McAfee Utilities User’s Guide Version 4.
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Device. This license authorizes you to make one copy of the Software solely for backup or archival purposes, provided that the copy you make contains all of the Software’s proprietary notices. b. Server-Mode. You may use the Software on a Client Device as a server ("Server") within a multi-user or networked environment ("Server-Mode") only if such use is permitted in the applicable price list or product packaging for the Software.
5. Restrictions. You may not rent, lease, loan or resell the Software. You may not permit third parties to benefit from the use or functionality of the Software via a timesharing, service bureau or other arrangement, except to the extent such use is specified in the applicable list price or product packaging for the Software. You may not transfer any of the rights granted to you under this Agreement.
7. Limitation of Liability. UNDER NO CIRCUMSTANCES AND UNDER NO LEGAL THEORY, WHETHER IN TORT, CONTRACT, OR OTHERWISE, SHALL MCAFEE OR ITS SUPPLIERS BE LIABLE TO YOU OR TO ANY OTHER PERSON FOR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY CHARACTER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF GOODWILL, WORK STOPPAGE, COMPUTER FAILURE OR MALFUNCTION, OR FOR ANY AND ALL OTHER DAMAGES OR LOSSES.
SOME COUNTRIES HAVE RESTRICTIONS ON THE USE OF ENCRYPTION WITHIN THEIR BORDERS, OR THE IMPORT OR EXPORT OF ENCRYPTION EVEN IF FOR ONLY TEMPORARY PERSONAL OR BUSINESS USE. YOU ACKNOWLEDGE THAT THE IMPLEMENTATION AND ENFORCEMENT OF THESE LAWS IS NOT ALWAYS CONSISTENT AS TO SPECIFIC COUNTRIES.
Table of Contents Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11 About This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 McAfee Utilities Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Chapter 1. Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Table of Contents Using Universal Undo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Using Ask Advisor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Discover Pro . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 The Discover Pro Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Undelete . . . . . . . . .
Table of Contents McAfee Task Master . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Appendix A. Product Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55 Product information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 Customer service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Table of Contents x McAfee Utilities
Preface About This Manual Thank you for purchasing McAfee Utilities, a suite of very powerful yet easy-to-use Windows software utilities. McAfee Utilities helps you keep your PC working at optimum efficiency and speed.
Preface • Rescue Disk creates a custom rescue disk that you can use to boot up the PC and begin recovery if you can’t start from the system hard drive. • First Aid quickly examines areas of your computer for any problems that can be automatically fixed at the click of a button. • Discover Pro shows a wealth of information about your hardware and software. It also lets you run diagnostics and benchmark tests. • Undelete lets you undelete files that you have recently deleted from your hard drive.
Preface • PGP encrypts sensitive files so unauthorized people cannot access them. • McAfee Shredder permanently deletes files so they cannot be restored or rebuilt, and “security wipes” free disk space. • McAfee Zip Manager easily creates compressed ZIP files, or unzips existing ZIP files. • Registry Pro lets you manually troubleshoot, edit, and repair the Registry database.
Preface 14 McAfee Utilities
1 1 Getting Started What You Need Before Starting To use McAfee Utilities, you need: • CD-ROM drive • 32 MB (megabytes) of RAM (random access memory) • 100 MB of available hard drive space • Microsoft Windows 95, Windows 98 or Windows ME • Pentium or a higher CPU (Central Processing Unit) Ð TIP: This guide assumes you know the basics of using Microsoft Windows. You should know how to point, click, double-click, and drag.
Getting Started To start McAfee Utilities Central: Click the Start button on the taskbar; select Programs >McAfee Office >McAfee Utilities. The McAfee Utilities Central window appears. NOTE: During the setup installation, you can create a McAfee Utilities icon on your desktop. This will also enable you to quickly start McAfee Utilities by double-clicking the icon.
Getting Started McAfee Utilities Central Figure 1-1. McAfee Utilities central The McAfee Utilies Central is your entry point to the various components of McAfee Utilities. The following features/buttons are displayed: • Click Help to launch the McAfee Utilities online Help file from the drop-down menu, or select About to display product information such as version number. • Click Update to do a one-step process of searching for software updates.
Getting Started • Click Repair and Recover to work on the different utilities you can use to protect PC’s system software and data. • Click Clean and Optimize to work on the different utilities you can use to optimize and maintain your PC to ensure you always get the maximum performance. • Click Prevent and Protect to work on the different utilities you can use to monitor programs running on your PC as well as create backups of selected drives, directories, files or file types.
2 2 Repair and Recover As you use your computer, the information stored on the hard drive changes. This happens when you save, modify or move documents as well as when you install, update or uninstall programs. As the information changes, there is a chance that critical information can become damaged. In perfect circumstances, all programs coexist peacefully, store their data exactly where they should, and always play by the rules. This doesn’t always happen.
