Service manual

Maintenance Analysis Procedures
3-27
Maintenence Analysis Procedures
b. Type the user ID and password obtained in MAP 0000: Start
MAP
.
c. Type the IP address of the management server running the first
instance of the SAN management application in the
Network
Address
field.
d. Click
Login . The application opens and the main window
displays.
Was the maintenance action successful?
NO YES
↓ The management server connection is restored and the
second management server is a client. Exit MAP.
Contact the next level of support. Exit MAP.
21
The IP address defining the product to the SAN management
application is incorrect or unknown and must be verified. An
asynchronous RS-232 modem cable and maintenance terminal
(desktop or notebook PC) with a Windows-based operating system
and RS-232 serial communication software (such as ProComm Plus
or HyperTerminal) are required. To verify the IP address:
a. Using a Phillips screwdriver, remove the protective cap from the
9-pin maintenance port. Connect one end of the RS-232 modem
cabletotheport.
b. Connect the other cable end to a 9-pin serial communication port
(COM1 or COM2) at the rear of the maintenance terminal PC.
c. Power on the maintenance terminal. At the Windows desktop,
click
Start at the left side of the task bar. The Windows
Workstation
menu displays.
d. At the
Windows Workstation menu, sequentially select the
Programs , Accessories , Communications , and HyperTerminal
options. The Connection Description dialog box displays.
e. Type a descriptive product name in the
Name field and click OK .
The
Connect To dialog box displays.
f. Ensure the
Connect using field displays COM1 or COM2
(depending on the port connection to the product), and click
OK .
The
COMn Properties dialog box displays, where n is 1 or 2.