McDATA Eclipse 2640 SAN Router Installation and Service Manual P/N 620-000202-110 REV A
Record of Revisions and Updates Revision Date Description 620-000202-000 12/2004 First release of manual 620-000202-100 02/2005 Updated for software release and technical changes. 620-000202-110 10/2005 Updated for software and safety information. Copyright © 2004-2005 McDATA Corporation. All rights reserved.
Contents Safety Notices and Labels .......................................................... 1-xxiv Danger Notice ...................................................................... 1-xxiv Attention Notices.................................................................. 1-xxv Chapter 1 Overview Introduction .......................................................................................1-1 Eclipse 2640 SAN Router .................................................................
Contents Access .................................................................................................2-9 Set the IP Address for the Network Management Port Using CLI ...............................................................................................2-9 Task 7: Initiating the Element Manager.......................................2-10 Before You Connect the SAN Router to the Network ........ 2-11 Task 8: Connecting Intelligent/TCP Ports ..................................
Contents Cleaning Fiber-Optic Components.............................................. 3-18 Chapter 4 Parts Catalog Parts Catalog ..................................................................................... 4-1 Front-Accessible FRUs..................................................................... 4-2 Rear-Accessible FRUs ...................................................................... 4-2 Miscellaneous Parts .........................................................................
Contents vi McDATA Eclipse 2640 SAN Router Installation and Service Manual
Tables 1-1 1-2 1-3 2-1 2-2 2-3 2-4 2-5 2-6 2-7 2-8 2-9 2-10 3-1 3-2 3-3 3-4 3-5 4-1 4-2 4-3 4-4 A-1 SAN Router Features ................................................................................... 1-4 Element Manager Software Functions ...................................................... 1-6 SANvergence Manager and Element Manager Platform Requirement 1-8 Installation Task Summary .........................................................................
Tables viii McDATA Eclipse 2640 SAN Router Installation and Service Manual
Figures 1-1 1-2 2-1 2-2 2-3 2-4 2-5 2-6 2-7 3-1 3-2 3-3 3-4 3-5 3-6 4-1 4-2 5-1 The 2640 SAN Router, Front View ............................................................. 1-2 The 2640 SAN Router, Rear View .............................................................. 1-3 2640 Ports and LEDs .................................................................................... 2-6 Management Port to Management Terminal Connection ...................... 2-8 Intelligent Ports ..............................
Figures x McDATA Eclipse 2640 SAN Router Installation and Service Manual
Preface This manual provides the information required to install and prepare the McDATA Eclipse 2640 SAN Router for configuration to operate with E/OSi in an Ethernet/IP and Fibre Channel (FC) data network. Who Should Use this Manual This publication is intended for trained service representatives experienced with storage area network (SAN) and Fibre Channel technology, and for IT professionals including experienced Data Networking Administrators and System Architects.
Preface How to Obtain Help For technical support, McDATA® end-user customers should call the phone number located on the service label attached to the front or rear of the hardware product.McDATA's "Best in Class" Solution Center provides a single point of contact for customers seeking help. The Solution Center will research, explore, and resolve inquires or service requests regarding McDATA products and services. The Solution Center is staffed 24 hours a day, 7 days a week, including holidays.
Preface SOIP are trademarks or registered trademarks of McDATA Corporation or its subsidiaries. All other trademarks are the property of their respective owners in the United States or other countries or both. Laser Compliance Statement Laser transceivers in the switches are tested and certified in the United States to conform to Title 21 of the Code of Federal Regulations (CFR), Subchapter J, Parts 1040.10 and 1040.11 for Class 1 laser products.
Preface and certified by Underwriters Laboratories Inc. (UL) and Underwriters Laboratories of Canada (ULC). International Safety Conformity Declaration (CB Scheme) A certification bodies (CB) test report supports the product, indicating safety compliance with the International Electrotechnical Commission (IEC) system for conformity testing and certification of electrical equipment (IECEE) CB scheme.
Preface • The product conforms with all protection requirements of EU directive 89/336/EEC (Electromagnetic Compatibility Directive) in accordance with the laws of the member countries relating to EMC emissions and immunity. • The product conforms with all protection requirements of EU directive 73/23/EEC (Low-Voltage Directive) in accordance with the laws of the member countries relating to electrical safety.
Preface People’s Republic of China CCC Mark The China Compulsory Certification mark (CCC mark) on the product indicates compliance with People’s Republic of China regulatory requirements for safety and EMC (for information technology equipment) as set forth by the National Regulatory Commission for Certification and Accreditation.
