Service manual

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McDATA Sphereon 4400 Fabric Switch Installation and Service Manual
Maintenence Analysis Procedures
↓ Communication between the product and management
interface failed. Go to MAP 0300: Loss of Server
Communication. Exit MAP.
Perform a data collection and contact the next level of support. Refer
to Collecting Maintenance Data (EFCM Basic Edition) or Collecting
Maintenance Data (Element Manager). Exit MAP.
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Inspect product status at the management interface:
a. For the product reporting the problem:
— EFCM Basic Edition - Select Hardware from the Product
menu at any view. The Hardware View displays.
— SAN management application - At the physical map,
right-click the status icon for the product reporting the
problem and select Element Manager from the pop-up
menu. The Element Manager opens and the Hardware View
displays.
— OSI host console - Go to step 9.
b. Inspect the status symbol associated with the product. A yellow
triangle (attention indicator) indicates the product is operating in
degraded mode. A red diamond (failure indicator) indicates the
product is not operational.
c. Inspect simulated Fibre Channel ports for a yellow triangle
(attention indicator) that overlays the FRU graphic.
d. Inspect simulated FRUs for a blinking red and yellow diamond
(failed FRU indicator) that overlays the FRU graphic.
Is a failure indicated?
NO YES
↓ A FRU failure, power-on self-test (POST) failure, link incident,
interswitch link (ISL) problem, fenced E_Port, or segmented
E_Port is indicated. To obtain event codes that identify the
failure, go to step 10.
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A link incident may have occurred, but the LIN alerts option is not
enabled and the yellow triangle (attention indicator) does not appear.
Inspect the Link Incident Log:
a. For the product reporting the problem: