Service manual

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3-10
McDATA Sphereon 4400 Fabric Switch Installation and Service Manual
Maintenence Analysis Procedures
10
Inspect the Event Log to obtain failure reason codes:
a. For the product reporting the problem:
— EFCM Basic Edition - Select Event from the Logs menu at
any view. The Event Log displays.
— Element Manager - Select Event Log from the Logs menu
at any view. The Event Log displays.
b. Record the event code and associated date, time, and severity
(Informational, Minor, Major, or Severe).
c. If multiple event codes are found, record all codes and severity
levels. Record the date, time, and sequence, and determine if all
codes are related to the reported problem. Begin fault isolation
with the most recent event code with the highest severity level.
Other codes may accompany this event code, or may indicate a
normal indication after a problem is recovered.
Were one or more event codes found?
NO YES
↓ Go to Table 3-3 to obtain event codes. Exit MAP.
Return to step 1 and perform fault isolation again. If this is the
second time at this step, perform a data collection and contact the
next level of support. Refer to Collecting Maintenance Data (EFCM
Basic Edition) or Collecting Maintenance Data (Element Manager).
Exit MAP.
MAP 0100: Power Distribution Analysis
This MAP describes fault isolation for the product power distribution
system, including defective AC power cords or redundant power
supplies. The failure indicator is:
• Failure of the product to power on.
•Event code 200 or 201 observed at the Event Log (EFCM Basic
Edition or Element Manager interface).