Preface Korean MIC Mark The Korean Ministry of Information and Communications mark (MIC mark) on the product indicates compliance with regulatory requirements for safety and EMC (for information technology equipment) as authorized and certified by the Korean Radio Research Institute (RRI).
Preface Directive. Directive requirements may be superseded by EU member nation law. For assistance with waste management efforts, please perform the following steps to identify pertinent information: 1. Review the original purchase contract to determine who to contact regarding waste management of this product; OR 2. Contact the company this product was procured from.
Preface McDATA Eclipse 2640 SAN Router Installation and Service Manual xix
Preface xx McDATA Eclipse 2640 SAN Router Installation and Service Manual
Preface McDATA Eclipse 2640 SAN Router Installation and Service Manual xxi
Preface xxii McDATA Eclipse 2640 SAN Router Installation and Service Manual
Preface McDATA Eclipse 2640 SAN Router Installation and Service Manual xxiii
Preface Safety Notices and Labels When using this product, observe the danger, caution, and attention notices provided in this manual. The notices are accompanied by symbols that represent the severity of the safety condition. The danger and caution notices are listed in numerical order based on their IDs, which are displayed in parentheses, for example (D004), at the end of each notice.
Preface DANGER Use the supplied power cords. Ensure the facility power receptacle is the correct type, supplies the required voltage, and is properly grounded. (D004) DANGER Disconnect the power cords. (D005) Attention Notices The following ATTENTION statements appear in this publication and describe practices that must be observed while installing or servicing the SAN Router.
Preface ESD Precautions xxvi All electrostatic discharge (ESD) sensitive components and FRUs in the product are enclosed and shielded. ESD procedures are not required when working with the product.
1 Overview Use the links below to access the major topics in this chapter. Section Page Introduction 1-1 Eclipse 2640 SAN Router 1-2 Element Manager Overview 1-6 Software Requirements 1-7 Before Installing the 2640 SAN Router 1-8 Introduction McDATA offers a family of Fibre Channel switching products that allow implementation of a storage area network (SAN) topology in Fibre Channel Protocol (FCP) or fibre connection (FICON) environments.
Eclipse 2640 SAN Router The Eclipse 2640 SAN Router (referred to as the SAN Router or router in this manual) supports iSCSI, iFCP, and R_Port for connecting to both IP backbones and legacy Fibre Channel (FC) fabrics. The SAN Router connects to a wide range of Fibre Channel and IP end systems. The SAN Router supports TCP/IP routing over extended distances at wire speed. The SAN Router offers: • SAN internetworking for scalable and fault-tolerant SANs. • Compression for increased bandwidth.
Figure 1-2 The 2640 SAN Router, Rear View 2640 SAN Router Physical Description All ports and connectors are located on the front of the SAN Router, except for the power connectors, as described in the following paragraphs. The rear of the SAN Router contains only the power connectors and cooling fans. The Field Replaceable Units (FRUs) are the optical transceivers and power supplies (which include internal fans).
To the left of each FC port is an LED that indicates the configuration and status of the associated port. For more information about these LEDs, see Table 3-1, page 3-8. Intelligent Ports for IP Connection The SAN Router provides four intelligent ports for Gig Ethernet (GE) connectivity, labeled 13 through 16. Each intelligent port for IP connectivity can be configured for either Internet Small Computer Systems Interface (iSCSI), or Internet Fibre Channel Protocol (iFCP).
Table 1-1 SAN Router Features Feature Description R_Port Support for FC-SW2 standard E_Port as well as Brocade interoperability mode allows you to fully integrate the SAN Router into an existing Fibre Channel SAN that includes one or more Fibre Channel switches. Fast Write The Fast Write software feature available on intelligent ports improves the performance of write operations between Fibre Channel initiators and targets in a Wide Area Network (WAN).
Element Manager Overview The SAN Router Element Manager, a Web-based Java applet, is used to configure, monitor, and troubleshoot the router. The Element Manager software configuration and monitoring functions are listed in Table 1-2, Element Manager Software Functions. See the McDATA Eclipse 2640 SAN Router Administration and Configuration Manual for specific configuration procedures using the Element Manager.
