Service manual

3
MAP 0500: Port Failure or Link Incident Analysis
3-37
Maintenence Analysis Procedures
a. At the Hardware View, right-click the port. A pop-up menu
appears.
b. Select Clear Link Incident Alert(s). The Clear Link Incident
Alert(s) dialog box displays.
c. Select the This port (n) only radio button and click OK. The link
incident clears.
d. Monitor port operation for approximately five minutes.
Did the link incident recur?
YES NO
↓ The problem is transient and the product port is operational.
Exit MAP.
20
Clean fiber-optic components.
a. Inform the customer the port will be blocked. Ensure the system
administrator quiesces Fibre Channel frame traffic and sets
attached devices offline.
b. Block the port. Refer to Blocking or Unblocking a Port (EFCM
Basic Edition) or Blocking or Unblocking a Port (Element
Manager).
c. Clean fiber-optic connectors. Refer to Clean Fiber-Optic
Components.
d. Unblock the port. Refer to Blocking or Unblocking a Port (EFCM
Basic Edition) or Blocking or Unblocking a Port (Element
Manager).
e. Monitor port operation for approximately five minutes.
Did the link incident recur?
YES NO
↓ The product port is operational. Exit MAP.
21
Disconnect the fiber-optic jumper cable from the port and connect the
cable to a spare port.
Is a link incident reported at the new port?
YES NO