Service manual

3
MAP 0300: Loss of Server Communication
3-17
Maintenence Analysis Procedures
• No product FRUs are visible.
•The Status table is yellow, the Status field displays No Link, and
the Reason field displays an error message listed in Table 3 - 7 .
8
Transmit or receive errors for the Ethernet adapter exceeded a
threshold, the link was not connected, or the link timed out. A problem
with the Ethernet cable, Ethernet hub(s), or other LAN-attached
device is indicated. Verify the product is connected to the
management server through one or more Ethernet hubs:
a. Ensure an RJ-45 Ethernet cable connects the product to a hub. If
not, connect the cable as directed by the customer.
b. Ensure an RJ-45 Ethernet cable connects the management
server to a hub. If not, connect the cable as directed by the
customer.
c. Ensure Ethernet cables are not damaged. If damaged, replace
the cables.
Was the maintenance action successful?
NO YES
↓ The management server connection is restored. Exit MAP.
Table 3-7 MAP 300 Error Messages
Error Message Action
Never connected. Go to step 8.
Link timeout. Go to step 8.
Protocol mismatch. Go to step 15.
Duplicate session. Go to step 18.
Unknown network address. Go to step 21.
Incorrect product type. Go to step 23.