Table 1-2 Element Manager Software Functions Feature Description SAN Router Operations System Log Upgrade Firmware Reset the System Configuration Backup, and Restore Save Configuration Monitoring Device View LEDs and icons, system information icons Message Log Setting Polling Interval Reports and Statistics Ping GE Port Statistics FC Port Statistics Port Traffic Graphs iFCP Port Compression MAC Forwarding IP Forwarding ARP Table Storage Name Server FC Device Properties Remote Connection Statistics
Table 1-3 SANvergence Manager and Element Manager Platform Requirement Operating system IBM Compatible Intel Pentium Class PC, 400 MHz or above with mouse, 32-bit Sun Ultra 5 or better; 300 MHz or above, with mouse Windows Server 2003a Enterprise Edition Windows Server 2003b Standard Edition Windows 2000 with SP4 Windows XP with SP2 Solaris 8.0, Solaris 9.0. Please see SUN Microsystems website. JRE 1.4.1 or higher (provided with Java Runtime Environment SANvergence Manager) JRE 1.4.
Package Contents • Standard 19-inch EIA-compliant equipment rack if you are mounting the SAN Router in a rack. • Maintenance terminal (VT-100 or a PC with terminal emulation software) - the terminal is required to configure the SAN Router management IP address. • Fiber-optic cleaning kit - The kit contains tools and instructions to clean fiber-optic cable, connectors, loopback plugs, and protective plugs.
ATTENTION! All maintenance and servicing must be performed only by trained personnel under the direct supervision of a McDATA authorized representative. ATTENTION! It is important to discharge any electrostatic buildup to bring you and the chassis to the same potential! Take the following precautions: Use an electrostatic discharge (ESD) wrist strap connected to the chassis or the same earth ground as the cabinet.
2 Installing and Connecting the 2640 SAN Router Use the links below to access the major topics in this chapter.
Table 2-1 Installation Task Summary Task Number and Description Required or Optional Page Task 1: Verifying Installation Requirements. Required 2-2 Task 2: Mounting the 2640 SAN Router. Required 2-4 Task 3: Powering Up the 2640 SAN Router. Required 2-4 Task 4: Preparing to Configure the 2640 SAN Router Required 2-6 Task 5: Connecting the VT100 or Emulation Terminal to the RS-232 Management Port.
• SAN Router inband address. FC host information: • Platform version and patch/service pack level (Windows, Solaris, etc.). • HBA vendor, model, driver version, topology setting (Pt-Pt, Loop, etc.). FC Target information: • FC target/array model, firmware version, drive details. • SCSI bridge vendor, model, (Crossroads, etc.) and SCSI device details. FC Sub-fabric interconnect information: • FC device or switch vendor, model, firmware version, interconnect mode, domain ID, active zoneset.
• Bandwidth available between iFCP peer connections or iSCSI initiator and iSCSI SAN Router port (the lowest available bandwidth on the network at its busiest time, factoring in signal degradation, hops and supplementary activity). Is the pipe consistent in size across the entire path? — Correct rate limiting on the iFCP ports will be crucial to the health and performance of the iFCP interconnection.
The SAN Router has no power switch and powers up when connected to a live power source. Either power supply can maintain power for the SAN Router, however we recommend connecting both power supplies, each to a separate power source for redundancy protection. To power up the SAN Router: 1. Locate the power connections at the rear of the SAN Router. See Figure 1-2, The 2640 SAN Router, Rear View. DANGER Use the supplied power cords.
Figure 2-1 2640 Ports and LEDs Task 4: Preparing to Configure the 2640 SAN Router You must first change the Management Port IP address through the CLI as described in Task 5: Connecting the VT100 or Emulation Terminal to the RS-232 Management Port, page 2-7 and Task 6: Preparing the 2640 SAN Router for Element Manager Access, page 2-9. Table 2-2 and Table 2-3 list and describe the default settings for the IP SAN Router.
Table 2-2 Default Management and SAN Router Addresses Port IP Address Subnet Mask Default Gateway Mgmt 192.168.100.100 255.255.255.0 0.0.0.0 Table 2-3 Other Defaults Parameter Default Setting Zoning No zone (No devices zoned by default) iFCP SAN ID 0 FC Port Type FC - Auto Intelligent Port Interface Depends upon the configuration purchased. Intelligent Port Type Depends upon the configuration purchased.
• Connect female end of cable to the RS-232 port on the SAN Router. • Connect the male end of the cable to the RS-232 port on the terminal. Figure 2-2 Management Port to Management Terminal Connection 2. Set the PC terminal emulator settings to the SAN Router default settings shown below in Table 2-4. Table 2-4 Terminal Emulator Settings Parameter Setting Bits per second 9600 Data bits 8 Parity bits None Stop bits 1 Flow Control None Ensure that the VT100 arrow emulation feature is on.
