Service manual

4
Repair Procedures - SAN Management Application
4-45
Repair Information
3. Click Next. The Instructions section of the dialog box indicates the
ports will be blocked.
4. Click Next. Beaconing is enabled for both ports and both ports are
blocked. Swap the port fiber-optic cables as directed by the
system administrator.
5. Click Next. The Instructions section of the dialog box indicates the
port swap operation is complete and beaconing is disabled. Select
each Unblock check box to unblock the ports, then click Finish.
6. Ensure that the system administrator varies any attached host
online and sets any attached device online.
7. Back up the product configuration data. Refer to Back Up
Configuration for instructions.
Collecting
Maintenance Data
When firmware detects a critical error, the product automatically
copies the contents of DRAM to a dump area in FLASH memory on
the CTP card. Perform this procedure after a firmware fault or FRU
failure to capture data for analysis by support personnel.
Maintenance data includes the dump file and engineering logs.
NOTE: An optional full-volatility feature is often required at military sites
that process classified data. If the feature is enabled through a PFE key, a
memory dump file (that may include classified Fibre Channel frames) is not
included as part of the data collection procedure.
To collect maintenance data use the following steps:
1. Select Data Collection from the Maintenance menu
(Maintenance>Data Collection). The Save Data Collection dialog box
appears (Figure 4-16).
Figure 4-16 Save Data Collection Dialog Box