operation will terminate the configuration download. 6. Click OK to download the configuration.
Repair Information 4 5. Click OK to reset the configuration. The message "Your changes have been successfully activated." appears. 6. The IP address resets to the default of 10.1.1.10. — If the configured IP address (prior to reset) was the same as the default, the browser-to-director Internet connection is not affected and the procedure is complete.
5 Removal and Replacement Procedures (RRPs) This chapter describes removal and replacement procedures (RRPs) used by authorized service representatives for all Intrepid 6064 Director field-replaceable units (FRUs). Do not perform a procedure in this chapter until a failure is isolated to a FRU. If fault isolation was not performed, go to Chapter 3, Maintenance Analysis Procedures (MAPS). Factory Defaults Table 5-1 lists the defaults for the passwords, and IP, subnet, and gateway addresses.
Removal and Replacement Procedures (RRPs) 5 Procedural Notes NOTE: The screens in this manual may not match the screens on your server and workstation. The title bars have been removed and the fields may contain data that does not match the data seen on your system. The following procedural notes are referenced as applicable. The notes do not necessarily apply to all procedures in the chapter. 1.
Removal and Replacement Procedures (RRPs) 5 Removing and Replacing FRUs This section describes procedures to remove and replace director FRUs, along with a list of tools required to perform each procedure. In addition, the section provides: • ESD information • A list of concurrent FRUs. Concurrent FRUs can be removed and replaced while the director is powered on and operational. • A list of nonconcurrent FRUs. Nonconcurrent FRUs can only be removed and replaced after the director is powered off.
Removal and Replacement Procedures (RRPs) 5 Figure 5-1 ESD Grounding Point (Front) The ESD grounding point for the rear of the chassis is located at the bottom center, directly below the maintenance port (Figure 5-2). Touch the chassis once before performing any maintenance action, and once each minute while removing or replacing FRUs.
Removal and Replacement Procedures (RRPs) 5 Concurrent FRUs Table 5-2 Table 5-2 lists the concurrent FRUs. Concurrent FRUs are removed and replaced while the director is powered on and operational. The table also lists ESD precautions (yes or no) for each FRU, and references the page number of the removal and replacement procedure.
Removal and Replacement Procedures (RRPs) 5 RRP: Cable Management Assembly Use the following procedures to remove or replace the cable management assembly at the front of the director. A list of tools required is provided. Tools Required Removal A door key with 5/16-inch socket (provided with the FC-512 Fabricenter equipment cabinet) is required to perform these procedures. To remove the cable management assembly: 1. If the director is installed in a stand-alone configuration, go to step 2.
Removal and Replacement Procedures (RRPs) 5 . Figure 5-3 Replacement Cable Management Assembly Removal and Replacement To replace the cable management assembly: 1. Position the cable management assembly at the front of the director chassis (Figure 5-3). 2. Disengage both captive pins by pulling them inward, then push the assembly toward the card cage area. 3. Release the captive pins so they engage in the chassis anchor points. 4.
Removal and Replacement Procedures (RRPs) 5 RRP: CTP2 Card Use the following procedures to remove or replace a CTP2 card (two cards in the director) with the backup CTP2 card operational. A list of tools required is provided. ATTENTION! Do not remove and replace a CTP2 card if the backup CTP2 card is not fully operational and director power is on. The director IP address, configuration data, and other operating parameters will be lost.
Removal and Replacement Procedures (RRPs) 5 5. The CTP2 card is secured to the director chassis with two captive Allen screws. The bottom screw is spring-loaded and locks the CTP2 card in place. The top screw cams the CTP2 card into and out of the backplane. ATTENTION! The torque tool supplied with the Intrepid 6064 Director is designed to tighten director logic cards and is set to release at a torque value of six inch-pounds.
Removal and Replacement Procedures (RRPs) 5 1. Wait approximately 20 seconds after removal of the failed CTP2 card to begin this replacement procedure. 2. Remove the replacement card from its protective anti-static bag. 3. Hold the card by its stiffener and insert it in the chassis card track (Figure 5-4). The label identifying the card should be at the top. Verify the card is aligned in the card tracks, then slide it forward until it makes contact with the backplane. 4. Secure the CTP2 card: a.
Removal and Replacement Procedures (RRPs) 5 — Do not reinstall the failed replacement CTP2 card because this can corrupt director firmware. Obtain a new CTP2 card and perform this replacement procedure. 6. Verify that synchronization is complete by viewing the Event log. 7. Connect the Ethernet LAN cable to the RJ-45 connector on the faceplate of the replacement CTP2 card. 8. Disconnect the ESD wrist strap from the director chassis and your wrist. 9.
Removal and Replacement Procedures (RRPs) 5 13. If the customer requests the replacement CTP2 card be set as the active card, perform a FRU switchover. At the Hardware View, right-click the graphic representing the replacement card to open a menu, then select Switchover. 14. Perform one of the following to clear the system error (ERR) LED: — If at the management server, open the Hardware View and: a. Right-click the front panel bezel graphic (away from a FRU) to open a menu. b.
Removal and Replacement Procedures (RRPs) 5 RRP: Port Module Card (UPM) Use the following procedures to remove or replace a UPM card. A list of tools required is provided. Tools Required Removal The following tools are required to perform these procedures. • Door key with 5/16-inch socket (provided with the FC-512 Fabricenter equipment cabinet). • ESD grounding cable and wrist strap. • Torque tool and hex adapter (provided with the director).
Removal and Replacement Procedures (RRPs) 5 4. Identify the defective port card from the amber LED on the card or failure information at the management server Hardware View. 5. Block communication to the defective port card (Downloading Director Firmware and Software on page 4-41). 6. Disconnect the fiber-optic jumper cable from each port on the defective card as follows. Repeat this step for all four ports. a. Pull the keyed LC connector free from the port optical transceiver. b.
Removal and Replacement Procedures (RRPs) 5 b. Insert the torque tool into the cam Allen screw at the top of the card (Figure 5-5). To unseat the port card and cam it out of the backplane, turn the screw counterclockwise until the tool turns freely. 8. Pull the port card from its card track and remove it from the director chassis. Place the card in an anti-static bag to provide ESD protection. Figure 5-5 Replacement UPM Card Removal and Replacement To replace a UPM card: 1.
Removal and Replacement Procedures (RRPs) 5 b. Insert the torque tool into the locking Allen screw at the bottom of the card. Turn the torque tool clockwise until you feel it release and hear a clicking sound. As the screw turns clockwise, the card locks into place. c. Verify the card stiffener is flush with the front of the card cage and even with other director logic cards. 4. Perform an external loopback test for all ports on the replacement port card (Performing Loopback Tests on page 4-21).
Removal and Replacement Procedures (RRPs) 5 b. Verify port card information (FRU name, position, and state) is correct. If a problem is indicated, go to Chapter 3, Maintenance Analysis Procedures (MAPS) to isolate the problem. 10. Restore communication to the replacement port card and set the card online as directed by the customer (Downloading Director Firmware and Software on page 4-41). Inform the customer the port card is available for use. 11.
Removal and Replacement Procedures (RRPs) 5 RRP: Optical Transceiver (SFP) Use the following procedures to remove or replace an SFP optical transceiver from a UPM card. A list of tools required is provided. Tools Required Removal The following tools are required to perform these procedures. • Door key with 5/16-inch socket (provided with the FC-512 Fabricenter equipment cabinet). • ESD grounding cable and wrist strap. • Fiber-optic protective plug (provided with the director).
Removal and Replacement Procedures (RRPs) 5 b. Place a protective cap over the cable connector. 7. Depending on the manufacturer, the optical transceiver may have a locking mechanism to secure the transceiver in the port receptacle, or the transceiver may have a pull tab to assist in removal. a. If required, disengage the locking mechanism (usually at the left side of the transceiver) by squeezing the mechanism or pushing it toward the port receptacle. b.
Removal and Replacement Procedures (RRPs) 5 4. Reconnect the fiber-optic jumper cable: a. Remove the protective cap from the cable connector and the protective plug from the port optical transceiver. Store the cap and plug in a suitable location for safekeeping. b. Clean the cable and port connectors (Cleaning Fiber-Optic Components on page 4-40). c. Insert the keyed LC cable connector into port optical transceiver. 5. Disconnect the ESD wrist strap from the director chassis and your wrist. 6.
Removal and Replacement Procedures (RRPs) 5 — If at the management server, open the Hardware View and: a. Right-click the front panel bezel graphic (away from a FRU) to open a menu. b. Click the Clear System Error Light menu selection. — If at a web browser connected to the EFCM Basic Edition interface: a. Click the Switch tab at the Operations panel. The Operations panel opens with the Switch page displayed. b. Click the Sys Err Light tab. The Switch page displays with the Sys Err Light tab selected.
Removal and Replacement Procedures (RRPs) 5 RRP: Filler Blank (UPM) Use the following procedures to remove or replace a UPM filler blank. Filler blanks cover and protect unused port card slots in the director chassis. A list of tools required is provided. Tools Required Removal The following tools are required to perform these procedures. • Door key with 5/16-inch socket (provided with the FC-512 Fabricenter equipment cabinet). • Torque tool and hex adapter (provided with the director).
