Service manual

3
MAP 0300: Loss of Server Communication
3-19
Maintenence Analysis Procedures
11
Verify operation of Ethernet hub(s). Inspect each hub for indications
of being powered on, such as:
•Green Power LED illuminated.
•Green Status LEDs illuminated.
Is a failure indicated?
YES NO
↓ Go to step 13.
12
Remove and replace the Ethernet hub. Refer to supporting
documentation for instructions.
Was the maintenance action successful?
NO YES
↓ The management server connection is restored. Exit MAP.
Contact the next level of support. Exit MAP.
13
A problem with LAN-attached device is indicated.
• If the problem is associated with another fabric element or
management server, go to MAP 0000: Start MAP to isolate the
problem for that product. Exit MAP.
• If the problem is associated with an unrelated device, inform the
customer for problem resolution.
Was the maintenance action successful?
NO YES
↓ The management server connection is restored. Exit MAP.
14
The Ethernet adapter on the product CTP card reset in response to
an error. The connection to the management server terminated
briefly, then recovered upon reset. Perform a data collection and
contact the next level of support. Refer to Collecting Maintenance
Data (EFCM Basic Edition) or Collecting Maintenance Data (Element
Manager). Exit MAP.