Service manual

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Intrepid® 6140 Director Installation and Service Manual
Maintenence Analysis Procedures
MAP 0300: Loss of Server Communication
This MAP describes fault isolation for the product to browser PC
Internet connection (EFCM Basic Edition interface) or the product to
management server LAN connection. The failure indicator is:
•APage cannot be found,Unable to locate the server, HTTP 404 -
file not found, or similar message (browser PC).
• The icon representing the product displays a grey square with an
exclamation mark (SAN management application).
• A greysquare at the alert panel, aNo Link statusand reason,and
no visible product FRUs (Element Manager Hardware View).
NOTE: Upon restart, it may take up to five minutes for the management
interface logical connection to activate. This delay is normal.
1
The following product management interface failed:
• EFCM Basic Edition (browser PC). Go to step 2.
• SAN management or Element Manager application
(management server). Go to step 5.
2
A Page cannot be found, Unable to locate the server, HTTP 404 -
file not found, or similar message appears at the browser PC,
indicating the PC cannot communicate with the product because:
• The product-to-PC Internet link could not be established.
• AC power distribution for the product failed or AC power was
disconnected.
• The director CTP card failed.
Continue.
3
Ensure the product is connected to facility power. Inspect the product
for indications of being powered on, such as:
• An illuminated PWR LED (green) or ERR LED (amber).
• Illuminated LEDs adjacent to Fibre Channel ports.
• Audio emanations and airflow from fans.