Repair and Recover extended boot sector, compression structure, directory structures, file dates and times, file names, and clusters. A cluster, the smallest measurement unit of disk storage space, is typically four or more sectors on a disk. Disk Minder also checks for non-ANSI and duplicate file names, and can verify the integrity of the sectors on a disk by performing read/write tests of the entire recordable surface area of the disk.
Repair and Recover • Report Errors Only–If you are a more advanced PC user, you may want to see a report showing any errors on a disk before you decide what to do to resolve these errors. You can easily get a detailed report about the state of a disk using the Report Errors Only option in the Disk Minder Properties sheet. When you select this option and click Start, Disk Minder verifies the information on your disk, and produces a summary and detail report. It does not make any changes to the disk.
Repair and Recover To use Disk Minder to report errors only, start Disk Minder, click Properties, select the Report Errors Only check box and click OK. Then select the disks to check, whether to scan the disk surface and click Start. Disk Minder checks the disk and displays the Summary report. Disk Minder Summary Report The Summary report tells you how many errors were found on the scanned drive.
Repair and Recover NOTE: McAfee Image now has more user defined options to create custom image files such as setting the properties sheet option to run it automatically each time you start Windows. Image will examine your system and update the image only if needed. Doing this ensures you always have the latest data saved for your disks. Creating an Image of Your Disks Creating an image copy of your hard disks as a file (mcimage.dat) only takes a moment.
Repair and Recover To restore one or more drives from an image file: 1. Start Image, select the Restore Drive(s) From Saved Image radio button, and click Next >. 2. Do one of the following and click the Next > button: • Select an image file to use for restoring your drives from the list of those found on your system hard drive. • Click the Scan >> button to look for additional image files if you don’t see the one you want to use. Image scans your hard drives for image files.
Repair and Recover Rescue Disk Rescue Disk lets you create an emergency boot disk that you can use to boot up your PC if you encounter a problem that prevents you from starting the computer from the system hard drive. The system hard drive is the hard drive that contains your Windows directory or folder. It now also supports Zip250 drives that enables you to create, system permitting, a Zip Rescue Disk and boot with it You can use the Rescue disk that is created by default.
Repair and Recover Disk Minder in DOS Disk Minder in DOS lets you repair disks even if you cannot start Windows. It resolves most disk-related problems such as missing drives, inability to access drives, or errors accessing drives. To use Disk Minder in DOS: 1. After booting up your PC, select Disk Minder for DOS from the Rescue Disk menu. 2. Press the TAB key to change the drives that are currently selected to be scanned. Selected drives have an x beside them in the list. 3.
Repair and Recover • Check Reserved Attribute Bits–flags files that have any of the unused (by Windows/DOS) file attribute bits set. These bits may be set on a drive that is shared by OS/2, but otherwise you should most likely leave this option deselected. • Display Summary for Each Drive–The Summary report tells you how many errors were found on the scanned drive. It also gives you complete information about the status of clusters (the smallest storage units of information on a PC drive) on the drive.
Repair and Recover First Aid First Aid detects common computer problems ranging from hardware, software, to configuration problems. It examines your entire computer and display options that you can select such as: fixing problems automatically, undoing previous configuration settings, and accessing a database of information to assist in troubleshooting common computer problems.
Repair and Recover NOTE: For more information as as well as guide in fixing problems detected by First Aid, refer to the online Help file. Using Universal Undo First Aid helps you undo mistakes you make with your PC’s settings. Quite often, seemingly innocent changes such as upgrading software or making a change in the Windows control panel can lead to unintended consequences.
Repair and Recover To undo a Control Panel setting: 1. Click Undo a Windows Settings Change on the Universal Undo screen. The Undo a Windows Setting dialog box appears. 2. Follow the screen instructions. Using Ask Advisor Ask Advisor allows you to access sources of information about your computer which can assist you in troubleshooting problems or simply learn more about your computer. These sources of information include: • KnowledgeBase which contain thousands of solutions to PC problems.
Repair and Recover The Discover Pro Window Discover Pro is easy to use and most windows are self-explanatory. Click the Help button for context-sensitive help from any window.
Repair and Recover • I/O Devices tab–shows information on the secondary and optional hardware devices installed on your PC, such as sound devices, serial and parallel ports, printers (including fax/modems) and network data including network type, driver, specification, version and user name. • Benchmarks tab–an easy-to-use method to benchmark the performance of your CPU and compare it to average benchmarks for three other “commonly configured” PCs.