Task 6: Preparing the 2640 SAN Router for Element Manager Access Set the IP Address for the Network Management Port Using CLI The SAN Router has a 10/100 Management Port IP address. You need to configure the SAN Router inband IP address. You do not need to change the 10/100 Management Port IP Address for Element Manager Access, but it must be set to an IP address appropriate for the network before the SAN Router is managed by SANvergence Manager.
• At the command prompt enter: set mgmt permroute where: address = IP address of the network management subnet. This IP address is used to add a static route to the SAN Router’s route table. This is required by the management station if its on a different subnet than the 10/100 interface. mask = subnet mask of the network management subnet. gateway = IP address of the gateway router. The gateway router is a directly connected router to which management traffic should be forwarded. 5.
• If there is no ping response, contact your network administrator to set up connectivity between the network management station and the SAN Router. You are now ready to configure the SAN Router using the Element Manager. Before You Connect the SAN Router to the Network You have set the network management IP address to suit your network environment. The SAN Router is also shipped with a default SAN Router IP address and a subnet mask which are configured at the factory.
Task 9: Connecting Fibre Channel Ports Fibre Channel Port Connections The ports are labeled 1 through 12 on the front of the SAN Router (see Figure 2-4, Fibre Channel Ports (Two of twelve). The default setting is FC - Auto. The FC port LEDs, located to the left of the associated ports, are dual-color LEDs (green and amber). Green indicates a GE setting for the port, and amber indicates an FC setting for the port. The LEDs blink when there is traffic, the rate of blinking increasing with more traffic.
Figure 2-5 IP Addresses Associated with SAN Router SFP Connectors and Cables Each of the Fibre Channel/Gigabit Ethernet ports on the SAN Router has a socket for a Small Form Factor Pluggable (SFP) transceiver. SFPs are hot-pluggable modules, meaning they can be installed or removed while the SAN Router is powered on and in operation. SFPs support both Gigabit Ethernet (GE) and Fibre Channel (FC) transceivers. The SAN Router is shipped with 16 SFP transceivers for Multi-Mode Fibre (MMF) connectivity.
transceivers from a McDATA-approved vendor list should be installed in your SAN Router. See Compatible Transceivers, page A-2 for a vendor list.
Table 2-6 Compatible Cable Types Type of Cable Range SFP Type 62.5 um Multi-Mode Fiber Optic FC/GE 2-300 m Short wave laser 50 um Multi-Mode Fiber Optic FC/GE 2-500 m Short wave laser 9 um Single Mode Fiber Optic 2m-10 Km Long wave laser Copper 0-30 m (equalized cable) 0-10 m (unequalized cable) Copper (FC HSSDC2) Cable Guidelines ATTENTION! Review and implement the following cable guidelines to avoid signal interference or cable damage. • Use RJ45 cable for the Network Management port.
ATTENTION! Do not block ventilation openings as this will restrict air flow around the side and front of the unit. Do not install the SAN Router in an environment where the operating ambient temperature might exceed 104°F (40°C). Management Port Pinouts The SAN Router has two management port connectors, an RS-232 serial connector, and an RJ45 connector.
Table 2-7 RJ45 Port Pinout Figure 2-7 Serial Port Pinout Description Pin Number Signal Comment 7 RTS Connected to Pin 8. 8 CTS Connected to Pin 7. 9 NC Figure 2-7, RJ45 Pinout and Table 2-8, RJ45 Pinout Description describe the RJ45 and 10/100 Ethernet pinouts for the SAN Router. RJ45 Pinout Table 2-8 RJ45 Pinout Description Pin Number Signal Comment 1 Tx+ 2 Tx- 3 Rx+ 4 Not used 100 Ω termination. 5 Not used 100 Ω termination.
Table 2-8 RJ45 Pinout Description Pin Number Signal Comment 6 Rx- 7 Not used 100 Ω termination 8 Not used 100 Ω termination Installing an SFP Device SFP transceivers are usually shipped with protective rubber plugs installed. If you do not plan to immediately connect fiber cable to the SFP after installation, leave the protective plugs installed. To connect an SFP device, follow these steps: 1.
SAN Router Firmware Default Values If you need to restore the default values in the firmware, review Table 2-9 as the table lists all default values and how you can change or view the default values from Element Manager or SANvergence Manager. .
Table 2-9 SAN Router Firmware Default Values via Element Manager (Continued) Element Manager Parameters Default Setting Element Manager Menu Hierarchy Management Port IP address 192.168.100.100 Configuration>Port>Management Management Port Subnet Mask 255.255.255.0 Configuration>Port>Management Default Gateway 0.0.0.