Removal and Replacement Procedures (RRPs) 5 Figure 5-7 Replacement Filler Blank Removal and Replacement To replace a filler blank: 1. Remove the filler blank from its packaging. 2. Hold the filler blank by its stiffener and insert it in the chassis card track (Figure 5-7). 3. To secure the filler blank, sequentially insert the torque tool into each locking Allen screw. Turn each screw clockwise until you feel the torque tool release and hear a clicking sound.
Removal and Replacement Procedures (RRPs) 5 RRP: Power Supply Use the following procedures to remove or replace a power supply. A list of tools required is provided. Tools Required Removal The following tools are required to perform these procedures. • Door key with 5/16-inch socket (provided with the FC-512 Fabricenter equipment cabinet). • ESD grounding cable and wrist strap. To remove a power supply: 1. If the director is installed in a stand-alone configuration, go to step 2.
Removal and Replacement Procedures (RRPs) 5 7. Pull the power supply from the director (Figure 5-8, part C). Support the power supply with one hand. 8. Place the power supply in an anti-static bag to provide ESD protection. Figure 5-8 Replacement Power Supply Removal and Replacement To replace a power supply: 1. Remove the replacement power supply from its protective anti-static bag. 2. Inspect the rear of the power supply for bent or broken connector pins that may have been damaged during shipping.
Removal and Replacement Procedures (RRPs) 5 b. Push the cam lever in and to the left to cam the power supply into the director chassis. Ensure the locking pin is engaged in the cam lever. 4. Disconnect the ESD wrist strap from the director chassis and your wrist. 5. Inspect the power supply to ensure the green PWR OK LED is illuminated and all amber LEDs are extinguished. If a problem is indicated, go to Chapter 3, Maintenance Analysis Procedures (MAPS) to isolate the problem. 6.
Removal and Replacement Procedures (RRPs) 5 a. Click the Switch tab at the Operations panel. The Operations panel opens with the Switch page displayed. b. Click the Sys Err Light tab. The Switch page displays with the Sys Err Light tab selected. A System Error Light is ON message displays on the page. c. Click Clear Light. 11. If necessary, close and lock the equipment cabinet door.
Removal and Replacement Procedures (RRPs) 5 RRP: RFI Shield Use the following procedures to remove or replace the rear RFI shield. A list of tools required is provided. Tools Required Removal The following tools are required to perform these procedures. • Door key with 5/16-inch socket (provided with the FC-512 Fabricenter equipment cabinet). • Standard flat-tip screwdriver. To remove the RFI shield: 1.
Removal and Replacement Procedures (RRPs) 5 RRP: SBAR Assembly Use the following procedures to remove or replace an SBAR assembly (two assemblies in the director) with the backup SBAR assembly operational. A list of tools required is provided. Tools Required Removal The following tools are required to perform these procedures. • Door key with 5/16-inch socket (provided with the FC-512 Fabricenter equipment cabinet). • Standard flat-tip screwdriver. • ESD grounding cable and wrist strap.
Removal and Replacement Procedures (RRPs) 5 5. The SBAR assembly is secured to the director backplane with two brass Allen screws. Both screws cam the assembly into and out of the backplane. Disconnect the SBAR assembly from the director backplane: ATTENTION! The torque tool supplied with the Intrepid 6064 Director is designed to tighten director logic cards and is set to release at a torque value of six inch-pounds. Do not use an Allen wrench or torque tool designed for use with another McDATA product.
Removal and Replacement Procedures (RRPs) 5 1. Remove the replacement SBAR assembly from its protective anti-static bag. 2. Inspect the printed wiring assembly (PWA) side of the SBAR assembly for bent or broken connector pins that may have been damaged during shipping. If any pins are damaged, obtain a new assembly. 3. Orient the SBAR assembly (Figure 5-10). Insert the assembly into the director chassis guide, then push the assembly toward the backplane to engage the connector pins. 4.
Removal and Replacement Procedures (RRPs) 5 8. Perform one of the following to verify SBAR operation: — If at the management server, open the Hardware View and observe the SBAR graphic to ensure no alert symbols appear that indicate a failure (yellow triangle or red diamond). If a problem is indicated, go to Chapter 3, Maintenance Analysis Procedures (MAPS) to isolate the problem.
Removal and Replacement Procedures (RRPs) 5 RRP: Fan Module Use the following procedures to remove or replace a fan module. A list of tools required is provided. Tools Required Removal The following tools are required to perform these procedures. • Door key with 5/16-inch socket (provided with the FC-512 Fabricenter equipment cabinet). • Standard flat-tip screwdriver. • ESD grounding cable and wrist strap. To remove a fan module: 1.
Removal and Replacement Procedures (RRPs) 5 Figure 5-11 Fan Module Removal and Replacement 6. Using the rear of the fan module as a handle, pull the module from the director. Support the fan module with one hand. ATTENTION! Do not remove a fan module unless the replacement module is available. Operation of the director with only one fan module for an extended period may cause one or more thermal sensors to post event codes. 7. Place the fan module in an anti-static bag to provide ESD protection.
Removal and Replacement Procedures (RRPs) 5 6. Inspect the fan module to ensure the amber LED is extinguished. If the LED is illuminated, go to Chapter 3, Maintenance Analysis Procedures (MAPS) to isolate the problem. 7. At the management server or at a web browser connected to the EFCM Basic Edition interface, inspect the Event Log. Ensure an event code 321 (fan FRU inserted) appears in the log.
Removal and Replacement Procedures (RRPs) 5 12. If necessary, close and lock the equipment cabinet door.
Removal and Replacement Procedures (RRPs) 5 RRP: Power Module Assembly Use the following procedures to remove or replace the power module assembly. A list of tools required is provided. Tools Required Removal The following tools are required to perform these procedures. • Door key with 5/16-inch socket (provided with the FC-512 Fabricenter equipment cabinet). • Standard flat-tip screwdriver. • Standard cross-tip (Phillips) screwdriver. • ESD grounding cable and wrist strap.
Removal and Replacement Procedures (RRPs) 5 ATTENTION! To avoid causing machine errors or damage while working on the director, follow ESD procedures by connecting a grounding cable to an approved bench grounding point and wearing an ESD wrist strap. 5. Unseat and disconnect (but do not remove) both power supplies (RRP: Power Supply on page 5-24). 6. Remove the RFI shield (RRP: RFI Shield on page 5-28). 7. Remove both SBAR assemblies (RRP: SBAR Assembly on page 5-29). 8.
Removal and Replacement Procedures (RRPs) 5 2. Inspect the PWA side of the power module assembly for bent or broken connector pins that may have been damaged during shipping. If any pins are damaged, obtain a new assembly. 3. Position the power module assembly at the rear of the director chassis (Figure 5-12). Push the module toward the backplane to engage the connector pins. Support the fan module with one hand when performing this step. 4.
Removal and Replacement Procedures (RRPs) 5 — If at the management server, open the Hardware View and: a. Right-click the front panel bezel graphic (away from a FRU) to open a menu. b. Click the Clear System Error Light menu selection. — If at a web browser connected to the EFCM Basic Edition interface: a. Click the Switch tab at the Operations panel. The Operations panel opens with the Switch page displayed. b. Click the Sys Err Light tab. The Switch page displays with the Sys Err Light tab selected.
Removal and Replacement Procedures (RRPs) 5 RRP: Backplane Use the following procedures to remove or replace the backplane. A list of tools required is provided. Tools Required The following tools are required to perform these procedures. • Door key with 5/16-inch socket (provided with the FC-512 Fabricenter equipment cabinet). • Torque tool and hex adapter (provided with the director). • Standard flat-tip screwdriver. • Standard cross-tip (Phillips) screwdriver.
Removal and Replacement Procedures (RRPs) 5 — If the director is installed in a McDATA-supplied FC-512 Fabricenter equipment cabinet, insert the 5/16” door tool into the socket hole at the right top of the front door. Turn the tool counter-clockwise to unlock and open the door. Repeat this step to open the rear door. — If the director is installed in a customer-supplied equipment cabinet, unlock and open the cabinet front door as directed by the customer representative.
Removal and Replacement Procedures (RRPs) 5 10. Remove both fan modules (RRP: Fan Module on page 5-33). 11. Remove both SBAR assemblies (RRP: SBAR Assembly on page 5-29). 12. Remove the power module assembly (RRP: Power Module Assembly on page 5-37). 13. The backplane is secured to the director chassis with 11 panhead Phillips screws (Figure 5-13). Figure 5-13 Backplane Removal and Replacement Remove the backplane: a.
Removal and Replacement Procedures (RRPs) 5 Replacement To replace the backplane and all FRUs disconnected from the backplane: 1. Replace the backplane: a. Remove the replacement backplane from its protective anti-static bag. Inspect the backplane PWA to ensure no connector pins are damaged. b. Align the guide pins on the back of the backplane with the alignment holes in the director chassis (Figure 5-13). c.
Removal and Replacement Procedures (RRPs) 5 d. Verify the card stiffener is flush with the front of the card cage and even with other director logic cards. 8. Disconnect the ESD wrist strap from the director chassis and your wrist. 9. Power on the director (Power-On Procedure on page 4-34). 10. Verify that POSTs complete and the green power LED on the front bezel, green LED on the active CTP2 card, and green PWR OK LEDs on both power supplies remain illuminated.
