Service manual

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McDATA Sphereon 4400 Fabric Switch Installation and Service Manual
Maintenence Analysis Procedures
c. Type the user name and password obtained in MAP 0000: Start
MAP and click OK. If the EFCM Basic Edition interface does not
open, wait five minutes and perform this step again.
Is the EFCM Basic Edition interface operational?
NO YES
↓ The Internet connection is restored. Exit MAP.
Failure of the Ethernet port is indicated. Replace the switch.
Exit MAP.
5
A status icon (grey square with yellow exclamation mark) appears at
the SAN management application, indicating the management server
cannot communicate with the product because:
• The server-to-PC Internet link could not be established.
• AC power distribution for the product failed or AC power was
disconnected.
• The product CTP card failed.
Continue to the next step.
6
Ensure the product is connected to facility power. Inspect the product
for indications of being powered on, such as:
• An illuminated PWR LED (green) or ERR LED (amber).
• Illuminated LEDs adjacent to Fibre Channel ports.
• Audio emanations and airflow from cooling fans.
Is the product powered on?
YES NO
↓ A power distribution problem is indicated. Go to MAP 0100:
Power Distribution Analysis. Exit MAP.
7
At the SAN management application’s physical map, right-click the
status icon for the product reporting the problem and select Element
Manager from the pop-up menu. The Element Manager opens and
the Hardware View displays:
• A grey square appears at the alert panel.