Service manual

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McDATA Eclipse 2640 SAN Router Installation and Service Manual
Other Resources for Troubleshooting
In addition to the troubleshooting information listed previously, there
are additional resources that can be used in the troubleshooting
process.
SANvergence
Manager
The SANvergence Manager provides the following tools which can
used in the troubleshooting process:
• Configuration archive provides information which includes:
system log, and SAN Reports.
• Log Viewer which can be used to view the system log.
• Statistical reports which can help resolve performance issues as
well as
Review the Administration and Configuration Manual for more
information including performing troubleshooting using
SANvergence Manager.
E/OSi CLI
The CLI can be used with these commands: mgt, stats, port config as
well as other commands. Review the McDATA Enterprise Operating
System/Internetworking (E/OSi) Command Line Interface User Manual.
Element Manager
The Element Manager can be used to view the status of ports as well
as hardware status of the SAN Router. In addition, you can view the
message log for errors. Review the Administration and Configuration
Manual for more information on how to use Element Manager to
troubleshoot both hardware and software problems.
NOTE: For hardware status, you can select from the Element Manager, the
System Information View - Environmental Pane which shows the status of
the power supplies and fans. Review the
Administration and Configuration
Manual for details.
Cleaning Fiber-Optic Components
Perform this procedure as directed in this publication and when
connecting or disconnecting fiber-optic cables from port optical
transceivers (if necessary). To clean fiber-optic components: