Service manual

3
MAP 0500: Port Failure or Link Incident Analysis
3-35
Maintenence Analysis Procedures
— Element Manager - Select Ports from the Configure menu
at any view. The Configure Ports dialog box displays.
b. If necessary, use the vertical scroll bar to display the information
row for the inactive port.
c. Select (click) the Speed field and configure the port.
d. Click OK or Activate.
Was the maintenance action successful?
NO YES
↓ The product port is operational. Exit MAP.
Contact the next level of support. Exit MAP.
16
A port is inactive because the port swap configuration is invalid.
Perform a port swap procedure (Element Manager only), ensure the
configuration is valid, and ensure the port address matches the
hardware configuration definition (HCD) of the attached host. Refer to
Swap Ports. Exit MAP.
17
As indicated by event codes 506, 512, 514, 515, or 516, a port failed
and the optical transceiver must be removed and replaced. Refer to
RRP 1: SFP Optical Transceiver.
• The procedure is concurrent and performed while the product is
operational.
• Replace the transceiver with a transceiver of the same speed.
• Perform an external loopback test. Refer to External Loopback
Tes t (EFCM Basic Edition) or External Loopback Test (Element
Manager).
NOTE: Event code 514 may generate a call-home event that incorrectly
indicates a CTP card failure. Although the optical socket on the CTP card may
have failed, replace the transceiver and verify operation. If a failure is still
indicated, replace the switch. When event code 514 is indicated, ensure a
replacement transceiver and switch are available.