Removal and Replacement Procedures (RRPs) 5 Figure 5-14 Connection Description Dialog Box f. Type Intrepid 6064 in the Name field and click OK. The Connect To dialog box displays (Figure 5-15). Figure 5-15 Connect To Dialog Box g. Ensure the Connect using field displays COM1 or COM2 (depending on the serial communication port connection to the director), and click OK. The COMn dialog box displays where n is 1 or 2 (Figure 5-16).
Removal and Replacement Procedures (RRPs) 5 Figure 5-16 COMn Dialog Box h. Configure the Port Settings parameters: • Bits per second - 57600. • Data bits - 8. • Parity - None. • Stop bits - 1. • Flow control - Hardware. When the parameters are set, click OK. The Intrepid 6064 - HyperTerminal dialog box displays. i. At the > prompt, type the maintenance-level password (the default is level-2) and press Enter. The password is case sensitive.
Removal and Replacement Procedures (RRPs) 5 Figure 5-17 HyperTerminal Dialog Box l. Click Yes (Figure 5-18). Figure 5-18 HyperTerminal Dialog Box m. Click No to exit and close the HyperTerminal application. n. Power off the maintenance terminal: • Click Start at the left side of the Windows 2000 task bar. The Windows 2000 Workstation menu displays. • At the Windows 2000 Workstation menu, select Shut Down. The Shut Down Windows dialog box appears.
Removal and Replacement Procedures (RRPs) 5 a. Right-click the front panel bezel graphic (away from a FRU) to open a menu. b. Click the Clear System Error Light menu selection. — If at a web browser connected to the EFCM Basic Edition interface: a. Click the Switch tab at the Operations panel. The Operations panel opens with the Switch page displayed. b. Click the Sys Err Light tab. The Switch page displays with the Sys Err Light tab selected. A System Error Light is ON message displays on the page. c.
Removal and Replacement Procedures (RRPs) 5 5-50 Intrepid® 6064 Director Installation and Service Manual
6 Illustrated Parts Breakdown This chapter provides an illustrated parts breakdown for all Intrepid 6064 Director field-replaceable units (FRUs) and parts. Exploded-view assembly drawings are provided for: • Front-accessible FRUs. • Rear-accessible FRUs. • Miscellaneous parts. • Power cords and receptacles. Exploded-view illustrations portray the director disassembly sequence for clarity. Illustrated FRUs and parts are numerically keyed to associated parts lists.
Illustrated Parts Breakdown 6 Front-Accessible FRUs Figure 6-1 illustrates the front-accessible FRUs and Table 6-1 is the parts list. The table includes reference numbers to Figure 6-1, part numbers, descriptions, and quantities.
Illustrated Parts Breakdown 6 Table 6-1 Front-Accessible FRU Parts List Ref. Part Number 6-1-1 Reference -2 Description Qty.
Illustrated Parts Breakdown 6 Rear-Accessible FRUs Figure 6-2 illustrates the rear-accessible FRUs and Table 6-2 is the parts list. The table includes reference numbers to Figure 6-2, part numbers, descriptions, and quantities.
Illustrated Parts Breakdown 6 Table 6-2 Rear-Accessible FRU Parts List Ref. Part Number Description Qty.
Illustrated Parts Breakdown 6 Miscellaneous Parts Figure 6-3 illustrates the miscellaneous parts, and Table 6-3 is the parts list. The table includes reference numbers to Figure 6-3, part numbers, descriptions, and quantities.
Illustrated Parts Breakdown 6 Table 6-3 Miscellaneous Parts Ref. Part Number Description Qty. 6-1 002-002317-000 Torque driver with 5/32 in. bit 1 -2 803-000057-000 Loopback plug, LC, MM (50/125) (#1148) 1 -2 803-000057-001 Loopback plug, LC, SM (9/125) (blue) (#1149) 1 -3 801-000039-000 Null modem cable, DB9F-DB9F 1 -4 801-000035-010 Ethernet cable, 10 ft.
Illustrated Parts Breakdown 6 Power Cords and Receptacles Figure 6-4 illustrates the optional power cords and receptacles and Table 6-4 is the parts list. The table includes reference numbers to Figure 6-4, feature numbers, and descriptions.
Illustrated Parts Breakdown 6 Table 6-4 Power Cord and Receptacle List Ref. Part Number Description Feature -1 806-000001-000 Power cord, AC, North America NEMA 5-15P straight, 125 volts, 10 amps, 3.0 meters Receptacle: NEMA 5-15R 1010 -2 806-000004-001 Power cord, AC, United Kingdom BS 1363 right angle, 250 volts, 10 amps, 2.8 meters Receptacle: BS 1363 1012 -3 806-000005-001 Power cord, AC, European Community CEE 7/7 straight, 250 volts, 10 amps, 2.
Illustrated Parts Breakdown 6 Table 6-4 6-10 Power Cord and Receptacle List (continued) Ref. Part Number Description -12 806-000040-000 Power cord, AC, United States (Chicago) NEMA L6-15P straight, twist-lock, 250 volts, 10 amps, 1.8 meters Receptacle: NEMA L6-15R 1028 -13 806-000042-000 Power cord, AC, North America NEMA L6-15P straight, twist-lock, 250 volts, 10 amps, 2.
A Event Code Tables An event is an occurrence (state change, problem detection, or problem correction) that requires user attention or that should be reported to a system administrator or service representative. An event usually indicates a director operational state transition, but may also indicate an impending state change (threshold violation). An event may also provide information only, and not indicate an operational state change. Events are reported as event codes.
Event Code Tables A In addition to numerical event codes, the tables in this appendix also provide a: • Message - A brief text string that describes the event. • Severity - A severity level that indicates event criticality as follows: — Informational. — Minor. — Major. — Severe (not operational). A-2 • Explanation - An explanation of what caused the event. • Action - The recommended course of action (if any) to resolve the problem.
Event Code Tables A System Events (000 through 199) Event Code: 001 Message: System power-down. Severity: Informational. Explanation: The director was powered off or disconnected from the facility AC power source. The event code is distributed the next time the director powers on, but the date and time of the code reflect the power-off time. Action: No action required. Event Data: No supplementary data included with the event.
Event Code Tables A Event Code: 011 Message: Login Server database invalid. Severity: Minor. Explanation: Following a CTP card failover or replacement, initial machine load (IML), or firmware download, the Login Server database failed its cyclic redundancy check (CRC) validation. All fabric services databases are initialized to an empty state, resulting in an implicit fabric logout of all attached devices. Action: Perform the data collection procedure and return the CD to McDATA support personnel.
Event Code Tables A Event Code: 021 Message: Name Server database invalid. Severity: Minor. Explanation: Following a CTP card failover or replacement, IML, or firmware download, the Name Server database failed its CRC validation. All fabric services databases are initialized to an empty, state resulting in an implicit fabric logout of all attached devices. Action: Perform the data collection procedure and return the CD to McDATA support personnel.
Event Code Tables A Event Code: 050 Message: Management server unable to synchronize databases. Severity: Minor. Explanation: Following a CTP card reset or replacement, the management server attempted to acquire an up-to-date copy of its databases from the other CTP card, but failed. All management services databases are initialized to an empty state, resulting in an implicit logout of all devices logged in to the management server.
Event Code Tables A Event Code: 052 Message: Management Server internal error. Severity: Informational. Explanation: An internal operating error was detected by the management server application. Action: Management server application internal error: Perform the data collection procedure and return the CD to McDATA support personnel. Event Data: Supplementary data consists of reporting tasks of type eMST_SB2, with component_id eMSCID_SB2_CHPGM.
Event Code Tables A Event Code: 061 Message: Fabric controller database invalid. Severity: Minor. Explanation: Following a CTP card failover or replacement, IML, or firmware download, the fabric controller database failed its CRC validation. All fabric controller databases are initialized to an empty state, resulting in a momentary loss of interswitch communication capability. Action: Perform the data collection procedure and return the CD to McDATA support personnel.
Event Code Tables A Event Code: 063 Message: Remote switch has too many ISLs. Severity: Major. Explanation: The fabric element (director or switch) whose domain ID is indicated in the event data has too many ISLs attached, and that element is unreachable from this director. Element Manager application Version 3.2 and earlier supports up to 32 ISLs. Element Manager application Version 3.3 and later supports up to 128 ISLs.
Event Code Tables A Event Code: 070 Message: E_Port is segmented. Severity: Informational. Explanation: A director E_Port recognized an incompatibility with an attached fabric element (director or switch), preventing the director from participating in the fabric. A segmented port does not transmit Class 2 or Class 3 traffic (data from attached devices), but transmits Class F traffic (management and control data from the attached director or switch).
Event Code Tables A Event Code: 071 Message: Switch is isolated. Severity: Informational. Explanation: The director is isolated from other fabric elements (directors or switches). This event code is accompanied by one or more 070 event codes. Refer to the event data for the segmentation reason. Action: Action depends on the segmentation reason specified in the event data. Event Data: The first byte of event data (byte 0) specifies the E_Port number.
