Service manual

4
Repair Procedures - SAN Management Application
4-29
Repair Information
Obtaining Fabric
Log Information
The SAN management application provides access to logs that
contain fabric-level maintenance information. At the application
main window, select the Logs option from the Monitor menu, then
click (select) the desired log option. Logs with maintenance
information are:
•Event.
•Fabric.
• Product Status.
Event Log The Event Log records simple network management protocol (SNMP)
trap events, client-server communication errors, and other problems
recorded by the SAN management application. Information provided
is generally intended for use by third-level support personnel to fault
isolate significant problems. The log describes:
• Date/Time - Date and time the event occurred.
• Event - Event number and brief description of the event. Include
this information when reporting an event to customer support.
• Product - Product associated with the event and configured name
or IP address associated with the instance.
• Data - Additional event data for fault isolation. Include this
information when fault isolating a call-home problem or
reporting an event to customer support.
Fabric Log The Fabric Log records the time and nature of changes made to a
multiswitch fabric. The information is useful for isolating zoning or
fabric-wide problems. The log describes:
• Date/Time - Date and time the change occurred.
• Fabric Event - Description of the zoning or fabric change.
• Description - Supplementary information (if available)
in text format.
Product Status Log The Product Status Log records the previous and current status of a
managed product, and indicates the instance of an Element Manager
application that should be opened to investigate a problem. The log
describes:
• Date/Time - Date and time the status change occurred.