Service manual

Maintenance Analysis Procedures
3-55
Maintenence Analysis Procedures
Was the maintenance action successful?
NO YES
↓ The fabric, ISL, and product are operational. Exit MAP.
Contact the next level of support. Exit MAP.
14
An E_Port segmented (operational product) because a response
(hello timeout) to a verification check indicates an attached switch is
not operational.
a. Perform a data collection at the operational product and send the
CD to support personnel for analysis. This information may
assist in fault isolating the failed switch.
b. Go to
MAP 0000: Start MAP and perform fault isolation for the
failed switch. Exit MAP.
15
A product E_Port is connected to an unsupported fabric element.
Advise the customer of the problem and disconnect the ISL to the
unsupported fabric element. Exit MAP.
16
Event code is informational only and indicates a product E_Port is
fenced (blocked). An application or hardware malfunction occurred
(as indicated by failure symptoms or primary event codes) or the port
fencing policy is too restrictive. Obtain supplementary event data as
follows:
a. At the
Event Log , examine the first five bytes (0 through 4)of
event data.
b. Byte 0 specifies the E_Port reporting the problem. Byte 4
specifies the port fence code as listed in Tabl e 3 -1 5.
Table 3-15 Port Fence Codes and Actions
Byte 4 Port Fence Code Action
01 Protocol error. Go to step 17.
02 Link-level hot I/O. Go to step 18.
03 Security violation. Go to step 19.