Table 2-9 SAN Router Firmware Default Values via Element Manager (Continued) Element Manager Parameters Default Setting Element Manager Menu Hierarchy iSCSI/iFCP port 3 Internal SAN address 0.0.0.0 Configuration>Port>FC/Ethernet iSCSI/iFCP port 4 IP address 0.0.0.0 Configuration>Port>FC/Ethernet iSCSI/iFCP port 4 subnet mask 0.0.0.0 Configuration>Port>FC/Ethernet iSCSI/iFCP port 4 External router address 0.0.0.0 Configuration>Port>FC/Ethernet iSCSI/iFCP port 4 Internal SAN address 0.0.0.
Table 2-9 SAN Router Firmware Default Values via Element Manager (Continued) Element Manager Parameters Default Setting Element Manager Menu Hierarchy Authentication method None Configuration>Port>FC/Ethernet> Advanced Login Retry timeout (in secs): Configure/60 Configuration>Port>FC/Ethernet> Advanced First Burst Length (KB) 64 Configuration>Port>FC/Ethernet> Advanced Max Burst Length (KB) 256 Configuration>Port>FC/Ethernet> Advanced Max Rcv Data Segment Length (C\KB) 64 Configuration>Po
Table 2-9 SAN Router Firmware Default Values via Element Manager (Continued) Element Manager Parameters Default Setting Element Manager Menu Hierarchy Timeout (in secs) 1 Configuration>iSCSI>RADIUS Server Configuration Retries 1 Configuration>iSCSI>RADIUS Server Configuration IP Address 0.0.0.
Table 2-9 2-24 SAN Router Firmware Default Values via Element Manager (Continued) Element Manager Parameters Default Setting Element Manager Menu Hierarchy Backup for Port Disabled Configuration>iFCP>Port Redundancy Timeout for backup Activation (in secs) 5 Configuration>iFCP>Port Redundancy Recovery Method Manual Configuration>iFCP>Port Redundancy McDATA Eclipse 2640 SAN Router Installation and Service Manual
Table 2-10 SAN Router Firmware Default Values via SANvergence SANvergence Parameters Default Setting SANvergence Menu Hierarchy Fabric Name Fabric-ID 1 mSAN Configuration>Actions>Fabric Configuration>Fabrics Connection Mode Open Fabric 1.
Table 2-10 SAN Router Firmware Default Values via SANvergence (Continued) SANvergence Parameters Default Setting SANvergence Menu Hierarchy Discovered Devices for Fabric 1-Fabric-ID 1 mSAN Configuration>Actions>Fabric Configuration>Selective Import Disabled mSAN Configuration>Actions>Enable LUN Mapping General Enable LUN Mapping New Zone Zone ID Next available mSAN Configuration>Actions>New number up to 512 Zone Minimum Guaranteed Bandwidth 150 kbps mSAN Configuration>Actions>New Zone Maximu
Table 2-10 SAN Router Firmware Default Values via SANvergence (Continued) SANvergence Parameters Default Setting SANvergence Menu Hierarchy Starting Zone ID Value 1 Option>Preferences>Zoning Ending Zone ID Value 512 Option>Preferences>Zoning Options After Commit Show "Save to Flash" confirmation Option>Preferences>Zoning Installing and Connecting the 2640 SAN Router 2-27
2-28 McDATA Eclipse 2640 SAN Router Installation and Service Manual
3 Maintenance and Troubleshooting Use the links below to access the major topics in this chapter.
Download Firmware Using Element Manager The SAN Router can store up to two versions of firmware – the currently active version and an inactive version. You can also download the boot ROM. ATTENTION! Power cycling the SAN Router during a boot ROM upgrade will render the SAN Router unusable. If the boot ROM becomes corrupted, contact McDATA support to have the unit returned to the factory for reinitialization.
NOTE: The TFTP server daemon is not part of the base Windows operating system; this service is part of the Remote Installation Services (RIS) package that is available in the operating installation disk. Follow these steps: 1. Install the Remote Installation Services from the operating systems installation disk if the TFTP server daemon was not previously installed. (To determine if the TFTP server daemon is already installed, perform step 3 through step 5.) 2.
4. Click the Download button. When you download a new version, it is always saved in the inactive location. Figure 3-1 Activate New Firmware Firmware Upgrade Dialog Box To activate the new firmware: 1. Click the Activate button. • The Activate Boot Location dialog displays both firmware locations and their respective build dates. 2. Click on the version you want to activate. 3. Click OK. 4. Choose Reset System from the File menu to make the new version active.
