Service manual

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McDATA Sphereon 4400 Fabric Switch Installation and Service Manual
Maintenence Analysis Procedures
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A power supply failed POSTs and must be removed and replaced.
Refer to RRP 2: Redundant Power Supply.
• The procedure is concurrent and performed while the product is
operational.
• Perform a data collection as part of FRU removal and
replacement. Refer to Collecting Maintenance Data (EFCM
Basic Edition) or Collecting Maintenance Data (Element
Manager).
Was the maintenance action successful?
NO YES
↓ The product is operational. Exit MAP.
Contact the next level of support. Exit MAP.
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As indicated by event code 411, POST/IPL diagnostics detected a
firmware failure and performed an online dump. All Fibre Channel
ports reset after failure and devices momentarily logout, login, and
resume operation. Perform a data collection and contact the next level
of support. Refer to Collecting Maintenance Data (EFCM Basic
Edition) or Collecting Maintenance Data (Element Manager). Exit
MAP.
MAP 0300: Loss of Server Communication
This MAP describes fault isolation for the product to browser PC
Internet connection (EFCM Basic Edition interface) or the product to
management server LAN connection. The failure indicator is:
•A Page cannot be found, Unable to locate the server, HTTP 404 -
file not found, or similar message (browser PC).
• The icon representing the product displays a grey square with an
exclamation mark (SAN management application).
• A grey square at the alert panel, a No Link status and reason, and
no visible product FRUs (Element Manager Hardware View).
NOTE: Upon restart, it may take up to five minutes for the management
interface logical connection to activate. This delay is normal.