Event Code Tables A Event Code: 072 Message: E_Port connected to unsupported switch. Severity: Informational. Explanation: The director is attached (through an ISL) to an incompatible fabric element (director or switch). Action: Disconnect the ISL. Event Data: No supplementary data included with this event.
Event Code Tables A Event Code: 074 Message: ILS frame delivery error threshold exceeded. Severity: Informational. Explanation: Fabric controller frame delivery errors exceeded an E_Port threshold and caused fabric initialization problems (073 event code). Most fabric initialization problems are caused by control frame delivery errors, as indicated by this code. Event data is intended for engineering evaluation.
Event Code Tables A Event Code: 075 Message: E_Port segmentation recovery. Severity: Informational. Explanation: A segmented E_Port has recovered. Event is not generated if port is manually recovered by blocking/unblocking, offline/online, or removing/inserting ISL. See the event data below for the segmentation reason. Action: Informational (see event 070). Event Data: The first byte of event data (byte 0) specifies the E_Port number.
Event Code Tables A Event Code: 080 Message: Unauthorized worldwide name. Severity: Informational. Explanation: The worldwide name of the device or director plugged in the indicated port is not authorized for that port. Action: Change the port binding definition or plug the correct device or director into this port. Event Data: Byte 0 = Port number reporting the unauthorized connection. Bytes 4 - 11 = WWN of the unauthorized device or fabric element.
Event Code Tables A Event Data: The first byte of event data (byte 0) specifies the port number. The fifth byte (byte 4) states the isolation reason: 1 = Unknown - Isolation reason is unknown, but probably caused by failure of a device attached to the director through an E_Port connection. Fault isolate the failed device or contact support personnel to report the problem. 2 = Non E_Port mode - Port on this director or other side of ISL is set to F_Port only mode. Change mode of port to G_Port or E_Port.
Event Code Tables A Event Code: 082 Message: Port fencing - port fenced. Severity: Informational. Explanation: Port is disabled (blocked) due to meeting the threshold criteria defined in the port fencing policy. The fence type is indicated in the event data. Action: Identify the responsible application or hardware and fix. Hardware may include components such as ports, ISLs, and extenders. Port fencing threshold settings can be changed to lesser values.
Event Code Tables A Event Code: 083 Message: Port inactive—port set to inactivate state (Release 8.0) Severity: Informational. Explanation: The port has been set to an inactive state because a hardware configuration or software issue is preventing the port from coming online. The inactive reason code is indicated in the event data. Action: Use the reason code to determine the action. Event Data: The first byte of event data (byte 0) specifies the port number.
Event Code Tables A Event Code: 090 Message: Database replication time out. Severity: Minor. Explanation: Replication of a fabric services database from master CTP2 to backup CTP2 has timed out. The backup CTP2 has been dumped and IPLed. After the backup CTP2 completes the IPL, its databases will be brought up to date and replication will resume. Action: Perform a data collection for this director using the SAN management application.
Event Code Tables A Event Code: 120 Message: Error detected while processing system management command. Severity: Informational. Explanation: This event occurs when the director receives a SAN management command that violates specified boundary conditions, typically as a result of a network error. The director rejects the command, drops the director-to-management server Ethernet link, and forces error recovery processing. When the link recovers, the command can be retried.
Event Code Tables A Distribution: Director Nonvolatile System Event Log System Error LED Management Server Event Log E-Mail Host Call-Home Sense Info Link Incident Event Code: 140 Message: Congestion detected on an ISL. Severity: Informational. Explanation: OpenTrunking firmware detected an ISL with Fibre Channel traffic that exceeded the configured congestion threshold. Action: No action is required for an isolated event.
Event Code Tables A Distribution: Director Nonvolatile System Event Log System Error LED Management Server Event Log E-Mail Host Call-Home Sense Info Link Incident Event Code: 142 Message: Low BB_Credit detected on an ISL. Severity: Informational. Explanation: OpenTrunking firmware detected an ISL with no transmission BB_Credit for a period of time that exceeded the configured low BB_Credit threshold. This indicates downstream fabric congestion.
Event Code Tables A Event Data: Byte 0 = Port number reporting low BB_Credit relieved. Distribution: Director Nonvolatile System Event Log Management Server System Error LED Event Log E-Mail Host Call-Home Sense Info Link Incident Event Code: 150 Message: Zone merge failure. Severity: Informational. Explanation: During ISL initialization, the zone merge process failed. Either an incompatible zone set was detected or a problem occurred during delivery of a zone merge frame.
Event Code Tables A Explanation: A fabric-wide configuration activation failed. For example, a zone set activation. An event 151 is only logged by the managing switch. It is intended to detect and log errors that occur on the managing switch in the fabric when fabric configuration failures are detected. It is intended to help engineering personnel determine the cause of fabric-configuration failures. The event 151 is only possible in EOS versions 5.1 and above.
Event Code Tables A Power Supply Events (200 through 299) Event Code: 200 Message: Power supply AC voltage failure. Severity: Major. Explanation: Alternating current (AC) input to the indicated power supply is disconnected or AC circuitry in the power supply failed. The second power supply assumes the full operating load for the director. Action: Ensure the power supply is connected to facility AC power, and verify operation of the facility power source.
Event Code Tables A Event Code: 202 Message: Power supply thermal failure. Severity: Major. Explanation: The thermal sensor associated with a power supply indicates an overheat condition that shut down the power supply. The second power supply assumes the full operating load for the director. Action: Replace the failed power supply. Perform the data collection procedure and return the CD and failed power supply to McDATA support personnel.
Event Code Tables A Event Code: 204 Message: Power supply DC voltage recovery. Severity: Informational. Explanation: DC voltage recovered for the power supply. Both power supplies adjust to share operating load for the director. Action: No action required. Event Data: No supplementary data included with the event.
Event Code Tables A Event Code: 204 Message: Power supply DC voltage recovery. Severity: Informational. Explanation: DC voltage recovered for the power supply. Both power supplies adjust to share operating load for the director. Action: No action required. Event Data: No supplementary data included with the event.
Event Code Tables A Event Code: 204 Message: Power supply DC voltage recovery. Severity: Informational. Explanation: DC voltage recovered for the power supply. Both power supplies adjust to share operating load for the director. Action: No action required. Event Data: No supplementary data included with the event.
Event Code Tables A Event Code: 204 Message: Power supply DC voltage recovery. Severity: Informational. Explanation: DC voltage recovered for the power supply. Both power supplies adjust to share operating load for the director. Action: No action required. Event Data: No supplementary data included with the event.
Event Code Tables A Event Code: 204 Message: Power supply DC voltage recovery. Severity: Informational. Explanation: DC voltage recovered for the power supply. Both power supplies adjust to share operating load for the director. Action: No action required. Event Data: No supplementary data included with the event.
Event Code Tables A Event Code: 310 Message: Cooling fan propeller recovered. Severity: Informational. Explanation: One cooling fan recovered or the associated fan module was replaced. One fan is operational. Action: No action required. Event Data: The first byte of event data (byte 0) specifies the recovered fan number.
Event Code Tables A Event Code: 312 Message: Cooling fan propeller recovered. Severity: Informational. Explanation: Three cooling fans recovered or the associated fan modules were replaced. Three fans are operational. Action: No action required. Event Data: The first byte of event data (byte 0) specifies the recovered fan numbers.
Event Code Tables A Event Code: 314 Message: Cooling fan propeller recovered. Severity: Informational. Explanation: Five cooling fans recovered or the associated fan modules were replaced. Five fans are operational. Action: No action required. Event Data: The first byte of event data (byte 0) specifies the recovered fan numbers.
Event Code Tables A Event Code: 320 Message: Fan module removed. Severity: Major. Explanation: A fan module was removed with the director powered on and operational. Action: Replace the indicated fan module. Event Data: No supplementary data included with the event. Distribution: Director Management Server Nonvolatile System Event Log System Error LED Event Log E-Mail Host Call-Home Sense Info Link Incident Event Code: 321 Message: Fan module installed.
Event Code Tables A Event Code: 333 Message: Rear bottom fan tray removed. Severity: Major. Explanation: A fan module has been removed. Action: Replace the fan module immediately. Event Data: No supplementary data included with the event. Distribution: Director Management Server Nonvolatile System Event Log System Error LED Event Log E-Mail Host Call-Home Sense Info Link Incident Event Code: 370 Message: Fan status polling temporarily disabled. Severity: Minor.
Event Code Tables A CTP/CTP2 Card Events (400 through 499) Event Code: 400 Message: Power-up diagnostics failure. Severity: Major. Explanation: Power-on self tests (POSTs) detected a faulty field-replaceable unit (FRU) as indicated by the event data. Action: Replace the failed FRU with a functional FRU. Perform the data collection procedure and return the CD and faulty FRU to McDATA support personnel.
Event Code Tables A Event Code: 411 Message: Firmware fault. Severity: Major. Explanation: Firmware executing on the indicated CTP card encountered an unexpected operating condition and dumped the operating state to FLASH memory for retrieval and analysis. The dump file is automatically transferred from the director to the management server, where it is stored for retrieval through the data collection procedure. A non-disruptive failover to the backup CTP card occurs.