• After the reset, a version mismatch message displays. You must now exit the Element Manager. 6. Click Yes to exit the Element Manager. 7. Close the parent Element Manager Login screen. 8. Close and restart the web browser to load the element manager from the new version. After resetting the SAN Router, it may take two or three minutes for the SAN Router’s embedded web browser to become ready.
NOTE: Troubleshooting the SAN Router requires that you have access to the CLI, Element Manager, or SANvergence Manager to locate errors and resolve the errors. Figure 3-2 2640 SAN Router Physical Connections Power Connections Physical Connections and Ports All ports and connectors are located on the front of the SAN Router, as described in the following paragraphs. The rear of the SAN Router contains only cooling fans, which are not accessible.
The two power supplies, located on the rear of the SAN Router are FRUs (see Figure 3-3). To remove a power supply, review Chapter 5, RRP 2: Redundant Power Supply. Figure 3-3 Power Supply FRUs NOTE: For hardware status, you can select from the Element Manager, the System Information View - Environmental Pane which shows the status of the power supplies and fans. Review the Administration and Configuration Manual for details.
SAN Router LEDs Table 3-1 lists and describes the LEDs for the SAN Router. NOTE: In the Meaning column below, link means the Ethernet link is detected, that is, the cable is plugged in and connected to an Ethernet port at the other end. Initialized means the software has loaded all the necessary routines and the SAN Router is operational. Also, in addition to the LEDs, you can view SAN Router status of ports via the Element Manager Device View.
LED Label Color Meaning FC/GE Port LED (Ports 1 through 12) Green and amber This LED is a dual-color (green/amber) LED. Green indicates GE (Ethernet) and amber indicates FC. Both colors blink with traffic; the rate of blinking indicates the amount of traffic. If the LEDs are off, there may be a broken link or the port hardware may not be working. (If the port is not being used, the LED will be off.) Errors can also be viewed through the Element Manager or SANvergence Manager.
Table 3-2 3-10 SAN Router Troubleshooting Problems and Possible Solutions Problem Meaning and Solution A yellow border appears around one of the ports on the Element Manager device view. This usually indicates that the port is not properly configured or the port has been disabled. • The GE ports may display yellow if you initially configured the SAN Router without IP address entries for these ports. You must configure one or the other with an IP address, using CLI or Element Manager.
Problem Meaning and Solution After setting up your iFCP configuration, you can’t see your remote devices. • Check both iFCP ports and make sure you have link lights between the port and the SAN Router/GE switch on either side. Ping across the link from local to the remote SAN Router. • Check in the Element Manager to make sure that each SAN Router has a unique mSAN ID (Configuration>iFCP>Setup) and that the SAN Router has been reset since this was changed.
3-12 Problem Meaning and Solution You aren’t sure which Fibre Channel port type to assign. Fibre Channel port parameters that you can configure through the FC/Ethernet Port Configuration dialog box in the Element Manager include: • FC Auto - Ports that automatically sense whether the type of connection is F_Port or FL_Port. Use FC-Auto for connecting Fibre Channel devices such as host bus adapters and storage targets.
GE Ports Troubleshooting Table 3-3 GE Port Problems and Solutions Problem Solution Only one of your GE ports is showing activity. • Check that the GE cable is securely inserted in both the SAN Router and the Gigabit Ethernet port on the SAN Router • Make sure that the Gigabit Ethernet cable is not damaged and that nothing sharp or heavy has been placed directly on it (this may damage the delicate fiber of the cable).
Table 3-4 Serial Management Console Troubleshooting Problem Solution The Serial Management Console will not come up. There are several reasons that you may not be able to bring up a console connected to the serial port. Make sure the “null modem” cable on the management workstation is plugged in securely to the proper serial port. Check that the settings for the VT100 terminal emulator (see Chapter 2 in the SAN Router’s User Guide) are correct.
Figure 3-4 Retrieve the System Log Dialog Box 2. Type the IP address where the management workstation TFTP server resides. 3. Type or modify the name of the file where you want this segment of the log stored. For some TFTP servers, if you are creating a new file, you must place it in an existing subdirectory. 4. Click the Retrieve button. 5. Click OK to empty the System Log.
