Service manual

3
MAP 0500: Port Failure or Link Incident Analysis
3-33
Maintenence Analysis Procedures
• Element Manager - Refer to the McDATA Sphereon 4400
Fabric Switch Element Manager User Manual (620-000241) for
instructions.
Was the maintenance action successful?
NO YES
↓ The product port is operational. Exit MAP.
Contact the next level of support. Exit MAP.
11
A connection is not allowed because of a fabric binding mismatch.
Fabric membership lists must be compatible for both elements. At the
EFCM Basic Edition interface or SAN management application,
ensure fabric binding is enabled and fabric membership lists are
compatible for both elements.
• EFCM Basic Edition - Refer to the McDATA EFCM Basic Edition
User Manual (620-000240) for instructions.
• SAN management application - Refer to the EFC Manager
Software Release 8.7 User Manual (620-000170) for
instructions.
Was the maintenance action successful?
NO YES
↓ The product port is operational. Exit MAP.
Contact the next level of support. Exit MAP.
12
A connection is not allowed because of a SANtegrity authentication
failure. At the EFCM Basic Edition interface or Element Manager,
modify the IP address access control list, product-level authentication
settings, port-level authentication settings, and challenge handshake
authentication protocol (CHAP) sequence to ensure device access to
the product.
• EFCM Basic Edition - Refer to the McDATA EFCM Basic Edition
User Manual (620-000240) for instructions.
• Element Manager - Refer to the McDATA Sphereon 4400
Fabric Switch Element Manager User Manual (620-000241) for
instructions.