3 3 Clean and Optimize This chapter tells you how to use McAfee Utilities to optimize and maintain your PC to ensure you always get the maximum performance. The McAfee Utilities’ Clean and Optimize suite consists of: • QuickClean Lite enables you to delete various kinds of junk files and unconnected items on various folders such as your PC’s Internet Cache, Recycle Bin, Temporary Files, Shortcut and Windows Registry.
Clean and Optimize DiskTune As you modify files, or add them to or delete them from your hard disk, they become fragmented. That is, they are not stored in one contiguous place, but are scattered across the disk. Similarly, as you add and delete information, the free space on your disk also becomes fragmented, further causing your computer to save data in a fragmented pattern.
Clean and Optimize • Full Unfragment–defragments your files and writes them to the hard disk so that all free space is grouped separately from used space, without regard to the File Placement criteria specified in the Defragmentation Options dialog box (click the Advanced button). • Quick Unfragment–defragments your fragmented files and rewrites these to the disk without rearranging other files, and without regard to the File Placement criteria. Free space remains fragmented.
Clean and Optimize Frag Now column displays the current fragmentation level. Frag Before column displays the fragmentation level prior to using Active Tune Figure 3-1. Active Tune dialog box NOTE: After using Disk Tune to perform defragmentation, your PC’s defragmentation level will not increase. For more information, see “DiskTune” on page 34. To enable Active Tune: 1. Click the Active Tune tab in the McAfee Utilities Properties dialog box. 2. Check Enable McAfee Active Tune. 3.
Clean and Optimize TIP: Use McAfee DiskTune to defragment your drive prior to using Active Tune regularly. For more information, see “DiskTune” on page 34. Registry Wizard Registry Wizard makes maintenance, troubleshooting, and repair of the Windows Registry database a quick and easy process. The Windows Registry is a database that replaces many functions of AUTOEXEC.BAT, CONFIG.SYS and Windows system configuration files (e.g. win.ini, system.ini).
Clean and Optimize • Backup & Restore The Registry Wizard -Backup & Restore dialog box appears after you select the Backup & Restore option and click Next> in the Registry Wizard. From this dialog box, select whether you want to Backup or Restore your registry; then click Next>. If you are backing up a registry, enter a comment in the text box. If you are restoring a registry, select which backup registry you want to restore.
4 4 Prevent and Protect Sooner or later, everyone using Windows will encounter error messages, most often caused by misbehaved programs. What you must do to resume your work depends upon an error’s cause and degree of seriousness. Normally, errors force a program to close. So if an error is minor, you may be able to recover and continue working just by closing and restarting the program.
Prevent and Protect Figure 4-1. Crash Protector dialog box When you see this dialog box, the application has caused an error which usually means it has gone astray. Therefore your data may already be lost or damaged. This dialog box lets you choose what to do with the faulty program. The following options are available: • Close Application - closes the application that caused the error and allows you to continue working.
Prevent and Protect CPR displays the Close Program dialog box. 2. Select the application that has stopped responding. CPR tries to recognize the program and pre-select it for you. 3. Click End Task to have CPR close the program, or click Reactivate to have CPR try to reactivate the program. Ë IMPORTANT: An application that has stopped responding may have other problems as well. Therefore your data may already be lost or damaged.
Prevent and Protect You can choose to have one, two, or more gauges to be active at any one time—with each gauge reporting on the status of your system. The more advanced you are, or the more demanding your projects, the more gauges you may want to keep active to monitor particular aspects of your computer and applications. By using WinGauge, and by customizing the gauges to your own specific needs, you will be warned about potential problems in time to take the necessary preventative steps.
Prevent and Protect • Question Mark ( ? )–a single-character placeholder. For example, you could enter map??.bmp to exclude a range of files named map01.bmp through map99.bmp. Trash Guard also lets you select files in the Files To Exclude list and click Modify to modify the definition of these files, or click the Remove button to remove them from the list of files to exclude. Safe & Sound The most important asset on your computer is the information, or data, you create and store there.
Prevent and Protect How Safe & Sound Creates Automatic Backups When you select to have Safe & Sound automatically create a backup set for you, it creates the first backup set while you are stepping through the Safe & Sound Wizard. Thereafter, while the Enable Automatic Backup option is selected, it continues to update your backup set at the time delay you’ve specified. If you chose to make Mirror backups, Safe & Sound updates your backup set at the same time that you resave the original source files.
5 5 Secure and Manage This chapter explains how to use McAfee Utilities to secure your valuable information so it remains private from unauthorized access. It also describes how to manage your system to customize the appearance and behavior of Windows; and how to quickly and effectively archive information or exchange it with others.