Event Code Tables A Event Code: 414 Message: Backup CTP card failure. Severity: Major. Explanation: The backup CTP card failed. Action: Replace the indicated CTP card with a functional card. Perform the data collection procedure and return the CD and faulty card to McDATA support personnel. Event Data: No supplementary data included with this event.
Event Code Tables A Event Code: 416 Message: Backup CTP card installed. Severity: Informational. Explanation: A backup CTP card was installed while the director was powered on and operational. Action: No action required. Event Data: No supplementary data included with this event.
Event Code Tables A Event Code: 418 Message: User-initiated CTP card switchover. Severity: Informational. Explanation: The backup CTP card became the active CTP card after a user-initiated switchover. The previously active CTP card is now the backup CTP card. Action: No action required. Event Data: No supplementary data included with this event.
Event Code Tables A Event Code: 421 Message: Firmware download complete. Severity: Informational. Explanation: A director firmware version was downloaded from the management server or Web server. The event data indicates the firmware version in hexadecimal format xx.yy.zz bbbb, where xx is the release level, yy is the maintenance level, zz is the interim release level, and bbbb is the build ID. Action: No action required. Event Data: Bytes 0 and 1 = release level (xx). Byte 2 = always a period.
Event Code Tables A Event Code: 423 Message: CTP firmware download initiated. Severity: Informational. Explanation: The management server or Web server initiated download of a new firmware version to the director. Action: No action required. Event Data: No supplementary data included with this event.
Event Code Tables A Event Code: 427 Message: Utility bus error detected by backup CTP. Severity: Major. Explanation: Backup CTP is unable to communicate with one or more port modules due to errors in its utility bus. Director may not be fully operational if backup CTP becomes master CTP. Action: Replace the indicated CTP card with a functional card. Perform the data collection procedure and return the CD and faulty card to McDATA support personnel.
Event Code Tables A Distribution: Director Nonvolatile System Event Log System Error LED Management Server Event Log E-Mail Host Call-Home Sense Info Link Incident Event Code: 431 Message: Excessive Ethernet receive errors. Severity: Informational. Explanation: Receive error counters for the active CTP card Ethernet adapter (sum of all counters) exceeded a threshold.
Event Code Tables A Event Code: 432 Message: Ethernet adapter reset. Severity: Minor. Explanation: The active CTP card Ethernet adapter was reset in response to an internally detected error. A card failure is not indicated. The director-to-management server connection terminates, but automatically recovers after the reset. Action: Perform the data collection procedure and return the CD to McDATA support personnel.
Event Code Tables A Event Code: 440 Message: Embedded port hardware failed. Severity: Major. Explanation: The embedded port hardware detected a fatal CTP card error. Action: Replace the indicated CTP card with a functional card. Perform the data collection procedure and return the CD and faulty card to McDATA support personnel. Event Data: Byte 0 = CTP slot position. Byte 1 = engineering reason code Bytes 4 - 7 = elapsed millisecond tick count.
Event Code Tables A Event Code: 450 Message: Serial number mismatch detected. Severity: Informational. Explanation: This event occurs when the sequence number or OEM serial number in the system VPD (read from the backplane) does not match the sequence number and serial number that was saved in NVRAM the last time the director was IPLed. This event will occur normally when a CTP is moved from one director to the master position of another director.
Event Code Tables A Event Code: 452 Message: Backup CTP incompatible with configured system settings. Severity: Informational. Explanation: This event occurs when the backup CTP is failed as a result of being incompatible with current system settings. Normally this event will be generated following a hot-plug or power-on reset. (This event usually occurs when a CTP is installed into a system operating at a director speed that is not supported by the CTP.) This event should be followed by a 414 event.
Event Code Tables A Port Card (UPM) Events (500 through 599) Event Code: 500 Message: Port card hot-insertion initiated. Severity: Informational Explanation: Installation of a UPM was initiated with the director powered on and operational. The event indicates that operational firmware detected the presence of the UPM, but the card is not seated. When the card is seated in the director chassis and identified by firmware, an event code 501 is generated.
Event Code Tables A Event Code: 502 Message: Port module anomaly detected. Severity: Informational. Explanation: The CTP card detected a deviation in the normal operating mode or status of the indicated four-port UPM. Action: No action required. An event code 504 is generated if the UPM fails. Event Data: Byte 0 = UPM slot position. Byte 1 = engineering reason code. Bytes 4 - 7 = elapsed millisecond tick count. Bytes 8 and 9 = high-availability error callout #1.
Event Code Tables A Event Code: 504 Message: Port module failure. Severity: Major. Explanation: The indicated UPM failed. Action: Replace the indicated UPM with a functional UPM of the same type. Perform the data collection procedure and return the CD and faulty card to McDATA support personnel. Event Data: Byte 0 = UPM slot position Byte 1 = engineering reason code. Bytes 4 - 7 = elapsed millisecond tick count. Bytes 8 - 11 = reason code specific data.
Event Code Tables A Event Code: 506 Message: Fibre Channel port failure. Severity: Major. Explanation: A Fibre channel port on a UPM failed. The amber LED corresponding to the port illuminates to indicate the failure. Other ports remain operational if their LEDs are extinguished. Action: Replace the indicated UPM with a functional UPM of the same type. Perform the data collection procedure and return the CD and faulty card to McDATA support personnel. Event Data: Byte 0 = port number.
Event Code Tables A Event Code: 508 Message: Fibre Channel port anomaly detected. Severity: Informational. Explanation: The CTP card detected a deviation in the normal operating mode or status of the indicated Fibre Channel port. Action: No action required. An event code 506 is generated if this anomaly results in a hard port failure. Event Data: Byte 0 = port number. Byte 1 = anomaly reason code. Bytes 4 - 7 = elapsed millisecond tick count. Bytes 8 and 9 = high-availability error callout #1.
Event Code Tables A Distribution: Director Management Server Host Nonvolatile System Event Log System Error LED Event Log E-Mail Call-Home Sense Info Link Incident Event Code: 510 Message: SFP/XFP optical transceiver hot-insertion initiated. Severity: Informational. Explanation: Installation of an SFP or XFP optical transceiver was initiated with the director powered on and operational. The event indicates that operational firmware detected the presence of the transceiver.
Event Code Tables A Event Code: 512 Message: SFP/XFP optical transceiver nonfatal error. Severity: Minor. Explanation: Director firmware detected an SFP or XFP optical transceiver non-fatal error. Action: Replace the failed transceiver with a functional transceiver of the same type. Event Data: Byte 0 = port number. Byte 2 = type of optics: Bit 1 = SFP; Bit 2 = XFP. Bytes 4 - 7 = elapsed millisecond tick count.
Event Code Tables A Event Code: 514 Message: SFP/XFP optical transceiver failure. Severity: Major. Explanation: An SFP or XFP optical transceiver failed. The amber LED corresponding to the port illuminates to indicate the failure. Other ports remain operational if their LEDs are extinguished. Action: Replace the failed transceiver with a functional transceiver of the same type. Event Data: Byte 0 = port number. Byte 2 = type of optics: Bit 1 = SFP; Bit 2 = XFP.
Event Code Tables A Event Code: 516 Message: SFP/XFP optics digital diagnostics alarm threshold exceeded. Severity: Minor. Explanation: A digital diagnostics warning threshold is exceeded. If warning condition persists, additional 516 events are generated. Action: Replace the failed transceiver with a functional transceiver of the same type. Event Data: Byte 0 = port number. Byte 2 = type of optics: Bit 1 = SFP; Bit 2 = XFP. Bytes 4 - 7 = elapsed millisecond tick count.
Event Code Tables A Event Code: 581 Message: Implicit incident. Severity: Major. Explanation: An attached open systems interconnection (OSI) or Fibre Connection (FICON) server recognized a condition caused by an event that occurred at the server. The event caused an implicit Fibre Channel link incident. Action: A link incident record (LIR) is generated and sent to the attached server using the reporting procedure defined in T11/99-017v0 (OSI) or the FICON architecture document (FICON).
Event Code Tables A Event Code: 583 Message: Loss of signal or loss of synchronization. Severity: Major. Explanation: An attached OSI or FICON server recognized a loss-of-signal condition or a loss-of-synchronization condition that persisted for more than the specified receiver-transmitter timeout value (R_T_TOV). Action: A LIR is generated and sent to the attached server using the reporting procedure defined in T11/99-017v0 (OSI) or the FICON architecture document (FICON).
Event Code Tables A Event Code: 585 Message: Primitive sequence timeout. Severity: Major. Explanation: An attached OSI or FICON server recognized either a link reset (LR) protocol timeout or a timeout while waiting for the appropriate response (while in a NOS receive state and after NOS was not longer recognized). Action: A LIR is generated and sent to the attached server using the reporting procedure defined in T11/99-017v0 (OSI) or the FICON architecture document (FICON).
Event Code Tables A SBAR Events (600 through 699) Event Code: 600 Message: SBAR hot-insertion initiated. Severity: Informational Explanation: Installation of a backup SBAR was initiated with the director powered on and operational. The event indicates that operational firmware detected the presence of the SBAR, but the SBAR is not seated. When the SBAR is seated in the director chassis and identified by firmware, an event code 601 is generated.
