Service manual

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Intrepid® 6140 Director Installation and Service Manual
Maintenence Analysis Procedures
Was the maintenance action successful?
NO YES
↓ The management server connection is restored. Exit MAP.
Contact the next level of support. Exit MAP.
18
An instance of the SAN management application is open at another
management server and communicating with the product (duplicate
session). Inform the customer and either:
• Power off the server running the second instance of the
application.
• Configure the server running the second instance of the
application as a client workstation.
Does the customer want the second server configured as a client?
YES NO
↓ Power off the server reporting the Duplicate Session
problem. Exit MAP.
19
Determine the IP address of the management server running the first
instance of the SAN management application.
a. After the server powers on and successfully completes POSTs,
the LCD panel displays a Welcome!! message and continuously
cycles through and displays operational information.
b. After a few seconds, the LCD panel displays a LAN 2:
010.001.001.001 message.
c. Depending on product-to-server LAN connectivity, record the
appropriate IP address (LAN 1 or LAN 2).
Continue.
20
Configure the management server reporting the Duplicate Session
problem as a client.
a. At the SAN management application, select
Logout from the
SAN menu. The application closes and the Log In dialog box
displays.