Secure and Manage • Explorer tab lets you specify settings that affect the Windows Explorer's menu speed, shortcuts, history and other settings. • Desktop tab lets you add, hide and rename desktop icons. You can change a program's icon image and its properties.
Secure and Manage • PGPtray. PGPtray is a convenient means for launching the various PGP utilities. Located in the System Tray, PGPtray enables you to open the PGPkeys window, the Preferences dialog, or PGPtools. In addition, if you need to encrypt or decrypt files, you can do so directly from the Windows clipboard by right clicking on the desktop and choosing the appropriate PGP menu option. • PGPtools.
Secure and Manage Ð TIP: You can select McAfee Shredder properties to specify the shredding level to perform. You can select: Quick to shred the information once; U.S. Government Multipass to make seven passes of repeatedly erasing the data; or Custom to indicate how many passes to make which allows up to 99 passes. Shredding Selected Files NOTE: If your computer is running on Windows ME, some files even if shred, may be retained on your PC since these are protected by the Windows ME System Restore.
Secure and Manage NOTE: Zip Manager makes use of the industry standard method of compressing files most commonly known as “zip.” This allows other decompression programs using this standard to decompress zip files created via Zip Manager. However, note that PKZIP’s inflate and deflate algorithms is incompatible with Zip Manager. McAfee Zip Manager Wizard McAfee Zip Manager Wizard provides an easy way to use a Wizard-style interface to perform the most common tasks.
Secure and Manage • Add files to existing archive–lets you zip files and place them in existing archives. • Build self-extracting archive–lets you convert an existing archive, containing one or more zipped files, into an unzipping program that can decompress the files without the use of McAfee Zip Manager or another unzip program. Refer to the online Help file for specific instructions of how to perform any of these tasks.
Secure and Manage Registry Pro Registry Pro lets you perform advanced editing of the value entries for key handles (the top level folders) and their subordinate child keys in the Windows registry database. With Registry Pro, you can troubleshoot and repair start-up files defined as entries in the registry. You can import and export registry files, find entries containing specified text, or find orphans (entries for programs that have moved or no longer exist).
Secure and Manage To use Task Master 1. Press Ctrl +Alt +Delete from your keyboard and the McAfee Task Master dialog box is displayed. Figure 5-1. McAfee Task Master dialog box WARNING: Pressing the Ctrl +Alt +Delete again will automatically restart your computer which may cause you to lose any unsaved data in applications that are running. 2. Through the text box, it displays all the applications currently running on your computer. 3.
Secure and Manage TIP: If you want more information, select an application, then click the Properties button. A dialog box will display product name, manufacturer, program type, as well as version information. To activate or create configurations McAfee Task Master also allow you to either create or set active an existing Windows Startup configuration. This is particularly useful if you often use game-related programs that require high-performance on your computer.
Secure and Manage 54 McAfee Utilities
A A Product Support BEFORE YOU CONTACT McAfee Software for technical support, locate yourself near the computer with McAfee Utilities installed and verify the information listed below: • Have you sent in your product registration card? • Version of McAfee Utilities • Customer number if registered • Model name of hard disk (internal or external) • Version of system software • Amount of memory (RAM) • Extra cards, boards or monitors • Name and version of conflicting software • EXACT error message as displa
Product Support Technical support Support via the Web McAfee is famous for its dedication to customer satisfaction. We have continued this tradition by making our site on the World Wide Web (http://www.mcafeehelp.com) a valuable resource for answers to technical support issues. We encourage you to make this your first stop for answers to frequently asked questions, for updates to McAfee software, and for access to McAfee news and virus information.
Index A First Aid 12, 19, 28 Active Tune 12, 33 fragmentation 34 B H Backing up & Restoring the Registry 38 Help 17 Backup 43 Backups automatic 44 M McAfee Image 11, 19, 22 McAfee Shredder 13, 47 C McAfee Task Master 13 Check-Up global 28 McAfee Utilities central 17 Clean and Optimize 18, 33 McAfee Zip Manager 13, 48 Configuration Assistant 16 to 17 mcafee-at-home.
Index Secure and Manage 18, 45 T Task 51 Task Master 13, 51 Trash Guard 12, 39, 42 to 43 U Undelete 12, 32 Utilities Discover Pro 12 Disk Repair 11 EZ Setup 12, 45 McAfee Image 11 McAfee Shredder 13, 47 McAfee Zip Manager 13, 48 Registry Pro 13 Registry Wizard 12, 37 Safe & Sound 12, 43 Trash Guard 12, 42 to 43 Undelete 12 WinGauge 12, 41 W Windows file management 47 WinGauge 12, 39, 41 Z zip files 48 QuickStart Guide 58
Index QuickStart Guide 59
Index QuickStart Guide 60