Table 3-5 SNMP Alerts or Alarm Definitions Alert or Alarm Name Description Cold Start The SAN Router is powered on, or rebooted. Informational only message, no action required. Link Down A port interface loses an active link signal. Link Up A port interface acquires an active link signal. flashNewImageInstallTrap A new firmware image is installed in flash memory. Informational only message, no action required. envVoltageUpperThreshTrap The upper voltage threshold is exceeded.
Figure 3-5 Power Supply Alert Shown in Trap Viewer Performing a Loopback Test If you suspect there is a hardware problem with a port, you can insert the loopback connector, which is supplied with the router, into the port to determine if the port is operating correctly. If the LED turns solid when the loopback connector is plugged into the port, then the port hardware is operating correctly.
Other Resources for Troubleshooting In addition to the troubleshooting information listed previously, there are additional resources that can be used in the troubleshooting process. SANvergence Manager The SANvergence Manager provides the following tools which can used in the troubleshooting process: • Configuration archive provides information which includes: system log, and SAN Reports. • Log Viewer which can be used to view the system log.
1. Obtain the appropriate tools (portable can of oil-free compressed air and alcohol pads) from the fiber-optic cleaning kit. 2. Disconnect the fiber-optic cable from the transceiver. Use compressed air to blow any contaminants from the connector as described below (see A and B of Figure 3-6). — Keep the air nozzle approximately 50 millimeters (two inches) from the end of the connector and hold the can upright.
3-20 McDATA Eclipse 2640 SAN Router Installation and Service Manual
4 Parts Catalog Use the links below to access the major topics in this chapter. Section Page Parts Catalog 4-1 Front-Accessible FRUs 4-2 Rear-Accessible FRUs 4-2 Miscellaneous Parts 4-3 Power Cords and Receptacles 4-4 Parts Catalog This chapter provides an illustrated parts breakdown or part numbers for field-replaceable units (FRUs). • Front-accessible FRUs. • Rear-accessible FRUs. • Miscellaneous parts. • Power cords and receptacles.
Front-Accessible FRUs Table 4-1 lists the front-accessible FRU part numbers, descriptions, and quantities. Table 4-1 FRU List-Front Accessible Part Number Description Qty. 007-000010-000 Base assembly Reference 803-000076-313 Long wave optical transceiver, 35 km Reference 803-000074-395 Short wave optical transceiver Reference 803-000075-395 Long wave optical transceiver, 10 km Reference Rear-Accessible FRUs Table 4-2 lists the rear-accessible FRU part numbers, descriptions, and quantities.
Miscellaneous Parts Figure 4-1 illustrates miscellaneous parts. Table 4-3 is the associated parts list. The table includes reference numbers to Figure 4-1, part numbers, descriptions, and quantities. 2 1 Figure 4-1 3 Miscellaneous Parts Miscellaneous Parts List Table 4-3 Reference Part Number Description Qty.
Power Cords and Receptacles Figure 4-2 illustrates optional power cords and receptacles. Table 4-4, page 4-5 is the associated parts list. The table includes reference numbers to Figure 4-2, feature numbers, and descriptions.
Table 4-4 Ref. Power Cord Part Number List Part Number Description -1 XX Power cord, AC, North America NEMA 5-15P straight, 125 volts, 10 amps, 3.0 meters Receptacle: NEMA 5-15R -2 Reference Only Power cord, AC, United Kingdom BS 1363 right angle, 250 volts, 10 amps, 2.8 meters Receptacle: BS 1363 -3 Reference Only Power cord, AC, European Community CEE 7/7 straight, 250 volts, 10 amps, 2.
Ref. Part Number Description -12 Reference Only Power cord, AC, United States (Chicago) NEMA L6-15P straight, twist-lock, 250 volts, 10 amps, 1.8 meters Receptacle: NEMA L6-15R -13 Reference Only Power cord, AC, North America NEMA L6-15P straight, twist-lock, 250 volts, 10 amps, 2.8 meters Receptacle: NEMA L6-15R -14 Reference Only Power cord, AC, North America NEMA L6-15P straight, twist-lock, 250 volts, 10 amps, 2.
5 Removal and Replacement Procedures Use the links below to access the major topics in this chapter. Section Page Procedural Notes 5-1 RRP 1: SFP Optical Transceiver 5-2 RRP 2: Redundant Power Supply 5-4 Procedural Notes The following procedural notes are referenced in applicable removal and replacement procedures. 1.
RRP 1: SFP Optical Transceiver Small form factor pluggable (SFP) optical transceivers are removed and replaced while the router is powered on and operational. Use the following procedures to remove or replace an SFP optical transceiver from the front of the router chassis. Refer to Chapter 4, Parts Catalog, for FRU locations and part numbers. Tools Required Removal The following tools may be required to perform these procedures. • Door key with 5/16-inch socket (only for some equipment cabinets).
