Service manual

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Intrepid® 6140 Director Installation and Service Manual
Installation Tasks
Figure 2-22 Date/Time Properties Dialog Box (Date & Time Tab)
Task 11: Configure the Call-Home Feature (Optional)
The management server has an optional call-home feature that
provides automatic dial-out through the internal modem to a service
support facility to report director problems. The problem is logged
into the support facility tracking system for resolution. To configure
the call-home feature:
1. There are two jacks on the server internal modem: one for the
call-home connection (LINE), and the other for a telephone
(PHONE). Ensure a telephone cable is routed and connected to
the LINE jack at the rear of the management server.
2. At the Windowsdesktop,double-click the CallHome Configuration
icon. The Call Home Configuration dialog box displays.
3. At the Call Center Phone Number field, enter the telephone number
for the solution center (800-752-4572). Include information, such
as the country code, area code, or any prefix required to access a
telephone line outside the facility.
4. At the Local Phone Number field, enter the telephone number for
access to the local server. Include necessary information such as
the country code or area code.
5. Click OK to save the configured telephone numbersand closethe
dialog box.