Event Code Tables A Event Code: 602 Message: SBAR anomaly detected. Severity: Informational. Explanation: Director operational firmware detected a deviation in the normal operating mode or operating status of the indicated SBAR. Action: No action required. An event code 604 is generated if the SBAR fails. Event Data: Byte 0 = SBAR slot position. Byte 1 = anomaly reason code. Bytes 4 - 7 = elapsed millisecond tick count. Bytes 8 and 9 = high-availability error callout #1.
Event Code Tables A Event Code: 604 Message: SBAR failure. Severity: Major. Explanation: The indicated SBAR failed. If the active SBAR fails, the backup SBAR takes over operation. If the backup SBAR fails, the active SBAR is not impacted. Action: Replace the failed SBAR with a functional assembly. Perform the data collection procedure and return the CD and faulty assembly to McDATA support personnel. Event Data: Byte 0 = SBAR slot position. Byte 1 = engineering failure reason code.
Event Code Tables A Event Code: 607 Message: Director contains no operational SBARs. Severity: Severe. Explanation: The director firmware does not recognize an installed SBAR. Action: Install at least one functional SBAR and power-on reset (POR) the director. Event Data: Bytes 4 - 7 = elapsed millisecond tick count.
Event Code Tables A Thermal Events (800 through 899) Event Code: 800 Message: High temperature warning (port module thermal sensor). Severity: Major. Explanation: The thermal sensor associated with a UPM indicates the warm temperature threshold was reached or exceeded. Action: Replace the indicated UPM with a functional UPM of the same type. Perform the data collection procedure and return the CD and faulty card to McDATA support personnel.
Event Code Tables A Event Code: 802 Message: Port module shutdown due to thermal violation. Severity: Major. Explanation: A UPM failed and was powered off because of excessive heat. This event follows an indication that the hot temperature threshold was reached or exceeded (event code 801). Action: Replace the failed UPM with a functional UPM of the same type. Perform the data collection procedure and return the CD and faulty card to McDATA support personnel.
Event Code Tables A Event Code: 806 Message: Critically hot temperature warning (SBAR thermal sensor). Severity: Major. Explanation: The thermal sensor associated with an SBAR indicates the hot temperature threshold was reached or exceeded. Action: Replace the indicated SBAR with a functional assembly. Perform the data collection procedure and return the CD and faulty assembly to McDATA support personnel. Event Data: No supplementary data included with this event.
Event Code Tables A Event Code: 810 Message: High temperature warning (CTP card thermal sensor). Severity: Major. Explanation: The thermal sensor associated with a CTP card indicates the warm temperature threshold was reached or exceeded. Action: Replace the indicated CTP card with a functional card. Perform the data collection procedure and return the CD and faulty card to McDATA support personnel. Event Data: No supplementary data included with this event.
Event Code Tables A Event Code: 812 Message: CTP card shutdown due to thermal violation. Severity: Major. Explanation: A CTP card failed and was powered off because of excessive heat. This event follows an indication that the hot temperature threshold was reached or exceeded (event code 811). If the active CTP card fails, the backup card takes over operation. If the backup CTP card fails, the active card is not impacted. Action: Replace the failed CTP card with a functional card.
B Director Specifications This appendix lists physical characteristics, storage and shipping environment, and operating environment for the Intrepid 6064 Director. Physical Characteristics Dimensions: Height: 39.7 centimeters (15.6 inches) or 9 rack units Width: 44.5 centimeters (17.5 inches) Depth: 54.6 centimeters. (21.5 inches) Weight: 53.1 kilograms (117.0 pounds) Power requirements: Input voltage: 100 to 240 VAC Input current: 2.
Director Specifications B Top and bottom: No clearance required Shock and vibration tolerance: 60 Gs for 10 milliseconds without nonrecoverable errors Acoustical noise: 55 dB “A” scale Shipping and Storage Environment Protective packaging must be provided to protect the director under all shipping methods (domestic and international).
Director Specifications B 10° maximum Fabricenter Equipment Cabinet Service Clearances Front: 91.4 centimeters (36.0 inches) Rear: 91.4 centimeters (36.
Director Specifications B B-4 Intrepid® 6064 Director Installation and Service Manual
C Management Server and Ethernet Hub This appendix describes the management server and the optional, Ethernet hub. Management Server Description The management server with a liquid crystal display (LCD) panel (Figure C-1) is a one rack unit (1U) high, LAN-accessed, rack- mount unit that provides a central point of control for up to 48 connected directors, switches, or other McDATA managed products. Server applications are accessed through a LAN-attached PC or workstation with client software installed.
Management Server and Ethernet Hub C remote user workstations. The second adapter (LAN 2) attaches to a private LAN segment containing directors, switches, or other managed McDATA products. Management Server Specifications The following list summarizes the hardware specifications for the management server platform. Some platforms may ship with more enhanced hardware, such as a faster processor, additional randomaccess memory (RAM), or a higher-capacity hard drive.
Management Server and Ethernet Hub C . Figure C-2 24-Port Ethernet Hub Hubs can be daisy-chained to provide additional connections as more directors or switches (or other McDATA managed products) are installed on a network. Multiple hubs are daisy-chained by attaching RJ-45 Ethernet patch cables and configuring each hub through a medium- dependent interface (MDI) switch.
Management Server and Ethernet Hub C C-4 Intrepid® 6064 Director Installation and Service Manual
D Restore Management Server The procedure in this appendix provides information to restore the rack-mount management server after a failure of the server hard drive. The procedure includes restoration of the: • Windows 2000 Professional operating system. • Windows 2000 configuration information. • Storage area network (SAN) management application (EFCM or SANavigator) and Intrepid 6064 Element Manager application. • SAN management application data directory.
Restore Management Server D • SAN management data directory backup on CD-ROM - The SAN management data directory is automatically backed up to a CD when the management server is rebooted or when the data directory contents change. The data directory includes: — All configuration data (product definitions, user names, passwords, user rights, nicknames, session options, SNMP trap recipients, E-mail recipients, and Ethernet event notifications).
Restore Management Server D 4. After the restore completes, the server makes a series of beeps. Remove the Management Server Restore CD-ROM from the CD-RW drive. 5. Power cycle the server. The server performs power-on self-tests (POSTs). After successful POST completion, the LCD panel displays a Welcome!! message, then cycles through and displays server operational information. 6. Configure the following parameters at the server LCD panel. • LCD panel password.
Restore Management Server D Figure D-1 Run Dialog Box 11. At the Run dialog box, type D:\mcdataServerInstall in the Open field. 12. Click OK. A series of message boxes appear as the InstallAnywhere third-party application prepares to install the SAN management software, followed by the McDATA EFC Management Applications dialog box. 13. Follow the online instructions for the InstallAnywhere program. Click Next, Install, or Done as appropriate. 14.
Restore Management Server D 17. Power off and reboot the server. a. At the Windows 2000 desktop, click Start at the left side of the task bar (bottom of the desktop), then select Shut Down. The Shut Down Windows dialog box displays. b. Select the Restart option from the list box and click OK. The server powers down and restarts. During the reboot, the LAN connection between the server and browser-capable PC drops momentarily, and the TightVNC viewer displays a network error. c.
Restore Management Server D e. Click the Send Ctrl-Alt-Del button at the top of the window to log on to the server desktop. The Log On to Windows dialog box displays (Figure D-4). NOTE: Do not simultaneously press Ctrl, Alt, and Delete. This action logs the user on to the browser-capable PC, not the management server. Figure D-4 Log On to Windows Dialog Box f. Type the default Windows 2000 user name and password and click OK.
Restore Management Server D g. Type the SAN management application default user ID and password and select a server or IP address from the Network Address drop-down list. NOTE: The default SAN management application user name is Administrator and the default password is password. The user name and password are case-sensitive. h. Click Login. The application opens and the EFCM or SANavigator main window appears.
Restore Management Server D D-8 Intrepid® 6064 Director Installation and Service Manual
E Safety Notices (Multi-Lingual Translations) The DANGER and CAUTION safety notices in this publication are provided in the following languages: • English • Chinese, Simplified (PRC China) • Chinese, Traditional (ROC Taiwan) • French • German • Hebrew • Italian • Portuguese (Brazil) • Spanish • Spanish (Latin America) Safety Notices (Multi-Lingual Translations) E-1
Safety Notices (Multi-Lingual Translations) E DANGER Use the supplied power cords. Ensure the facility power receptacle is the correct type, supplies the required voltage, and is properly grounded. DANGER Disconnect the power cords. CAUTION Use safe lifting practices when moving the product.
Safety Notices (Multi-Lingual Translations) E E-3
Safety Notices (Multi-Lingual Translations) E DANGER Utiliser les câbles d’alimentation fournis. S’assurer que la prise de courant du local est du type correct, délivre la tension requise et est correctement raccordée à la terre. DANGER Débrancher les câbles d’alimentation. ATTENTION Utiliser des techniques de levage sûres pour déplacer le produit. GEFAHR Die mitgelieferten Netzkabel verwenden.