4. Block communication to the port. 5. Disconnect the fiber-optic jumper cable from the port: a. Pull the keyed LC connector free from the port’s optical transceiver. b. Place a protective cap over the jumper cable connector. 6. The optical transceiver has a wire locking bale to secure the transceiver in the port receptacle and to assist in removal. The locking bale rotates up or down, depending on the transceiver manufacturer and port location. a.
RRP 2: Redundant Power Supply Use the following procedures to remove or replace a redundant power supply (with internal cooling fan) from the rear of the router chassis. Tools Required Removal A door key with 5/16-inch socket may be required for some equipment cabinets. To remove a redundant power supply: 1. If the router is installed as part of a stand-alone configuration, skip this step. If the router is rack-mounted and installed in a cabinet, open the cabinet front door. 2.
Figure 5-1 Replacement Power Supply Removal To replace a redundant power supply: 1. Remove the replacement power supply from its shipping container. 2. Inspect the rear of the power supply for bent or broken connector pins that may have been damaged during shipping. If any pins are damaged, obtain a new power supply. 3. Position the power supply in the rear of the router. While supporting the power supply with one hand, insert it into the router chassis. 4. Replace the thumb screws. 5.
5-6 McDATA Eclipse 2640 SAN Router Installation and Service Manual
A Specifications Use the links below to access the major topics in this appendix. Section Page Port Characteristics A-1 Size and Weight A-1 Power Requirements A-2 Power Consumption A-2 Environmental Requirements A-2 Compatible Transceivers A-2 Port Characteristics • 12 FC ports • 4 GE/TCP ports • Management port: 1 10/100 (RJ-45). • Management Port: RS-232 serial. • Height: 1.66 in (42.2 mm) or 1 U (rack unit).
• Width: 16.90 in (429.3 mm) • Depth: 25.425 in (645.8 mm) • Weight: 25 lbs (11.4 kg) Power Requirements • U.S./Japan: Nominal 100/120 volts, 50 to 60 Hz • Europe/Australia: Nominal 220/240 volts, 50 to 60 Hz Power Consumption • Dual redundant power supplies, each with a maximum power consumption of 250 Watts. • Power consumption: 190 Watts.
• JDS Uniphase - JSM-21S3AAP - 1G Fibre Channel 100-M5-SN-1/100-M6-SN-1 (Multi-Mode, LC Connector) Transceivers • PicoLight - PL-XPL-00-S23-71 - 1G Fibre Channel 100-M5-SN-1/100-M6-SN-1 (Multi-Mode, LC Connector) Transceivers • Stratos Lightwave - SPLC-20-6-1-SL - 1G Fibre Channel 100-M5-SN-1/100-M6-SN-1 (Multi-Mode, LC Connector) Transceivers 1000Base-SX (GE) Multi-Mode, LC Connectors • Agilent Technologies - HFBR-5701L - Gigabit Ethernet 1000Base-SX (Multi-Mode, LC Connector) Transceivers • Agilent Tech
SFP Cable Requirements Table A-1 lists recommended cable specifications.
Index A Appendix A 2-14 C Cable Specifications 2-14 clean fiber-optic components 3-18 Compatible Connectors 1000Base-LX A-3 1000Base-SX A-3 1G FC Multi-Mode A-2 1G Single-Mode A-3 Copper A-3 Copper cables 2-15 CRU removal SFP transceiver 5-2 tools required 5-2 CRU replacement tools required 5-2 Customer support 3-5 E Element Manager iFCP Gateway 1-6 Monitoring 1-7 Port Configuration 1-6 Reports and Statistics 1-7 Switch Configuration 1-6 Switch Operations 1-7 Environmental Requirements A-2 F Fiber optic
Index illustrated parts breakdown 4-4 Power Requirements A-2 Power supply Specifications 2-4 power supply removal 5-4 replacement 5-5 specifications A-2 procedural notes 5-1 procedures CRU remove and replace 5-2 V VT100 arrow emulation 2-8 VT100 terminal 2-7 W Windows NT 1-8 R remove and replace procedures 5-2 repair procedures Clean fiber-optic components 3-18 Returning product 1-9 S safety general precautions 1-xxv SAN Router Compression 1-5 E_Port 1-5 Fast Write 1-5 iFCP 1-4 iSCSI 1-4 Multiple Ports
