Service manual

1
Error-Detection, Reporting, and Serviceability Features
1-13
General Information
• An RS-232 maintenance port at the rear of the switch (port
access is password protected) that enables installation or service
personnel to change the switch’s IP address, subnet mask, and
gateway address.
These parameters can also be changed through a Telnet session,
access for which is provided through a local or remote PC with an
Internet connection to the switch.
• Data collection through the EFCM Basic Edition interface or
Element Manager application to help isolate system problems.
The data includes a memory dump file and audit, hardware, and
engineering logs.
• Beaconing to assist service personnel in locating a specific port or
switch. When port beaconing is enabled, the amber LED
associated with the port flashes. When unit beaconing is enabled,
the system error indicator on the front panel flashes. Beaconing
does not affect port or switch operation.
• An internal modem for use by support personnel to dial-in to the
management server (optional) for event notification and to
perform remote diagnostics.
• Automatic notification of significant system events (to support
personnel or administrators) through e-mail messages or the
call-home feature.
NOTE: The call-home feature is not available through the EFCM Basic
Edition. The call-home feature may not be available if the EFCM Lite
application is installed on a customer-supplied platform.
• SNMP management using the Fibre Channel Fabric Element MIB,
Transmission Control Protocol/Internet Protocol (TCP/IP)
MIB-II definition (RFC 1157), or a product-specific private
enterprise MIB that runs on the switch. Up to six authorized
management workstations can be configured through the EFCM
Basic Edition interface or Element Manager application to receive
unsolicited SNMP trap messages. The trap messages indicate
product operational state changes and failure conditions.
• Optional SNMP management using the Fibre Alliance MIB that
runs on the management server. Up to 12 authorized
management workstations can be configured through the SAN