Safety Notices (Multi-Lingual Translations) E PERICOLO Usare il cavo di alimentazione in dotazione. Assicurarsi che la presa di corrente a disposizione sia del tipo corretto, eroghi la tensione richiesta e sia dotata di messa a terra idonea. PERICOLO Scollegare tutti i cavi di alimentazione. ATTENZIONE Sollevare il prodotto con prudenza per evitare di infortunarsi.
Safety Notices (Multi-Lingual Translations) E PERIGO Use os cordões elétricos fornecidos. Certifique-se de que o tipo de receptor de energia da facilidade é apropriado, fornece a voltagem necessária, e está corretamente aterrado. PERIGO Disconecte os cordões elétricos. CUIDADO Use práticas de levantamento seguras ao mover o produto. PELIGRO Utilice los cables de alimentación proporcionados.
Safety Notices (Multi-Lingual Translations) E PRECAUCIÓN Tenga mucho cuidado al levantar el producto para moverlo. PELIGRO Utilice los cables de alimentación proporcionados. Asegúrese que el receptáculo tomacorriente para la instalación sea el tipo correcto, suministre el voltaje necesario, y que esté apropiadamente puesto a tierra. PELIGRO Desconecte los cables de alimentación. PRECAUCIÓN Tenga mucho cuidado al levantar el producto para moverlo.
Safety Notices (Multi-Lingual Translations) E E-8 Intrepid® 6064 Director Installation and Service Manual
Glossary This glossary defines terms used in this manual or terms related to the product. It is not a comprehensive glossary of computer terms. The following cross-references are used in this glossary: Contrast with. This refers to a term that has an opposite or substantively different meaning. See. This refers the reader to another keyword or phrase for the same term. See also. This refers the reader to definite additional information contained in another entry.
Glossary 10 Gbps port module card A printed circuit board (Intrepid-series directors only) that provides port connections that support 10.625 Gbps Fibre Channel communication. Port connectivity is provided through XFP optical transceivers. Contrast with fibre port module card and universal port module card.
Glossary BB_Credit beaconing BER bidirectional bit bit error rate B_Port See buffer-to-buffer credit. The use of light-emitting diodes on ports, port cards, FRUs, directors, and switches to aid in the fault-isolation process. When enabled, beaconing causes amber LEDs to flash. See bit error rate. The capability to simultaneously communicate in both directions over a single connection, with flow control. Synonymous with full-duplex. A digital 0 or 1, and abbreviated with a lower case b.
Glossary C call-home central memory module card A printed circuit board (ED-5000 Director only) that provides the storage area for director ports to deposit and retrieve Fibre Channel frames. Each port is allocated a portion of this memory, divided into a fixed number of frame buffers. Class 2 Fibre Channel service Provides connectionless multiplexed Fibre Channel service between fabric-attached node ports (N_Ports) with acknowledgement of frame delivery or nondelivery.
Glossary configuration data A collection of data that results from configuring director, switch, and system operating parameters. Configuration data includes product identification, port configurations, operating parameters, SNMP configuration, and zoning configuration. A backup file is required to restore configuration data if the CTP card in a nonredundant director is removed and replaced.
Glossary for use in enterprise computing environments. Contrast with fabric switch. DNS DNS server See domain name system. For Internet and TCP/IP applications, a DNS server supplies name-to-address translation by mapping domain names to Internet addresses. domain (1) A group of devices (nodes) on a network that form an entity with resources under common control. For example, a domain can be a group of servers connected and named to simplify network administration and security.
Glossary EFCM Lite application EFC Management Services application EFC Manager application electrostatic discharge Element Manager application enterprise Enterprise Fabric Connectivity Management Enterprise Systems Architecture The EFCM Lite application bundles the EFC Manager application, director or switch-specific Element Manager application, and Cluster Manager application on a CD-ROM for installation on a customersupplied server.
Glossary management and increase storage from 2 gigabyte to 6 terabytes. The architecture was enhanced with the introduction of ESA/390 in 1990. Enterprise Systems Connection E_Port error-detect time-out value ESA ESCON ESD g-8 An IBM architecture, technology, and set of products and services introduced in 1990 that provides a dynamically-connected computing environment using fiber-optic cables as the data transmission medium. See also Fibre Connection. See expansion port.
Glossary F Fabric Log fabric login A log recorded at the EFC Manager application that displays the time and nature of changes made to a managed fabric, such as a switch added or removed, ISL added or removed, fabric renamed or persisted, or zone set activated. The fabric login (FLOGI) command is initiated by a fabric-attached node port (N_Port) and establishes the operating parameters and topology required for fabric login. The command is accepted by a fabric port (F_Port).
Glossary FC-3 The Fibre Channel layer that provides a set of services common across multiple node ports (N_Ports) of a Fibre Channel node. The services are not commonly used and are essentially reserved for Fibre Channel architecture expansion. FC-4 The Fibre Channel layer that provides mapping of Fibre Channel capabilities to upper level protocols (ULPs), including IP and SCSI. FC-AL Acronym for Fibre Channel arbitrated loop. Synonymous with arbitrated loop.
Glossary Fibre Connection An IBM architecture, technology, and set of products and services introduced in 1999 and based on the Fibre Channel Standard. FICON technology uses fiber-optic cables as the data transmission medium, and significantly improves I/O performance. FICON is the successor to ESCON, but is designed to coexist with ESCON technology. See also Enterprise Systems Connection.
Glossary G gateway address Gb See gigabit. GB See gigabyte. GBIC See gigabit interface converter. Gbps Acronym for gigabits per second. Also written as Gb/sec. generic port generic port module card GHz gigabit gigabit interface converter g-12 For TCP/IP applications, the address of a router to which a device sends frames destined for addresses not on the same physical network as the sending device. The hexadecimal format for a gateway address is XXX.XXX.XXX.XXX.
Glossary GLS card GPM card G_Port graphical user interface GSM card GUI GXX card A G_Port, Longwave laser, Singlemode fiber variant of an ED-5000 Director GPM card. The card provides four longwave laser port connections. Contrast with GSM card and GXX card. See generic port module card. See generic port. A visually oriented interface where the user interacts with representations of real-world objects displayed on the computer screen.
Glossary high speed serial data connector A 20-pin serial connector type that provides connectivity to an ES-1000 Switch GBIC. Contrast with DB-9 connector. host bus adapter A logic card that provides a link between a server and storage subsystem, and that integrates the operating systems and I/O protocols of both devices to ensure interoperability. H_Port See hub port. HSSDC See high speed serial data connector.
Glossary IP address See Internet protocol address. IPL See initial program load. ISL See interswitch link. K Kb See kilobit. KB See kilobyte. kilobit kilobyte A unit of measure for data storage, equal to 1,024 bits. A kilobit is generally approximated as one thousand bits. A unit of measure for data storage, equal to 1,024 bytes. A kilobyte is generally approximated as one thousand bytes. L LAN laser latency LED light-emitting diode LIN See local area network.
Glossary link incident Link Incident Log LIP sequence local area network The interruption of traffic on a Fibre Channel link due to loss of light or other malfunction. A log recorded at the Element Manager application that displays a history of Fibre Channel link incidents (with associated port numbers) for a director or switch. See loop initialization primitive sequence. A communication system that links computers in a network through a wiring-based cable scheme.
Glossary management information base management server The related set of software objects (variables) that a gateway running the SNMP management protocol maintains. A MIB defines variables needed by the SNMP protocol to monitor and control components in the network. A rack-mounted processor shipped with a director or switch, and dedicated to running the EFC Manager application, Element Manager application, and Cluster Manager application. Formerly EFC Server. Mb See megabit. MB See megabyte.
Glossary multimode optical fiber A graded-index or step-index optical fiber that allows more than one mode (light path) to propagate. Contrast with singlemode optical fiber. N name server nickname NL_Port node node loop port node port nondisruptive maintenance N_Port In Fibre Channel protocol, a server that allows N_Ports to register information. This allows devices to obtain information about other fabric-attached devices by sending queries to the name server.
Glossary the implementation of a layer can be changed without affecting other layers. open-systems management server An optional feature that enables inband management and host control of a director or switch through an OSI server attached to a product port. Contrast with FICON management server. open-systems mode The management mode used to specify director or switch port connectivity when the product is attached to other McDATA products or OSI-compliant devices as part of an open fabric.
Glossary preferred domain ID The domain ID that a director or switch requests from a fabric principal switch. If the preferred value is in use, the principal switch assigns a different value. See also domain ID. principal switch In a multiswitch fabric, the switch that allocates domain IDs to itself and all other switches in the fabric. There is always one principal switch in a fabric. If a switch is not connected to any other switches, it acts as its own principal switch.
Glossary redundancy Performance characteristic of a system or product whose integral components are backed up by identical components to which operations automatically failover after component failure. Redundancy is a vital characteristic of high-availability computer systems and networks. remote notification The process by which a system informs remote users and workstations of certain classes of events that occur.
Glossary scalable The ability of a system to adapt to increased demands. A scalable network could start with a few nodes but easily expand to thousands of nodes. SC duplex connector An optical fiber connector that terminates jumper cables in one housing and provides physical attachment to a subscriber connector (SC) duplex receptacle. SC duplex connectors provide optical port connectivity for the ED-5000 Director and ES-1000 switch.
