Service manual

3
3-36
McDATA Sphereon 4400 Fabric Switch Installation and Service Manual
Maintenence Analysis Procedures
Was the maintenance action successful?
NO YES
↓ The product port is operational. Exit MAP.
Contact the next level of support. Exit MAP.
18
As indicated by event code 507, a port failed a loopback test. Reset
the failed port.
a. At the EFCM Basic Edition interface:
1. Select Ports and Reset from the Maintenance menu at any
view. The Reset View displays.
2. If necessary, use the vertical scroll bar to display the
information row for the port.
3. Select (click) the check box in the Reset column.
4. Click OK. The port resets.
b. At the Element Manager:
1. At the Hardware View, right-click the port. A pop-up menu
appears.
2. Select Reset Port. The message This operation will cause
a link reset to be sent to the attached device displays.
3. Click OK. The port resets.
c. Perform an external loopback test for the reset port. Refer to
External Loopback Test (EFCM Basic Edition) or External
Loopback Test (Element Manager).
Was the maintenance action successful?
NO YES
↓ The product port is operational. Exit MAP.
Go to step 17.
19
A message appeared in the Link Incident Log or an event code 581,
582, 583, 584, 585, or 586 was observed at the console of an OSI
server attached to the product reporting the problem. Clear the link
incident (Element Manager only).