User Guide

A
User’s Guide 55
AProduct Support
BEFORE YOU CONTACT McAfee Software for technical support, locate
yourself near the computer with McAfee Utilities installed and verify the
information listed below:
• Have you sent in your product registration card?
• Version of McAfee Utilities
• Customer number if registered
• Model name of hard disk (internal or external)
• Version of system software
• Amount of memory (RAM)
• Extra cards, boards or monitors
• Name and version of conflicting software
• EXACT error message as displayed on screen
• What steps were performed prior to receiving error message?
• A complete description of the problem
Product information
For more information on McAfee products, you can visit us online at:
www.mcafee-at-home.com
Customer service
To order products or obtain product information, contact the McAfee
Customer Service department at [phone] or write to the following
address:
Mcafee Software
4099 McEwen Road, Suite 600
Dallas, TX 75244
U.S.A.