Glossary small form factor pluggable transceiver SMTP SNMP A laser-driven small form factor optical transceiver used for a wide range of networking applications requiring high data rates (usually 1 and 2 Gbps). SFP transceivers provide port connectivity for Intrepid-series directors and Sphereon-series switches. Contrast with gigabit interface converter and SC duplex connector. See simple mail transfer protocol. See simple network management protocol.
Glossary A low value indicates a high likelihood of becoming the principal switch. T TCP See transmission control protocol. TCP/IP See transmission control protocol/Internet protocol. Telnet The user command and underlying TCP/IP protocol for remote terminal access and connection over a network. Threshold Alert Log A log recorded at the Element Manager application that displays a history of threshold alert notifications for a director or switch, including the date and time an alert occurred.
Glossary uninterruptable power supply A buffer between public utility power or other power source, and a system that requires precise, uninterrupted power. universal port module card A printed circuit board (Intrepid-series directors only) that provides four port connections that support 1.0625 or 2.125 Gbps Fibre Channel communication. Port connectivity is provided through SFP optical transceivers. Contrast with fibre port module card and 10 Gbps port module card.
Glossary wide area network A network that covers a larger geographical area than a LAN and where telecommunications links are typically leased through a common carrier. Contrast with local area network, metropolitan area network, and storage area network. world-wide name An eight-byte string that uniquely identifies a Fibre Channel entity such as a port, node, director, switch, or fabric. WWN See world-wide name. X XFP transceiver XPM See 10 Gbps form factor pluggable transceiver.
Index Numerics B 10 Gbps form factor pluggable optical transceiver See XFP optical transceiver 10/100 BaseT ethernet hub 1-1 10/100 Mbps ethernet port 1-6 back up SAN management application configuration data 2-70 switch configuration file EFCM Basic Edition 4-54 SAN management application 4-50 backplane 1-11 removing and replacing 5-41 BB_Credit configure Element Manager 2-60 description 2-60 beaconing LED 1-5 bezel 1-5 binding fabric configure through EFCM Basic 2-29 configure through SAN management a
Index configure through Element Manager 2-69 enable through EFCM Basic 2-29 enable through Element Manager 2-69 blocking port 4-27 C cable management assembly 1-5 removing and replacing 5-6 call-home support configure at management server 2-46, 2-67 enable at management server 2-67 caution statements, list of -xxii CFR, laser compliance -xx, 1-7 channel wrap test, procedure 4-31 circuit breaker 1-10 class 1 laser products -xx class 1 laser transceivers 1-7 class F processing 1-6 cleaning fiber-optic compo
Index RADIUS server Element Manager 2-69 SANtegrity authentication Element Manager 2-68 SANtegrity binding Element Manager 2-68 SAN management application 2-68 security features Element Manager 2-68 SAN management application 2-68 SNMP EFCM Basic 2-22 Element Manager 2-61 SSL encryption EFCM Basic 2-25 switch binding EFCM Basic 2-29 Element Manager 2-69 switch date and time EFCM Basic 2-14 Element Manager 2-54 switch identification EFCM Basic 2-13 Element Manager 2-56 switch network information EFCM Basic
Index Windows password 4-49 Windows user name 4-49 diagnostics port diagnostics 4-11 dimensions, director B-1 director airflow clearances B-1 cable management assembly 1-5 circuit breaker 1-10 CTP2 card 1-6 dimensions B-1 displaying information 4-21 event codes A-1 event log 4-5, A-1 fabric log 4-4 fan module 1-10 features error-detection 1-11 reporting 1-11 serviceability 1-11 general description 1-1 illustrated parts breakdown 6-1 IML 1-5, 4-38 IPL 4-38, 4-39 management, overview 1-17 operating environme
Index embedded port frame log EFCM Basic Edition 4-10 embedded port log 4-7 embedded port subsystem 1-6 embedded web server interface See SANpilot enable call-home support 2-67 CLI EFCM Basic 2-23 EFCM Basic edition 2-65 e-mail notification 2-65 Enterprise Fabric Mode SAN management application 2-69 Ethernet events 2-67 host control EFCM Basic 2-24 Element Manager 2-53 port binding EFCM Basic 2-29 Element Manager 2-61 SSL encryption EFCM Basic 2-25 switch binding EFCM Basic 2-29 Element Manager 2-69 Telnet
Index fabric parameters configure EFCM Basic 2-17 Element Manager 2-58 Fabricenter cabinet 1-1 door key 1-15 service clearances B-3 Fabricenter equipment cabinet Ethernet hub installation 2-8 management server installation 2-34 failover, SBAR assembly 1-10 fan module events, event codes tables A-29 fan modules 1-10 removing and replacing 5-33 fault isolation logs 4-3 MAP 0000 - Start MAP 3-8 MAP 0100 - Power distribution analysis 3-13 MAP 0200 - POST failure analysis 3-16 MAP 0300 - Loss of server communic
Index G g_port UPM card 1-7 gateway address change switch address 2-18, 2-31 default 4-2, 5-1 director default 3-1 management server default 2-49 switch default 2-1 grounding point front 5-4 rear 5-4 H hardware log 4-5 hardware view displaying director information 4-21 heat dissipation, director B-1 hexagonal adapter 1-14 humidity operating environment B-2 shipping and storage environment B-2 HyperTerminal 1-17 I identification configure EFCM Basic 2-13 Element Manager 2-56 illustrated parts breakdown 6-
Index preferred path 2-70 Intrepid 6064 Director See director IP address change switch address 2-18, 2-30 default 4-2, 5-1 director default 3-1 DNS server default 2-49 management server default 2-49 switch default 2-1 IPL 4-38, 4-39 L LAN connection connect management server 2-34 laser transceivers 1-7 lasers, compliance statement -xx LCD panel configure private server network addresses 2-37 configure public server network addresses 2-38 default password for management server 2-36 LEDs beaconing 1-5 CTP2
Index fault isolation 3-20 Fibre Alliance MIB 1-13 firmware versions, storing 4-41 installation 2-34 LCD panel password 2-36 restore procedure D-2 restore requirements D-1 specifications C-2 managing configuration data 4-50 director 1-17 McDATA warranty -xxi MIBs 1-13 multiswitch fabric e_port segmentation reasons for 4-16 configure EFCM Basic 2-24 Element Manager 2-53 configure PFE key EFCM Basic 2-26 OpenTrunking configure Element Manager 2-69 configure PFE key EFCM Basic 2-27 Element Manager 2-52 descr
Index Element Manager application 4-14 open trunking 4-21 operational 4-14 traffic EFCM Basic Edition 4-20 Element Manager application 4-14 PFE keys configure EFCM Basic 2-26 Element Manager 2-51 Element Manager application 2-26, 2-51 Flexport Technology 2-26 full-volatility 2-26, 2-52 N_Port ID virtualization 2-26, 2-52 open-systems management server 2-26 OpenTrunking 2-27, 2-52 preferred path 2-27 SANtegrity authentication 2-27, 2-52 SANtegrity binding 2-27, 2-52 physical characteristics, director B-1 po
Index installation 2-3 installing software 4-47 internal loopback test 4-21 IPL 4-39 managing configuration data 4-50 managing firmware versions 4-41 power-off 4-35 power-on 4-34 reset 4-39 setting offline 4-34, 4-36 setting online 4-34, 4-36 upgrading software 4-47 ProComm Plus 1-17 product manager See element manager product status log 4-4 protective plug 1-15 publications related -xix R R_A_TOV 2-17, 2-58 rack-mount installation Ethernet hub 2-8 management server 2-34 radio frequency interference, comp
Index laser compliance -xx multi-lingual notices E-1 safety notices, multi-lingual E-1 SAN management application default password 2-47, 2-72 user name 2-47, 2-72 default password 4-49, D-7 default user name 4-49, D-7 SANpilot interface See SANpilot SANtegrity authentication access control list 2-69 configure Element Manager 2-68 configure PFE key EFCM Basic 2-27 Element Manager 2-52 RADIUS server support 2-69 settings 2-68 SANtegrity binding configure Element Manager 2-68 SAN management application 2-68 c
Index switch default 2-1 swapping ports, procedure 4-29 switch binding configure EFCM Basic 2-29 Element Manager 2-69 description 2-69 enable EFCM Basic 2-29 Element Manager 2-69 switch fabric log 4-8 switch priority 2-17, 2-59 system error LED 1-5 system events event codes tables A-3 system services processor 1-6 T TCP/IP MIB-II definition 1-13 technical support filecenter registration 2-75 Telnet access disable at management server 2-65 enable at management server 2-65 temperature operating environment
Index verify management server restore information 2-49 switch-to-server communication 2-50 versions FC fabric element MIB 1-13 firmware managing 4-41 Windows operating systems 1-17 vibration tolerance, director B-2 views performance 4-13 port list 4-13 voltage AC power connectors 1-10 backplane 1-11 director B-1 power supplies 1-9 W loopback test, performing 4-21 ports, blocking or unblocking 4-27 removing and replacing 5-13 XPM filler blank, removing and replacing 5-22 Z zone sets configure EFCM Basic
